AB 2546: Commercial email advertisements.
- Session Year: 2017-2018
- House: Assembly
- Latest Version Date: 2018-08-17
Existing law prohibits a person or entity from initiating or advertising in unsolicited commercial email advertisements and places other restrictions related to that activity. Existing law defines the term commercial email advertisement for purposes of those provisions to mean an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition of property, goods, services, or extension of credit. Existing law defines the term unsolicited commercial email advertisement for purposes of those provisions to exclude a commercial email advertisement sent to a recipient who has a preexisting or current relationship with the advertiser promoting the lease, sale, rental, gift offer, or other disposition of any property, goods, services, or extension of credit. Existing law further defines the term preexisting or current business relationship to mean that the recipient has made an inquiry and has provided his or her email address, or has made an application, purchase, or transaction, with or without consideration, regarding products or services offered by the advertiser.
This bill would expand the definition of commercial email advertisement to include an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of stocks, bonds, sweepstakes, insurance, employment opportunities, or any other solicitation, excluding charitable or political solicitations. The bill would expand the definition of preexisting or current business relationship to include situations in which the recipient has made an inquiry and has provided his or her email address or has made an application, purchase, or transaction, with or without consideration, regarding products or services offered by a commonly branded company of the advertiser.
Existing law prohibits a person or entity from advertising in a commercial email advertisement sent from California or to a California email address in certain circumstances, including if the email advertisement contains or is accompanied by falsified, misrepresented, or forged header information or by a 3rd-partys domain name without the permission of the 3rd party. Existing law makes a violation of that prohibition a misdemeanor.
This bill would also make it unlawful for a person or entity to initiate or advertise in a commercial email advertisement sent from California or to a California email address in the above-described circumstances. The bill would expand the prohibition on the advertisement containing a 3rd-partys domain name to also apply to the 3rd-partys email address, but the bill would specify that this prohibition does not affect comparative advertising that references names, user names, domain names, or email addresses. This bill would also prohibit the body of the advertisement from containing a falsified or misrepresented postal address of the advertiser or initiator, a falsified or misrepresented business name, as specified, of the advertiser or initiator, or a falsified or misrepresented unsubscribe link, as specified. By expanding the scope of a crime, the bill would impose a state-mandated local program.
Existing law authorizes the Attorney General, the recipient of an unsolicited commercial email advertisement, and an electronic mail service provider to bring an action against a person or entity that violates those provisions to recover, among other things, liquidated damages and reasonable attorneys fees. Existing law requires the court to reduce liquidated damages, as specified, if the court finds that the defendant established and implemented practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of existing law.
This bill would also authorize a district attorney, city attorney, or the recipient of an unsolicited commercial email advertisement, as specified, to bring an action under these provisions and would authorize a court to enter an order enjoining violations of those provisions. The bill would add to the findings that the court must make in order to reduce liquidated damages to include, among other things, a finding that the defendant provided its personnel with training regarding practices and procedures designed to effectively prevent the emails prohibited under the bills provisions. The bill would authorize a prevailing recipient, electronic mail service provider, the Attorney General, district attorney, or city attorney to recover reasonable attorneys fees as costs in addition to other allowable costs.
Existing law sets forth findings and declarations of the Legislature relating to unsolicited commercial email advertisements.
This bill would revise the findings and declarations of the Legislature regarding regulation of commercial email advertisements and would make other related changes.
The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.
This bill would provide that no reimbursement is required by this act for a specified reason.
Existing law prohibits a person or entity from initiating or advertising in unsolicited commercial email advertisements and places other restrictions related to that activity. Existing law defines the term commercial email advertisement for purposes of those provisions to mean an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition of property, goods, services, or extension of credit.
This bill would expand the definition of commercial email advertisement to include an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of stocks, bonds, sweepstakes, insurance, employment opportunities, or any other solicitation, excluding charitable or political solicitations.
Existing law prohibits a person or entity from advertising in a commercial email advertisement sent from California or to a California email address in certain circumstances, including if the email advertisement contains or is accompanied by falsified, misrepresented, or forged header information or by a 3rd-partys domain name without the permission of the 3rd party. Existing law makes a violation of that prohibition a misdemeanor.
This bill would also make it unlawful for a person or entity to initiate or advertise in a commercial email advertisement sent from California or to a California email address in the above-described circumstances. The bill would expand the prohibition on the advertisement containing a 3rd-partys domain name to also apply to the 3rd-partys email address, but the bill would specify that this prohibition does not affect comparative advertising that references names, user names, domain names, or email addresses. By expanding the scope of a crime, the bill would impose a state-mandated local program.
Existing law authorizes the Attorney General, the recipient of an unsolicited commercial email advertisement, and an electronic mail service provider to bring an action against a person or entity that violates those provisions to recover, among other things, liquidated damages and reasonable attorneys fees. Existing law requires the court to reduce liquidated damages, as specified, if the court finds that the defendant established and implemented practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of existing law.
This bill would also authorize a district attorney, city attorney, or the recipient of an unsolicited commercial email advertisement, as specified, to bring an action under these provisions and would authorize a court to enter an order enjoining violations of those provisions. The bill would add to the findings that the court must make in order to reduce liquidated damages to include, among other things, a finding that the defendant provided its personnel with training regarding practices and procedures designed to effectively prevent the emails prohibited under the bills provisions. The bill would authorize a prevailing recipient, electronic mail service provider, the Attorney General, district attorney, or city attorney to recover reasonable attorneys fees as costs in addition to other allowable costs.
Existing law sets forth findings and declarations of the Legislature relating to unsolicited commercial email advertisements.
This bill would revise the findings and declarations of the Legislature regarding regulation of commercial email advertisements and would make other related changes.
The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.
This bill would provide that no reimbursement is required by this act for a specified reason.
Existing law prohibits a person or entity from initiating or advertising in unsolicited commercial email advertisements and places other restrictions related to that activity. Existing law defines the term commercial email advertisement for purposes of those provisions to mean an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition of property, goods, services, or extension of credit.
This bill would expand the definition of commercial email advertisement to include an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of stocks, bonds, sweepstakes, insurance, employment opportunities, or any other solicitation. solicitation, excluding charitable or political solicitations.
Existing law prohibits a person or entity from advertising in a commercial email advertisement sent from California or to a California email address in certain circumstances, including if the email advertisement contains or is accompanied by falsified, misrepresented, or forged header information or by a 3rd-partys domain name without the permission of the 3rd party. Existing law makes a violation of that prohibition a misdemeanor.
This bill would also make it unlawful for a person or entity to initiate or advertise in a commercial email advertisement sent from California or to a California email address in the above-described circumstances. The bill would also add to the circumstances that would trigger a violation, including the circumstance in which the party who initiates the email portrays itself as multiple parties, as specified, or in which the subject line of the email indicates that the email advertisement is being sent in response to a request or previous correspondence from the recipient when the recipient made no such request. The bill would expand the prohibition on the advertisement containing a 3rd-partys domain name to also apply to the 3rd-partys email address, but the bill would specify that this prohibition does not affect comparative advertising that references names, user names, domain names, or email addresses. By expanding the scope of a crime, the bill would impose a state-mandated local program.
Existing law authorizes the Attorney General, the recipient of an unsolicited commercial email advertisement, and an electronic mail service provider to bring an action against a person or entity that violates those provisions to recover, among other things, liquidated damages. damages and reasonable attorneys fees. Existing law requires the court to reduce those liquidated damages, as specified, if the court finds that the defendant established and implemented practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of existing law.
This bill would also authorize a district attorney or city attorney attorney, city attorney, or the recipient of an unsolicited commercial email advertisement, as specified, to bring an action under these provisions and would authorize a court to enter an order enjoining violations of those provisions. The bill would add to the findings that the court must make in order to reduce liquidated damages to include, among other things, a finding that the defendant provided its personnel with training regarding practices and procedures designed to effectively prevent the emails prohibited under the bills provisions. The bill would authorize a prevailing recipient, electronic mail service provider, the Attorney General, district attorney, or city attorney to recover reasonable attorneys fees as costs in addition to other allowable costs.
Existing law sets forth findings and declarations of the Legislature relating to unsolicited commercial email advertisements.
This bill would revise the findings and declarations of the Legislature regarding regulation of commercial email advertisements and would make other related changes.
The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.
This bill would provide that no reimbursement is required by this act for a specified reason.
Existing law prohibits a person or entity from initiating or advertising in unsolicited commercial email advertisements and places other restrictions related to that activity. Existing law defines the term commercial email advertisement for purposes of those provisions to mean an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition of property, goods, services, or extension of credit.
This bill would expand the definition of commercial email advertisement to include an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of stocks, bonds, sweepstakes, insurance, employment opportunities, or any other solicitation.
Existing law prohibits a person or entity from advertising in a commercial email advertisement sent from California or to a California email address in certain circumstances, including if the email advertisement contains or is accompanied by falsified, misrepresented, or forged header information or by a 3rd-partys domain name without the permission of the 3rd party. Existing law makes a violation of that prohibition a misdemeanor.
This bill would also make it unlawful for a person or entity to initiate, or enable or assist a person or entity to initiate or advertise in, in a commercial email advertisement sent from California or to a California email address in the above-described circumstances. The bill would also add to the circumstances that would trigger a violation, including the circumstance in which the party who initiates the email portrays itself as multiple parties, as specified, or in which the subject line of the email indicates that the email advertisement is being sent in response to a request or previous correspondence from the recipient when the recipient made no such request. The bill would expand the prohibition on the advertisement containing a 3rd-partys domain name to also apply to the 3rd-partys email address, but the bill would specify that this prohibition does not affect comparative advertising that references names, user names, domain names, or email addresses. By expanding the scope of a crime, the bill would impose a state-mandated local program.
Existing law authorizes the Attorney General, the recipient of an unsolicited commercial email advertisement, and an electronic mail service provider to bring an action against a person or entity that violates those provisions to recover, among other things, liquidated damages. Existing law requires the court to reduce those liquidated damages, as specified, if the court finds that the defendant established and implemented practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of existing law.
This bill would also authorize a district attorney or city attorney, or a person whose name, username, email address, or domain name appear in the from name or senders email address without permission from that person or entity, attorney or the recipient of an unsolicited commercial email advertisement, as specified, to bring an action under these provisions and would authorize a court to enter an order enjoining violations of those provisions. The bill would add to the findings that the court must make in order to reduce liquidated damages to include, among other things, a finding that the defendant provided its personnel with training regarding practices and procedures designed to effectively prevent the emails prohibited under the bills provisions.
Existing law sets forth findings and declarations of the Legislature relating to unsolicited commercial email advertisements.
This bill would revise the findings and declarations of the Legislature regarding regulation of commercial email advertisements and would make other related changes.
The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.
This bill would provide that no reimbursement is required by this act for a specified reason.
Existing law prohibits a person or entity from initiating or advertising in unsolicited commercial email advertisements and places other restrictions related to that activity. Existing law defines the term commercial email advertisement for purposes of those provisions to mean an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition of property, goods, services, or extension of credit.
This bill would expand the definition of commercial email advertisement to include an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of stocks, bonds, sweepstakes, insurance, employment opportunities, or any other solicitation.
Existing law prohibits a person or entity from advertising in a commercial email advertisement sent from California or to a California email address in certain circumstances, including if the email advertisement contains or is accompanied by falsified, misrepresented, or forged header information. information or by a 3rd-partys domain name without the permission of the 3rd party. Existing law makes a violation of that prohibition a misdemeanor.
This bill would also make it unlawful for a person or entity to initiate, or enable or assist a person or entity to initiate or advertise in, a commercial email advertisement sent from California or to a California email address in the above-described circumstances. The bill would also add to the circumstances that would trigger a violation, including the circumstance in which the party who initiates the email portrays itself as multiple parties, as specified, or in which the subject line of the email indicates that the email advertisement is being sent in response to a request or previous correspondence from the recipient when the recipient made no such request. The bill would expand the prohibition on the advertisement containing a 3rd-partys domain name to also apply to the 3rd-partys email address, but the bill would specify that this prohibition does not affect comparative advertising that references names, user names, domain names, or email addresses. By expanding the scope of a crime, the bill would impose a state-mandated local program.
Existing law authorizes the Attorney General, the recipient of an unsolicited commercial email advertisement, and an electronic mail service provider to bring an action against a person or entity that violates those provisions to recover, among other things, liquidated damages. Existing law requires the court to reduce those liquidated damages, as specified, if the court finds that the defendant established and implemented practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of existing law.
This bill would also authorize a district attorney or city attorney, or a person whose name, username, email address, or domain name appear in the from name or senders email address without permission from that person or entity, to bring an action under these provisions and would authorize a court to enter an order enjoining violations of those provisions. The bill would add to the findings that the court must make in order to reduce liquidated damages to include, among other things, a finding that the defendant provided its personnel with training regarding practices and procedures designed to effectively prevent the emails prohibited under the bills provisions.
Existing law sets forth findings and declarations of the Legislature relating to unsolicited commercial email advertisements.
This bill would revise the findings and declarations of the Legislature regarding regulation of commercial email advertisements and would make other related changes.
The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.
This bill would provide that no reimbursement is required by this act for a specified reason.
Existing law prohibits a person or entity from initiating or advertising in unsolicited commercial email advertisements and places other restrictions related to that activity. Existing law defines the term commercial email advertisement for purposes of those provisions to mean an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition of property, goods, services, or extension of credit.
This bill would expand the definition of commercial email advertisement to include an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of stocks, bonds, sweepstakes, insurance, employment opportunities, or any other solicitation.
Existing law prohibits a person or entity from advertising in a commercial email advertisement sent from California or to a California email address in certain circumstances, including if the email advertisement contains or is accompanied by falsified, misrepresented, or forged header information. Existing law makes a violation of that prohibition a misdemeanor.
This bill would also make it unlawful for a person or entity to initiate, or enable or assist a person or entity to initiate or advertise in, a commercial email advertisement sent from California or to a California email address in the above-described circumstances. The bill would also add to the circumstances that would trigger a violation, including the circumstance in which the party who initiates the email portrays itself as multiple parties, as specified, or in which the subject line of the email indicates that the email advertisement is being sent in response to a request or previous correspondence from the recipient when the recipient made no such request. By expanding the scope of a crime, the bill would impose a state-mandated local program.
Existing law authorizes the Attorney General and specified other persons and entities General, the recipient of an unsolicited commercial email advertisement, and an electronic mail service provider to bring an action against a person or entity that violates those provisions to recover, among other things, liquidated damages. Existing law requires the court to reduce those liquidated damages, as specified, if the court finds that the defendant established and implemented practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of existing law.
This bill would also authorize a district attorney or city attorney attorney, or a person whose name, username, email address, or domain name appear in the from name or senders email address without permission from that person or entity, to bring an action under these provisions and would authorize a court to enter an order enjoining violations of those provisions. The bill would add to the findings that the court must make in order to reduce liquidated damages to include, among other things, a finding that the defendant provided its personnel with training regarding practices and procedures designed to effectively prevent the emails prohibited under the bills provisions.
Existing law sets forth findings and declarations of the Legislature relating to unsolicited commercial email advertisements.
This bill would revise the findings and declarations of the Legislature regarding regulation of commercial email advertisements and would make other related changes.
The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.
This bill would provide that no reimbursement is required by this act for a specified reason.
Existing law prohibits a person or entity from initiating or advertising in unsolicited commercial email advertisements and places other restrictions related to that activity. Existing law defines the term commercial email advertisement for purposes of those provisions to mean an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition of property, goods, services, or extension of credit.
This bill would expand the definition of commercial email advertisement to include an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of stocks, bonds, sweepstakes, insurance, employment opportunities, or any other solicitation.
Existing law prohibits a person or entity from advertising in a commercial email advertisement sent from California or to a California email address in certain circumstances, including if the email advertisement contains or is accompanied by falsified, misrepresented, or forged header information. Existing law makes a violation of that prohibition a misdemeanor.
This bill would also make it unlawful for a person or entity to initiate, or enable a person or entity to initiate or advertise in, a commercial email advertisement sent from California or to a California email address in the above-described circumstances. The bill would also add to the circumstances that would trigger a violation, including the circumstance in which the party who initiates the email portrays itself as multiple parties, as specified, or in which the subject line of the email indicates that the email advertisement is being sent in response to a request or previous correspondence from the recipient when the recipient made no such request. By expanding the scope of a crime, the bill would impose a state-mandated local program.
Existing law authorizes the Attorney General and specified other persons and entities to bring an action against a person or entity that violates those provisions to recover, among other things, liquidated damages. Existing law requires the court to reduce those liquidated damages, as specified, if the court finds that the defendant established and implemented practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of existing law.
This bill would also authorize a district attorney or city attorney to bring an action under these provisions and would authorize a court to enter an order enjoining violations of those provisions. The bill would add to the findings that the court must make in order to reduce liquidated damages to include, among other things, a finding that the defendant provided its personnel with training regarding practices and procedures designed to effectively prevent the emails prohibited under the bills provisions.
Existing law sets forth findings and declarations of the Legislature relating to unsolicited commercial email advertisements.
This bill would revise the findings and declarations of the Legislature regarding regulation of commercial email advertisements and would make other related changes.
The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.
This bill would provide that no reimbursement is required by this act for a specified reason.
The Legislature hereby finds and declares all of the following:
(a)According to Cisco Systems, Inc., spam accounted for nearly two-thirds, or 65 percent, of the total email volume in 2016, and global spam volume is growing.
(b)The increase in spam is not only an annoyance but is also an increasing drain on corporate budgets and possibly a threat to the continued usefulness of the most successful tool of the computer age.
(c)Complaints from irate business and home-computer users regarding spam have skyrocketed, and polls have reported that 74 percent of respondents favor making mass spamming illegal and only 12 percent are opposed, and that 80 percent of respondents consider spam very annoying.
(d)According to Justin M. Rao of Microsoft Research and David H. Reiley, Jr., formerly of Google, spam costs American firms and consumers twenty billion dollars ($20,000,000,000) annually. California is 12 percent of the United States population with an emphasis on technology business, and it is therefore estimated that spam costs California organizations well over 2.4 billion dollars ($2,400,000,000).
(e)Like junk faxes, spam imposes a cost on users, using up valuable storage space in email inboxes, as well as costly computer bandwidth, and on networks and the computer servers that power them, and discourages people from using email.
(f)Spam filters have not proven effective.
(g)Like traditional paper junk mail, spam can be annoying and waste time, but it also causes many additional problems because it is easy and inexpensive to create, but difficult and costly to eliminate.
(h)The cost shifting from deceptive spammers to Internet business and email users has been likened to sending junk mail with postage due or making telemarketing calls to someones pay-per-minute cellular phone.
(i)Many spammers have become so adept at masking their tracks that they are rarely found, and are so technologically sophisticated that they can adjust their systems to counter special filters and other barriers against spam and can even electronically commandeer unprotected computers, turning them into spam-launching weapons of mass production.
(j)There is a need to regulate the advertisers who use spam, as well as the actual spammers, because the actual spammers can be difficult to track down due to some return addresses that show up on the display as unknown and many others being obvious fakes and they are often located offshore.
(k)There is a need to regulate the advertisers who use spam because they may obtain an unfair advantage over their competitors who engage in legitimate and lawful advertising practices.
(l)The true beneficiaries of spam are the advertisers who benefit from the marketing derived from the advertisements.
(m)In addition, spam is responsible for phishing and virus proliferation that can cause tremendous damage to people, individual computers, and to business systems. Merely opening spam can cause this damage as well as resulting in the recipient receiving more spam.
(n)Because of the above problems, it is necessary that spam be prohibited and that commercial advertising emails be regulated as set forth in this article.
SEC. 2.Section 17529.1 of the Business and Professions Code is amended to read:17529.1.For the purpose of this article, the following definitions apply:
(a)Advertiser means a person or entity that advertises through the use of commercial email advertisements.
(b)California electronic mail address or California email address means any of the following:
(1)An email address furnished by an electronic mail service provider that sends bills for furnishing and maintaining that email address to a mailing address in this state.
(2)An email address ordinarily accessed from a computer located in this state.
(3)An email address furnished to a resident of this state.
(c)Commercial email advertisement means any electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of any property, goods, services, credit, stocks, bonds, sweepstakes, insurance, employment opportunities, extension of credit, or any other solicitation, excluding charitable or political solicitations.
(d)Direct consent means that the recipient has expressly consented to receive email advertisements from the advertiser, either in response to a clear and conspicuous request for the consent or at the recipients own initiative.
(e)Domain name means any alphanumeric designation that is registered with or assigned by any domain name registrar as part of an electronic address on the Internet.
(f)Electronic mail or email means an electronic message that is sent to an email address and transmitted between two or more telecommunications devices, computers, or electronic devices capable of receiving electronic messages, whether or not the message is converted to hard copy format after receipt, viewed upon transmission, or stored for later retrieval. Electronic mail or email includes electronic messages that are transmitted through a local, regional, or global computer network.
(g)Electronic mail address or email address means a destination, commonly expressed as a string of characters, to which electronic mail can be sent or delivered. An electronic mail address or email address consists of a user name or mailbox and a reference to an Internet domain.
(h)Electronic mail service provider means any person, including an Internet service provider, that is an intermediary in sending or receiving electronic mail or that provides to end users of the electronic mail service the ability to send or receive electronic mail.
(i)Initiate means to transmit a commercial email advertisement or cause to be transmitted a commercial email advertisement or assist in the transmission of a commercial email advertisement by providing electronic mail addresses to which the advertisement may be sent. Initiate does not include the routine transmission of the advertisement through the network or system of a telecommunications utility or an electronic mail service provider through its network or system.
(j)Incident means a single transmission or delivery to a single recipient or to multiple recipients of an unsolicited commercial email advertisement containing substantially similar content.
(k)Internet has the meaning set forth in paragraph (6) of subdivision (e) of Section 17538.
(l)Preexisting or current business relationship, as used in connection with the sending of a commercial email advertisement, means that the recipient has made an inquiry and has provided his or her email address, or has made an application, purchase, or transaction, with or without consideration, regarding products or services offered by the advertiser. advertiser, or commonly branded companies of the advertiser.
Commercial email advertisements sent pursuant to the exemption provided for a preexisting or current business relationship shall provide the recipient of the commercial email advertisement with the ability to opt-out from receiving further commercial email advertisements by calling a toll-free telephone number or by sending an unsubscribe email to the advertiser offering the products or services in the commercial email advertisement. This opt-out provision does not apply to recipients who are receiving free email service with regard to commercial email advertisements sent by the provider of the email service.
(m)Recipient means the addressee of, or the entity or person who received, an unsolicited commercial email advertisement. If an addressee of an unsolicited commercial email advertisement has one or more email addresses to which an unsolicited commercial email advertisement is sent, the addressee shall be deemed to be a separate recipient for each email address to which the email advertisement is sent.
(n)Routine transmission means the transmission, routing, relaying, handling, or storing of an electronic mail message through an automatic technical process. Routine transmission shall not include the initiation, or the knowing participation in the initiation, of unsolicited commercial email advertisements in violation of Section 17529.5.
(o)Unsolicited commercial email advertisement means a commercial email advertisement sent to a recipient who meets both of the following criteria:
(1)The recipient has not provided direct consent to receive advertisements from the advertiser.
(2)The recipient does not have a preexisting or current business relationship, as defined in subdivision (l), with the advertiser promoting the lease, sale, rental, gift offer, or other disposition of any property, goods, services, or extension of credit.
SEC. 3.Section 17529.5 of the Business and Professions Code is amended to read:17529.5.(a)It is the intent of the Legislature that this section, which prohibits falsity and deception contained in or accompanying commercial email messages and attachments, operates within the exceptions to the preemption provisions to the extent permitted by the CAN-SPAM Act of 2003 (15 U.S.C. Sec. 7707(b)) and any other provision of federal law.
(b)It is unlawful for any person or entity to initiate or advertise in a commercial email advertisement either sent from California or sent to a California electronic mail address under any of the following circumstances:
(1)The email advertisement contains or is accompanied by a third-partys domain name or email address without the permission of the third party, provided that nothing in this section shall be construed to affect comparative advertising that references names, user names, domain names, or email addresses.
(2)The header of the email advertisement contains or is accompanied by falsified, misrepresented, or forged information in the header, subject line, or body. information. This paragraph does not apply to truthful information used by a third party who has been lawfully authorized by the advertiser to use that information.
(3)(A)The body of the email advertisement contains or is accompanied by a falsified or misrepresented postal address of the advertiser or initiator, a falsified or misrepresented business name of the advertiser or initiator, if any, or a falsified or misrepresented unsubscribe link. This paragraph does not apply to truthful information used by a third party who has been lawfully authorized by the advertiser to use that information.
(B)For purposes of this paragraph, falsified or misrepresented business name does not include a fictitious business name, as defined in Section 17900.
(C)For purposes of this paragraph, falsified or misrepresented unsubscribe link means an unsubscribe link that is designed such that it does not provide the consumer with the ability to unsubscribe.
(3)(4)The email advertisement has a subject line that is likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message.
(c)(1)(A)In addition to any other remedies provided by any other provision of law, the following may bring an action against a person or entity that violates any provision of this section:
(i)The Attorney General, a district attorney, or a city attorney.
(ii)An electronic mail service provider.
(iii)A recipient of an unsolicited commercial email advertisement, as defined in Section 17529.1.
(B)A person or entity bringing an action pursuant to subparagraph (A) may recover either or both of the following:
(i)Actual damages.
(ii)Liquidated damages of one thousand dollars ($1,000) for each unsolicited commercial email advertisement transmitted in violation of this section, up to one million dollars ($1,000,000) per incident.
(C)A recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of this section.
(D)The recipient, an electronic mail service provider, the Attorney General, district attorney, or city attorney, if attorney of the prevailing plaintiff, may recover reasonable attorneys fees as costs in addition to other allowable costs.
(E)The court may enter an order enjoining a violation of this section.
(F)There shall not be a cause of action under this section against any party that is only involved in the routine transmission of the email advertisement over its computer network.
(2)The court shall reduce the liquidated damages recoverable under paragraph (1) to a maximum of one hundred dollars ($100) for each unsolicited commercial email advertisement, or a maximum of one hundred thousand dollars ($100,000) per incident only upon a finding that the defendant has complied with, and has satisfied the burden of proof by demonstrating, all of the following:
(A)The defendant has established and implemented, in good faith and with due care, practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section.
(B)The defendant has provided its personnel with training regarding the practices and procedures.
(C)The defendant has assessed and has maintained records regarding the effectiveness of the implementation of the practices and procedures and has taken reasonable steps to address any compliance gaps identified in the assessment by adjusting the practices and procedures.
(3)(A)A person who has brought an action against a party under this section shall not bring an action against that party under Section 17529.8 or 17538.45 for the same commercial email advertisement, as defined in subdivision (c) of Section 17529.1.
(B)A person who has brought an action against a party under Section 17529.8 or 17538.45 shall not bring an action against that party under this section for the same commercial email advertisement, as defined in subdivision (c) of Section 17529.1.
(d)A violation of this section is a misdemeanor, punishable by a fine of not more than one thousand dollars ($1,000), imprisonment in a county jail for not more than six months, or both that fine and imprisonment.
(e)The provisions of this section are severable. If any provision of this section or its application is held invalid or is preempted, the invalidity or preemption shall not affect any other provision or application that can be given effect without the invalid or preempted provision or application.
SEC. 4.No reimbursement is required by this act pursuant to Section 6 of Article XIIIB of the California Constitution because the only costs that may be incurred by a local agency or school district will be incurred because this act creates a new crime or infraction, eliminates a crime or infraction, or changes the penalty for a crime or infraction, within the meaning of Section 17556 of the Government Code, or changes the definition of a crime within the meaning of Section 6 of Article XIIIB of the California Constitution.
The Legislature hereby finds and declares all of the following:
(a)According to Cisco Systems, Inc., spam accounted for nearly two-thirds, or 65 percent, of the total email volume in 2016, and global spam volume is growing.
(b)The increase in spam is not only an annoyance but is also an increasing drain on corporate budgets and possibly a threat to the continued usefulness of the most successful tool of the computer age.
(c)Complaints from irate business and home-computer users regarding spam have skyrocketed, and polls have reported that 74 percent of respondents favor making mass spamming illegal and only 12 percent are opposed, and that 80 percent of respondents consider spam very annoying.
(d)According to Justin M. Rao of Microsoft Research and David H. Reiley, Jr., formerly of Google, spam costs American firms and consumers twenty billion dollars ($20,000,000,000) annually. California is 12 percent of the United States population with an emphasis on technology business, and it is therefore estimated that spam costs California organizations well over 2.4 billion dollars ($2,400,000,000).
(e)Like junk faxes, spam imposes a cost on users, using up valuable storage space in email inboxes, as well as costly computer bandwidth, and on networks and the computer servers that power them, and discourages people from using email.
(f)Spam filters have not proven effective.
(g)Like traditional paper junk mail, spam can be annoying and waste time, but it also causes many additional problems because it is easy and inexpensive to create, but difficult and costly to eliminate.
(h)The cost shifting from deceptive spammers to Internet business and email users has been likened to sending junk mail with postage due or making telemarketing calls to someones pay-per-minute cellular phone.
(i)Many spammers have become so adept at masking their tracks that they are rarely found, and are so technologically sophisticated that they can adjust their systems to counter special filters and other barriers against spam and can even electronically commandeer unprotected computers, turning them into spam-launching weapons of mass production.
(j)There is a need to regulate the advertisers who use spam, as well as the actual spammers, because the actual spammers can be difficult to track down due to some return addresses that show up on the display as unknown and many others being obvious fakes and they are often located offshore.
(k)There is a need to regulate the advertisers who use spam because they may obtain an unfair advantage over their competitors who engage in legitimate and lawful advertising practices.
(l)The true beneficiaries of spam are the advertisers who benefit from the marketing derived from the advertisements.
(m)In addition, spam is responsible for phishing and virus proliferation that can cause tremendous damage to people, individual computers, and to business systems. Merely opening spam can cause this damage as well as resulting in the recipient receiving more spam.
(n)Because of the above problems, it is necessary that spam be prohibited and that commercial advertising emails be regulated as set forth in this article.
SEC. 2.Section 17529.1 of the Business and Professions Code is amended to read:17529.1.For the purpose of this article, the following definitions apply:
(a)Advertiser means a person or entity that advertises through the use of commercial email advertisements.
(b)California electronic mail address or California email address means any of the following:
(1)An email address furnished by an electronic mail service provider that sends bills for furnishing and maintaining that email address to a mailing address in this state.
(2)An email address ordinarily accessed from a computer located in this state.
(3)An email address furnished to a resident of this state.
(c)Commercial email advertisement means any electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of any property, goods, services, credit, stocks, bonds, sweepstakes, insurance, employment opportunities, extension of credit, or any other solicitation, excluding charitable or political solicitations.
(d)Direct consent means that the recipient has expressly consented to receive email advertisements from the advertiser, either in response to a clear and conspicuous request for the consent or at the recipients own initiative.
(e)Domain name means any alphanumeric designation that is registered with or assigned by any domain name registrar as part of an electronic address on the Internet.
(f)Electronic mail or email means an electronic message that is sent to an email address and transmitted between two or more telecommunications devices, computers, or electronic devices capable of receiving electronic messages, whether or not the message is converted to hard copy format after receipt, viewed upon transmission, or stored for later retrieval. Electronic mail or email includes electronic messages that are transmitted through a local, regional, or global computer network.
(g)Electronic mail address or email address means a destination, commonly expressed as a string of characters, to which electronic mail can be sent or delivered. An electronic mail address or email address consists of a user name or mailbox and a reference to an Internet domain.
(h)Electronic mail service provider means any person, including an Internet service provider, that is an intermediary in sending or receiving electronic mail or that provides to end users of the electronic mail service the ability to send or receive electronic mail.
(i)Initiate means to transmit a commercial email advertisement or cause to be transmitted a commercial email advertisement or assist in the transmission of a commercial email advertisement by providing electronic mail addresses to which the advertisement may be sent. Initiate does not include the routine transmission of the advertisement through the network or system of a telecommunications utility or an electronic mail service provider through its network or system.
(j)Incident means a single transmission or delivery to a single recipient or to multiple recipients of an unsolicited commercial email advertisement containing substantially similar content.
(k)Internet has the meaning set forth in paragraph (6) of subdivision (e) of Section 17538.
(l)Preexisting or current business relationship, as used in connection with the sending of a commercial email advertisement, means that the recipient has made an inquiry and has provided his or her email address, or has made an application, purchase, or transaction, with or without consideration, regarding products or services offered by the advertiser.
Commercial email advertisements sent pursuant to the exemption provided for a preexisting or current business relationship shall provide the recipient of the commercial email advertisement with the ability to opt-out from receiving further commercial email advertisements by calling a toll-free telephone number or by sending an unsubscribe email to the advertiser offering the products or services in the commercial email advertisement. This opt-out provision does not apply to recipients who are receiving free email service with regard to commercial email advertisements sent by the provider of the email service.
(m)Recipient means the addressee of, or the entity or person who received, an unsolicited commercial email advertisement. If an addressee of an unsolicited commercial email advertisement has one or more email addresses to which an unsolicited commercial email advertisement is sent, the addressee shall be deemed to be a separate recipient for each email address to which the email advertisement is sent.
(n)Routine transmission means the transmission, routing, relaying, handling, or storing of an electronic mail message through an automatic technical process. Routine transmission shall not include the initiation, or the knowing participation in the initiation, of unsolicited commercial email advertisements in violation of Section 17529.5.
(o)Unsolicited commercial email advertisement means a commercial email advertisement sent to a recipient who meets both of the following criteria:
(1)The recipient has not provided direct consent to receive advertisements from the advertiser.
(2)The recipient does not have a preexisting or current business relationship, as defined in subdivision (l), with the advertiser promoting the lease, sale, rental, gift offer, or other disposition of any property, goods, services, or extension of credit.
SEC. 3.Section 17529.5 of the Business and Professions Code is amended to read:17529.5.(a)It is the intent of the Legislature that this section, which prohibits falsity and deception contained in or accompanying commercial email messages and attachments, operates within the exceptions to the preemption provisions to the extent permitted by the CAN-SPAM Act of 2003 (15 U.S.C. Sec. 7707(b)) and any other provision of federal law.
(b)It is unlawful for any person or entity to initiate or advertise in a commercial email advertisement either sent from California or sent to a California electronic mail address under any of the following circumstances:
(1)The email advertisement contains or is accompanied by a third-partys domain name or email address without the permission of the third party, provided that nothing in this section shall be construed to affect comparative advertising that references names, user names, domain names, or email addresses.
(2)The email advertisement contains or is accompanied by falsified, misrepresented, or forged information in the header, subject line, or body. This paragraph does not apply to truthful information used by a third party who has been lawfully authorized by the advertiser to use that information.
(3)The email advertisement has a subject line that is likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message.
(c)Truthful content in or accompanying an email advertisement, including, but not limited to, identifying the initiator or sender in the body of an email advertisement, shall not cure falsified, misrepresented, or forged information in another part of an email advertisement. (d)(c)(1)(A)In addition to any other remedies provided by any other provision of law, the following may bring an action against a person or entity that violates any provision of this section:
(i)The Attorney General, a district attorney, or a city attorney.
(ii)An electronic mail service provider.
(iii)A recipient of an unsolicited commercial email advertisement, as defined in Section 17529.1.
(B)A person or entity bringing an action pursuant to subparagraph (A) may recover either or both of the following:
(i)Actual damages.
(ii)Liquidated damages of one thousand dollars ($1,000) for each unsolicited commercial email advertisement transmitted in violation of this section, up to one million dollars ($1,000,000) per incident.
(C)A recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of this section. A defendant shall not assert any defense relying on the assertion that the recipient did not opt out. The remedy provided in this subdivision is a penalty and is intended to provide a disincentive to engage in unlawful advertising.
(D)The recipient, an electronic mail service provider, the Attorney General, district attorney, or city attorney, if attorney of the prevailing plaintiff, may recover reasonable attorneys fees as costs in addition to other allowable costs.
(E)The court may enter an order enjoining a violation of this section.
(F)There shall not be a cause of action under this section against any party that is only involved in the routine transmission of the email advertisement over its computer network.
(2)The court shall reduce the liquidated damages recoverable under paragraph (1) to a maximum of one hundred dollars ($100) for each unsolicited commercial email advertisement, or a maximum of one hundred thousand dollars ($100,000) per incident only upon a finding that the defendant has complied with, and has satisfied the burden of proof by demonstrating, all of the following:
(A)The defendant has established and implemented, in good faith and with due care, practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section.
(B)The defendant has provided its personnel with training regarding the practices and procedures.
(C)The defendant has assessed and has maintained records regarding the effectiveness of the implementation of the practices and procedures and has taken reasonable steps to address any compliance gaps identified in the assessment by adjusting the practices and procedures.
(3)(A)A person who has brought an action against a party under this section shall not bring an action against that party under Section 17529.8 or 17538.45 for the same commercial email advertisement, as defined in subdivision (c) of Section 17529.1.
(B)A person who has brought an action against a party under Section 17529.8 or 17538.45 shall not bring an action against that party under this section for the same commercial email advertisement, as defined in subdivision (c) of Section 17529.1.
(e)(d)A violation of this section is a misdemeanor, punishable by a fine of not more than one thousand dollars ($1,000), imprisonment in a county jail for not more than six months, or both that fine and imprisonment.
(f)(e)The provisions of this section are severable. If any provision of this section or its application is held invalid or is preempted, the invalidity or preemption shall not affect any other provision or application that can be given effect without the invalid or preempted provision or application.
SEC. 4.No reimbursement is required by this act pursuant to Section 6 of Article XIIIB of the California Constitution because the only costs that may be incurred by a local agency or school district will be incurred because this act creates a new crime or infraction, eliminates a crime or infraction, or changes the penalty for a crime or infraction, within the meaning of Section 17556 of the Government Code, or changes the definition of a crime within the meaning of Section 6 of Article XIIIB of the California Constitution.
The Legislature hereby finds and declares all of the following:
(a)According to Cisco Systems, Inc., spam accounted for nearly two-thirds, or 65 percent, of the total email volume in 2016, and global spam volume is growing.
(b)The increase in spam is not only an annoyance but is also an increasing drain on corporate budgets and possibly a threat to the continued usefulness of the most successful tool of the computer age.
(c)Complaints from irate business and home-computer users regarding spam have skyrocketed, and polls have reported that 74 percent of respondents favor making mass spamming illegal and only 12 percent are opposed, and that 80 percent of respondents consider spam very annoying.
(d)According to Justin M. Rao of Microsoft Research and David H. Reiley, Jr., formerly of Google, spam costs American firms and consumers twenty billion dollars ($20,000,000,000) annually. California is 12 percent of the United States population with an emphasis on technology business, and it is therefore estimated that spam costs California organizations well over 2.4 billion dollars ($2,400,000,000).
(e)Like junk faxes, spam imposes a cost on users, using up valuable storage space in email inboxes, as well as costly computer bandwidth, and on networks and the computer servers that power them, and discourages people from using email.
(f)Spam filters have not proven effective.
(g)Like traditional paper junk mail, spam can be annoying and waste time, but it also causes many additional problems because it is easy and inexpensive to create, but difficult and costly to eliminate.
(h)The cost shifting from deceptive spammers to Internet business and email users has been likened to sending junk mail with postage due or making telemarketing calls to someones pay-per-minute cellular phone.
(i)Many spammers have become so adept at masking their tracks that they are rarely found, and are so technologically sophisticated that they can adjust their systems to counter special filters and other barriers against spam and can even electronically commandeer unprotected computers, turning them into spam-launching weapons of mass production.
(j)There is a need to regulate the advertisers who use spam, as well as the actual spammers, because the actual spammers can be difficult to track down due to some return addresses that show up on the display as unknown and many others being obvious fakes and they are often located offshore.
(k)There is a need to regulate the advertisers who use spam because they may obtain an unfair advantage over their competitors who engage in legitimate and lawful advertising practices.
(l)The true beneficiaries of spam are the advertisers who benefit from the marketing derived from the advertisements.
(m)In addition, spam is responsible for phishing and virus proliferation that can cause tremendous damage to people, individual computers, and to business systems. Merely opening spam can cause this damage as well as resulting in the recipient receiving more spam.
(n)Because of the above problems, it is necessary that spam be prohibited and that commercial advertising emails be regulated as set forth in this article.
SEC. 2.Section 17529.1 of the Business and Professions Code is amended to read:17529.1.For the purpose of this article, the following definitions apply:
(a)Advertiser means a person or entity that advertises through the use of commercial email advertisements.
(b)California electronic mail address or California email address means any of the following:
(1)An email address furnished by an electronic mail service provider that sends bills for furnishing and maintaining that email address to a mailing address in this state.
(2)An email address ordinarily accessed from a computer located in this state.
(3)An email address furnished to a resident of this state.
(c)Commercial email advertisement means any electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of any property, goods, services, credit, stocks, bonds, sweepstakes, insurance, employment opportunities, extension of credit, or any other solicitation. solicitation, excluding charitable or political solicitations.
(d)Direct consent means that the recipient has expressly consented to receive email advertisements from the advertiser, either in response to a clear and conspicuous request for the consent or at the recipients own initiative.
(e)Domain name means any alphanumeric designation that is registered with or assigned by any domain name registrar as part of an electronic address on the Internet.
(f)Electronic mail or email means an electronic message that is sent to an email address and transmitted between two or more telecommunications devices, computers, or electronic devices capable of receiving electronic messages, whether or not the message is converted to hard copy format after receipt, viewed upon transmission, or stored for later retrieval. Electronic mail or email includes electronic messages that are transmitted through a local, regional, or global computer network.
(g)Electronic mail address or email address means a destination, commonly expressed as a string of characters, to which electronic mail can be sent or delivered. An electronic mail address or email address consists of a user name or mailbox and a reference to an Internet domain.
(h)Electronic mail service provider means any person, including an Internet service provider, that is an intermediary in sending or receiving electronic mail or that provides to end users of the electronic mail service the ability to send or receive electronic mail.
(i)Initiate means to transmit a commercial email advertisement or cause to be transmitted a commercial email advertisement or assist in the transmission of a commercial email advertisement by providing electronic mail addresses to which the advertisement may be sent. Initiate does not include the routine transmission of the advertisement through the network or system of a telecommunications utility or an electronic mail service provider through its network or system.
(j)Incident means a single transmission or delivery to a single recipient or to multiple recipients of an unsolicited commercial email advertisement containing substantially similar content.
(k)Internet has the meaning set forth in paragraph (6) of subdivision (e) of Section 17538.
(l)Preexisting or current business relationship, as used in connection with the sending of a commercial email advertisement, means that the recipient has made an inquiry and has provided his or her email address, or has made an application, purchase, or transaction, with or without consideration, regarding products or services offered by the advertiser.
Commercial email advertisements sent pursuant to the exemption provided for a preexisting or current business relationship shall provide the recipient of the commercial email advertisement with the ability to opt-out from receiving further commercial email advertisements by calling a toll-free telephone number or by sending an unsubscribe email to the advertiser offering the products or services in the commercial email advertisement. This opt-out provision does not apply to recipients who are receiving free email service with regard to commercial email advertisements sent by the provider of the email service.
(m)Recipient means the addressee of, or the entity or person who received, an unsolicited commercial email advertisement. If an addressee of an unsolicited commercial email advertisement has one or more email addresses to which an unsolicited commercial email advertisement is sent, the addressee shall be deemed to be a separate recipient for each email address to which the email advertisement is sent.
(n)Routine transmission means the transmission, routing, relaying, handling, or storing of an electronic mail message through an automatic technical process. Routine transmission shall not include the initiation, or the knowing participation in the initiation, of unsolicited commercial email advertisements in violation of Section 17529.5.
(o)Unsolicited commercial email advertisement means a commercial email advertisement sent to a recipient who meets both of the following criteria:
(1)The recipient has not provided direct consent to receive advertisements from the advertiser.
(2)The recipient does not have a preexisting or current business relationship, as defined in subdivision (l), with the advertiser promoting the lease, sale, rental, gift offer, or other disposition of any property, goods, services, or extension of credit.
SEC. 3.Section 17529.5 of the Business and Professions Code is amended to read:17529.5.(a)It is the intent of the Legislature that this section, which prohibits falsity and deception contained in or accompanying commercial email messages and attachments, operates within the exceptions to the preemption provisions to the extent permitted by the CAN-SPAM Act of 2003 (15 U.S.C. Sec. 7707(b)) and any other provision of federal law.
(b)It is unlawful for any person or entity to initiate or advertise in a commercial email advertisement either sent from California or sent to a California electronic mail address under any of the following circumstances:
(1)The email advertisement contains or is accompanied by a third-partys domain name or email address without the permission of the third party, provided that nothing in this section shall be construed to affect comparative advertising that references names, user names, domain names, or email addresses.
(2)The email advertisement contains or is accompanied by falsified, misrepresented, or forged information in the header, subject line, or body. This paragraph does not apply to truthful information used by a third party who has been lawfully authorized by the advertiser to use that information.
(3)The email advertisement has a subject line that is likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message.
(4)The party who initiates the email portrays itself as multiple parties by transmitting email advertisements from multiple domain names for no legitimate business reason other than to bypass spam filters. The defendant shall have the burden of proof to demonstrate legitimate business reasons for transmitting email advertisements from multiple domain names.(5)The from name of the email advertisement is or does any of the following:(A)Generic text that misrepresents who the email advertisement is from.(B)Generic text that a reasonable consumer would not associate with the advertiser.(C)A fictitious business name that the advertiser uses exclusively or primarily as the from name in email advertisements but has no other connection to the advertisers business.(D)Purports to be from an individual who did not initiate or advertise in the email. (6)The body of the email advertisement or the underlying source code contains nonsensical text unrelated to the advertisers business that is intended to bypass spam filters.(7)The subject line begins with re: or anything substantially similar, or the subject line otherwise states that the email advertisement is being sent in response to a request or previous correspondence from the recipient, when the recipient made no such request, for the purpose of inducing the recipient to view the email.(c)Truthful content in or accompanying an email advertisement, including, but not limited to, identifying the initiator or sender in the body of an email advertisement, shall not cure falsified, misrepresented, or forged information in another part of an email advertisement.
(d)(1)(A)In addition to any other remedies provided by any other provision of law, the following may bring an action against a person or entity that violates any provision of this section:
(i)The Attorney General, a district attorney, or a city attorney.
(ii)An electronic mail service provider.
(iii)A recipient of an unsolicited commercial email advertisement, as defined in Section 17529.1.
(B)A person or entity bringing an action pursuant to subparagraph (A) may recover either or both of the following:
(i)Actual damages.
(ii)Liquidated damages of one thousand dollars ($1,000) for each unsolicited commercial email advertisement transmitted in violation of this section, up to one million dollars ($1,000,000) per incident.
(C)A recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of this section. A defendant shall not assert any defense relying on the assertion that the recipient did not opt out. The remedy provided in this subdivision is a penalty and is intended to provide a disincentive to engage in unlawful advertising.
(D)The recipient, an electronic mail service provider, the Attorney General, district attorney, or city attorney, if attorney of the prevailing plaintiff, may also recover reasonable attorneys fees and costs. as costs in addition to other allowable costs.
(E)The court may enter an order enjoining a violation of this section.
(F)There shall not be a cause of action under this section against any party that is only involved in the routine transmission of the email advertisement over its computer network.
(2)The court shall reduce the liquidated damages recoverable under paragraph (1) to a maximum of one hundred dollars ($100) for each unsolicited commercial email advertisement, or a maximum of one hundred thousand dollars ($100,000) per incident only upon a finding that the defendant has complied with, and has satisfied the burden of proof by demonstrating, all of the following:
(A)The defendant has established and implemented, in good faith and with due care, practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section.
(B)The defendant has provided its personnel with training regarding the practices and procedures.
(C)The defendant has assessed and has maintained records regarding the effectiveness of the implementation of the practices and procedures and has taken reasonable steps to address any compliance gaps identified in the assessment by adjusting the practices and procedures.
(3)(A)A person who has brought an action against a party under this section shall not bring an action against that party under Section 17529.8 or 17538.45 for the same commercial email advertisement, as defined in subdivision (c) of Section 17529.1.
(B)A person who has brought an action against a party under Section 17529.8 or 17538.45 shall not bring an action against that party under this section for the same commercial email advertisement, as defined in subdivision (c) of Section 17529.1.
(e)A violation of this section is a misdemeanor, punishable by a fine of not more than one thousand dollars ($1,000), imprisonment in a county jail for not more than six months, or both that fine and imprisonment.
(f)The provisions of this section are severable. If any provision of this section or its application is held invalid or is preempted, the invalidity or preemption shall not affect any other provision or application that can be given effect without the invalid or preempted provision or application.
SEC. 4.No reimbursement is required by this act pursuant to Section 6 of Article XIIIB of the California Constitution because the only costs that may be incurred by a local agency or school district will be incurred because this act creates a new crime or infraction, eliminates a crime or infraction, or changes the penalty for a crime or infraction, within the meaning of Section 17556 of the Government Code, or changes the definition of a crime within the meaning of Section 6 of Article XIIIB of the California Constitution.
The Legislature hereby finds and declares all of the following:
(a)According to Cisco Systems, Inc., spam accounted for nearly two-thirds, or 65 percent, of the total email volume in 2016, and global spam volume is growing.
(b)The increase in spam is not only an annoyance but is also an increasing drain on corporate budgets and possibly a threat to the continued usefulness of the most successful tool of the computer age.
(c)Complaints from irate business and home-computer users regarding spam have skyrocketed, and polls have reported that 74 percent of respondents favor making mass spamming illegal and only 12 percent are opposed, and that 80 percent of respondents consider spam very annoying.
(d)According to Justin M. Rao of Microsoft Research and David H. Reiley, Jr., formerly of Google, spam costs American firms and consumers twenty billion dollars ($20,000,000,000) annually. California is 12 percent of the United States population with an emphasis on technology business, and it is therefore estimated that spam costs California organizations well over 2.4 billion dollars ($2,400,000,000).
(e)Like junk faxes, spam imposes a cost on users, using up valuable storage space in email inboxes, as well as costly computer bandwidth, and on networks and the computer servers that power them, and discourages people from using email.
(f)Spam filters have not proven effective.
(g)Like traditional paper junk mail, spam can be annoying and waste time, but it also causes many additional problems because it is easy and inexpensive to create, but difficult and costly to eliminate.
(h)The cost shifting from deceptive spammers to Internet business and email users has been likened to sending junk mail with postage due or making telemarketing calls to someones pay-per-minute cellular phone.
(i)Many spammers have become so adept at masking their tracks that they are rarely found, and are so technologically sophisticated that they can adjust their systems to counter special filters and other barriers against spam and can even electronically commandeer unprotected computers, turning them into spam-launching weapons of mass production.
(j)There is a need to regulate the advertisers who use spam, as well as the actual spammers, because the actual spammers can be difficult to track down due to some return addresses that show up on the display as unknown and many others being obvious fakes and they are often located offshore.
(k)There is a need to regulate the advertisers who use spam because they may obtain an unfair advantage over their competitors who engage in legitimate and lawful advertising practices.
(l)The true beneficiaries of spam are the advertisers who benefit from the marketing derived from the advertisements.
(m)In addition, spam is responsible for phishing and virus proliferation that can cause tremendous damage to people, individual computers, and to business systems. Merely opening spam can cause this damage as well as resulting in the recipient receiving more spam.
(n)Because of the above problems, it is necessary that spam be prohibited and that commercial advertising emails be regulated as set forth in this article.
SEC. 2.Section 17529.1 of the Business and Professions Code is amended to read:17529.1.For the purpose of this article, the following definitions apply:
(a)Advertiser means a person or entity that advertises through the use of commercial email advertisements.
(b)California electronic mail address or California email address means any of the following:
(1)An email address furnished by an electronic mail service provider that sends bills for furnishing and maintaining that email address to a mailing address in this state.
(2)An email address ordinarily accessed from a computer located in this state.
(3)An email address furnished to a resident of this state.
(c)Commercial email advertisement means any electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of any property, goods, services, credit, stocks, bonds, sweepstakes, insurance, employment opportunities, extension of credit, or any other solicitation.
(d)Direct consent means that the recipient has expressly consented to receive email advertisements from the advertiser, either in response to a clear and conspicuous request for the consent or at the recipients own initiative.
(e)Domain name means any alphanumeric designation that is registered with or assigned by any domain name registrar as part of an electronic address on the Internet.
(f)Electronic mail or email means an electronic message that is sent to an email address and transmitted between two or more telecommunications devices, computers, or electronic devices capable of receiving electronic messages, whether or not the message is converted to hard copy format after receipt, viewed upon transmission, or stored for later retrieval. Electronic mail or email includes electronic messages that are transmitted through a local, regional, or global computer network.
(g)Electronic mail address or email address means a destination, commonly expressed as a string of characters, to which electronic mail can be sent or delivered. An electronic mail address or email address consists of a user name or mailbox and a reference to an Internet domain.
(h)Electronic mail service provider means any person, including an Internet service provider, that is an intermediary in sending or receiving electronic mail or that provides to end users of the electronic mail service the ability to send or receive electronic mail.
(i)Initiate means to transmit a commercial email advertisement or cause to be transmitted a commercial email advertisement or assist in the transmission of a commercial email advertisement by providing electronic mail addresses where to which the advertisement may be sent, but sent. Initiate does not include the routine transmission of the advertisement through the network or system of a telecommunications utility or an electronic mail service provider through its network or system.
(j)Incident means a single transmission or delivery to a single recipient or to multiple recipients of an unsolicited commercial email advertisement containing substantially similar content.
(k)Internet has the meaning set forth in paragraph (6) of subdivision (e) of Section 17538.
(l)Preexisting or current business relationship, as used in connection with the sending of a commercial email advertisement, means that the recipient has made an inquiry and has provided his or her email address, or has made an application, purchase, or transaction, with or without consideration, regarding products or services offered by the advertiser.
Commercial email advertisements sent pursuant to the exemption provided for a preexisting or current business relationship shall provide the recipient of the commercial email advertisement with the ability to opt-out from receiving further commercial email advertisements by calling a toll-free telephone number or by sending an unsubscribe email to the advertiser offering the products or services in the commercial email advertisement. This opt-out provision does not apply to recipients who are receiving free email service with regard to commercial email advertisements sent by the provider of the email service.
(m)Recipient means the addressee of, or the entity or person who received, an unsolicited commercial email advertisement. If an addressee of an unsolicited commercial email advertisement has one or more email addresses to which an unsolicited commercial email advertisement is sent, the addressee shall be deemed to be a separate recipient for each email address to which the email advertisement is sent.
(n)Routine transmission means the transmission, routing, relaying, handling, or storing of an electronic mail message through an automatic technical process. Routine transmission shall not include the sending, initiation, or the knowing participation in the sending, initiation, of unsolicited commercial email advertisements. advertisements in violation of Section 17529.5.
(o)Unsolicited commercial email advertisement means a commercial email advertisement sent to a recipient who meets both of the following criteria:
(1)The recipient has not provided direct consent to receive advertisements from the advertiser.
(2)The recipient does not have a preexisting or current business relationship, as defined in subdivision (l), with the advertiser promoting the lease, sale, rental, gift offer, or other disposition of any property, goods, services, or extension of credit.
SEC. 3.Section 17529.5 of the Business and Professions Code is amended to read:17529.5.(a)It is the intent of the Legislature that this section, which prohibits falsity and deception contained in or accompanying commercial email messages and attachments, operates within the exceptions to the preemption provisions to the full extent permitted by the CAN-SPAM Act of 2003 (15 U.S.C. Sec. 7707(b)) and any other provision of federal law.
(b)It is unlawful for any person or entity to initiate, initiate or advertise in, or enable or assist a person or entity to initiate or advertise in, in a commercial email advertisement either sent from California or sent to a California electronic mail address under any of the following circumstances:
(1)The email advertisement contains or is accompanied by a third-partys domain name or email address without the permission of the third party, provided that nothing in this section shall be construed to affect comparative advertising that references names, user names, domain names, or email addresses.
(2)The email advertisement contains or is accompanied by falsified, misrepresented, or forged information in the header, subject line, or body. This paragraph does not apply to truthful information used by a third party who has been lawfully authorized by the advertiser to use that information.
(3)The email advertisement has a subject line that is likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message.
(4)The party who initiates the email portrays itself as multiple parties by transmitting email advertisements from multiple domain names for no legitimate business reason other than to bypass spam filters. The defendant shall have the burden of proof to demonstrate legitimate business reasons for transmitting email advertisements from multiple domain names.
(5)The from name of the email advertisement is or does any of the following:
(A)Generic text that misrepresents who the email advertisement is from.
(B)Generic text that a reasonable consumer would not associate with the advertiser.
(C)A fictitious business name that the advertiser uses exclusively or primarily as the from name in email advertisements but has no other connection to the advertisers business.
(D)Purports to be from an individual but does not use the real name of the individual. who did not initiate or advertise in the email.
(6)The email advertisements headers show that it was sent from or purportedly sent from a domain name that was proxy registered or falsely registered so that a person searching a publicly available database such as WHOIS cannot readily determine the true identity of the party who initiated the email. (7)(6)The body of the email advertisement or the underlying source code contains nonsensical text unrelated to the advertisers business that is intended to bypass spam filters.
(8)(7)The subject line begins with re: or anything substantially similar, or the subject line otherwise states that the email advertisement is being sent in response to a request or previous correspondence from the recipient, when the recipient made no such request. request, for the purpose of inducing the recipient to view the email.
(9)The subject line contains the word free or any language substantially similar to free if there are conditions attached, such as a required purchase in order to obtain the free goods or services, unless the subject line clearly indicates that there are conditions attached. A mere asterisk or other symbol, referring to conditions in the body of the email, does not satisfy the requirement set forth in this paragraph.(c)Truthful content in or accompanying an email advertisement, including, but not limited to, identifying the initiator or sender in the body of an email advertisement, shall not cure false, falsified, misrepresented, or forged information in another part of an email advertisement.
(d)(1)(A)In addition to any other remedies provided by any other provision of law, the following may bring an action against a person or entity that violates any provision of this section:
(i)The Attorney General, a district attorney, or a city attorney.
(ii)An electronic mail service provider.
(iii)A recipient of an unsolicited commercial email advertisement, as defined in Section 17529.1.
(iv)A person or entity whose name, username, email address, or domain name appear in the from name or senders email address without permission from that person or entity.(B)A person or entity bringing an action pursuant to subparagraph (A) may recover either or both of the following:
(i)Actual damages.
(ii)Liquidated damages of one thousand dollars ($1,000) for each unsolicited commercial email advertisement transmitted in violation of this section, up to one million dollars ($1,000,000) per incident.
(C)A recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of this section. A defendant shall not assert any defense relying on the assertion that the recipient did not opt out. The remedy provided in this subdivision is a penalty and is intended to provide a disincentive to engage in unlawful advertising.
(D)The recipient, an electronic mail service provider, the Attorney General, district attorney, city attorney, or a person or entity whose name, username, email address, or domain name appear in the from name or senders email address without permission from that person or entity, if the prevailing plaintiff, may also recover reasonable attorneys fees and costs.
(E)The court may enter an order enjoining a violation of this section.
(F)There shall not be a cause of action under this section against an electronic mail service provider any party that is only involved in the routine transmission of the email advertisement over its computer network.
(2)The court shall reduce the liquidated damages recoverable under paragraph (1) to a maximum of one hundred dollars ($100) for each unsolicited commercial email advertisement, or a maximum of one hundred thousand dollars ($100,000) per incident only upon a finding that the defendant has complied with, and has satisfied the burden of proof by demonstrating, all of the following:
(A)The defendant has established and implemented implemented, in good faith and with due care care, practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section.
(B)The defendant has consistently maintained and followed the practices and procedures. (C)(B)The defendant has provided its personnel with training regarding the practices and procedures.
(D)(C)The defendant has assessed and has maintained records demonstrating compliance with the practices and procedures. regarding the effectiveness of the implementation of the practices and procedures and has taken reasonable steps to address any compliance gaps identified in the assessment by adjusting the practices and procedures.
(3)(A)A person who has brought an action against a party under this section shall not bring an action against that party under Section 17529.8 or 17538.45 for the same commercial email advertisement, as defined in subdivision (c) of Section 17529.1.
(B)A person who has brought an action against a party under Section 17529.8 or 17538.45 shall not bring an action against that party under this section for the same commercial email advertisement, as defined in subdivision (c) of Section 17529.1.
(e)A violation of this section is a misdemeanor, punishable by a fine of not more than one thousand dollars ($1,000), imprisonment in a county jail for not more than six months, or both that fine and imprisonment.
(f)The provisions of this section are severable. If any provision of this section or its application is held invalid, invalid or is preempted, the invalidity or preemption shall not affect any other provision or application that can be given effect without the invalid or preempted provision or application.
SEC. 4.No reimbursement is required by this act pursuant to Section 6 of Article XIIIB of the California Constitution because the only costs that may be incurred by a local agency or school district will be incurred because this act creates a new crime or infraction, eliminates a crime or infraction, or changes the penalty for a crime or infraction, within the meaning of Section 17556 of the Government Code, or changes the definition of a crime within the meaning of Section 6 of Article XIIIB of the California Constitution.
The Legislature hereby finds and declares all of the following:
(a)According to Cisco Systems, Inc., spam accounted for nearly two-thirds, or 65 percent, of the total email volume in 2016, and global spam volume is growing.
(b)The increase in spam is not only an annoyance but is also an increasing drain on corporate budgets and possibly a threat to the continued usefulness of the most successful tool of the computer age.
(c)Complaints from irate business and home-computer users regarding spam have skyrocketed, and polls have reported that 74 percent of respondents favor making mass spamming illegal and only 12 percent are opposed, and that 80 percent of respondents consider spam very annoying.
(d)According to Justin M. Rao of Microsoft Research and David H. Reiley, Jr., formerly of Google, spam costs American firms and consumers twenty billion dollars ($20,000,000,000) annually. California is 12 percent of the United States population with an emphasis on technology business, and it is therefore estimated that spam costs California organizations well over 2.4 billion dollars ($2,400,000,000).
(e)Like junk faxes, spam imposes a cost on users, using up valuable storage space in email inboxes, as well as costly computer band width, bandwidth, and on networks and the computer servers that power them, and discourages people from using email.
(f)Spam filters have not proven effective.
(g)Like traditional paper junk mail, spam can be annoying and waste time, but it also causes many additional problems because it is easy and inexpensive to create, but difficult and costly to eliminate.
(h)The cost shifting from deceptive spammers to Internet business and email users has been likened to sending junk mail with postage due or making telemarketing calls to someones pay-per-minute cellular phone.
(i)Many spammers have become so adept at masking their tracks that they are rarely found, and are so technologically sophisticated that they can adjust their systems to counter special filters and other barriers against spam and can even electronically commandeer unprotected computers, turning them into spam-launching weapons of mass production.
(j)There is a need to regulate the advertisers who use spam, as well as the actual spammers, because the actual spammers can be difficult to track down due to some return addresses that show up on the display as unknown and many others being obvious fakes and they are often located offshore.
(k)There is a need to regulate the advertisers who use spam because they may obtain an unfair advantage over their competitors who engage in legitimate and lawful advertising practices.
(l)The true beneficiaries of spam are the advertisers who benefit from the marketing derived from the advertisements.
(m)In addition, spam is responsible for phishing and virus proliferation that can cause tremendous damage to people, individual computers, and to business systems. Merely opening spam can cause this damage as well as resulting in the recipient receiving more spam.
(n)Because of the above problems, it is necessary that spam be prohibited and that commercial advertising emails be regulated as set forth in this article.
SEC. 2.Section 17529.1 of the Business and Professions Code is amended to read:17529.1.For the purpose of this article, the following definitions apply:
(a)Advertiser means a person or entity that advertises through the use of commercial email advertisements.
(b)California electronic mail address or California email address means any of the following:
(1)An email address furnished by an electronic mail service provider that sends bills for furnishing and maintaining that email address to a mailing address in this state.
(2)An email address ordinarily accessed from a computer located in this state.
(3)An email address furnished to a resident of this state.
(c)Commercial email advertisement means any electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of any property, goods, services, credit, stocks, bonds, sweepstakes, insurance, employment opportunities, extension of credit, or any other solicitation.
(d)Direct consent means that the recipient has expressly consented to receive email advertisements from the advertiser, either in response to a clear and conspicuous request for the consent or at the recipients own initiative.
(e)Domain name means any alphanumeric designation that is registered with or assigned by any domain name registrar as part of an electronic address on the Internet.
(f)Electronic mail or email means an electronic message that is sent to an email address and transmitted between two or more telecommunications devices, computers, or electronic devices capable of receiving electronic messages, whether or not the message is converted to hard copy format after receipt, viewed upon transmission, or stored for later retrieval. Electronic mail or email includes electronic messages that are transmitted through a local, regional, or global computer network.
(g)Electronic mail address or email address means a destination, commonly expressed as a string of characters, to which electronic mail can be sent or delivered. An electronic mail address or email address consists of a user name or mailbox and a reference to an Internet domain.
(h)Electronic mail service provider means any person, including an Internet service provider, that is an intermediary in sending or receiving electronic mail or that provides to end users of the electronic mail service the ability to send or receive electronic mail.
(i)Initiate means to transmit or cause to be transmitted a commercial email advertisement or assist in the transmission of a commercial email advertisement by providing electronic mail addresses where the advertisement may be sent, but does not include the routine transmission of the advertisement through the network or system of a telecommunications utility or an electronic mail service provider through its network or system.
(j)Incident means a single transmission or delivery to a single recipient or to multiple recipients of an unsolicited commercial email advertisement containing substantially similar content.
(k)Internet has the meaning set forth in paragraph (6) of subdivision (e) of Section 17538.
(l)Preexisting or current business relationship, as used in connection with the sending of a commercial email advertisement, means that the recipient has made an inquiry and has provided his or her email address, or has made an application, purchase, or transaction, with or without consideration, regarding products or services offered by the advertiser.
Commercial email advertisements sent pursuant to the exemption provided for a preexisting or current business relationship shall provide the recipient of the commercial email advertisement with the ability to opt-out from receiving further commercial email advertisements by calling a toll-free telephone number or by sending an unsubscribe email to the advertiser offering the products or services in the commercial email advertisement. This opt-out provision does not apply to recipients who are receiving free email service with regard to commercial email advertisements sent by the provider of the email service.
(m)Recipient means the addressee of, or the entity or person who received, an unsolicited commercial email advertisement. If an addressee of an unsolicited commercial email advertisement has one or more email addresses to which an unsolicited commercial email advertisement is sent, the addressee shall be deemed to be a separate recipient for each email address to which the email advertisement is sent.
(n)Routine transmission means the transmission, routing, relaying, handling, or storing of an electronic mail message through an automatic technical process. Routine transmission shall not include the sending, or the knowing participation in the sending, of unsolicited commercial email advertisements.
(o)Unsolicited commercial email advertisement means a commercial email advertisement sent to a recipient who meets both of the following criteria:
(1)The recipient has not provided direct consent to receive advertisements from the advertiser.
(2)The recipient does not have a preexisting or current business relationship, as defined in subdivision (l), with the advertiser promoting the lease, sale, rental, gift offer, or other disposition of any property, goods, services, or extension of credit.
SEC. 3.Section 17529.5 of the Business and Professions Code is amended to read:17529.5.(a)It is the intent of the Legislature that this section, which prohibits falsity and deception contained in or accompanying commercial email messages and attachments, operates within the exceptions to the preemption provisions to the full extent permitted by the CAN-SPAM Act of 2003 (15 U.S.C. Sec. 7707(b)) and any other provision of federal law.
(b)It is unlawful for any person or entity to initiate, advertise in, or enable or assist a person or entity to initiate or advertise in, a commercial email advertisement either sent from California or sent to a California electronic mail address under any of the following circumstances:
(1)The email advertisement contains or is accompanied by a third-partys domain name or email address without the permission of the third party. party, provided that nothing in this section shall be construed to affect comparative advertising that references names, user names, domain names, or email addresses.
(2)The email advertisement contains or is accompanied by falsified, misrepresented, or forged information in the header, subject line, or body. This paragraph does not apply to truthful information used by a third party who has been lawfully authorized by the advertiser to use that information.
(3)The email advertisement has a subject line that is likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message.
(4)The party who initiates the email portrays itself as multiple parties by transmitting email advertisements from multiple domain names for no legitimate business reason other than to bypass spam filters. The defendant shall have the burden of proof to demonstrate legitimate business reasons for transmitting email advertisements from multiple domain names.
(5)The from name of the email advertisement is or does any of the following:
(A)Generic text that misrepresents who the email advertisement is from.
(B)Generic text that a reasonable consumer would not associate with the advertiser.
(C)A fictitious business name that the advertiser uses exclusively or primarily as the from name in email advertisements but has no other connection to the advertisers business.
(D)Purports to be from an individual but does not use the real name of the individual.
(6)The email advertisements headers show that it was sent from or purportedly sent from a domain name that was proxy registered or falsely registered so that a person searching a publicly available database such as WHOIS cannot readily determine the true identity of the party who initiated the email.
(7)The body of the email advertisement or the underlying source code contains nonsensical text unrelated to the advertisers business that is intended to bypass spam filters.
(8)The subject line begins with re: or anything substantially similar, or the subject line otherwise states that the email advertisement is being sent in response to a request or previous correspondence from the recipient, when the recipient made no such request.
(9)The subject line contains the word free or any language substantially similar to free if there are conditions attached, such as a required purchase in order to obtain the free goods or services, unless the subject line clearly indicates that there are conditions attached. A mere asterisk or other symbol, referring to conditions in the body of the email, does not satisfy the requirement set forth in this paragraph.
(c)Truthful content in or accompanying an email advertisement, including, but not limited to, identifying the sender in the body of an email advertisement, shall not cure false, misrepresented, or forged information in another part of an email advertisement.
(d)(1)(A)In addition to any other remedies provided by any other provision of law, the following may bring an action against a person or entity that violates any provision of this section:
(i)The Attorney General, a district attorney, or a city attorney.
(ii)An electronic mail service provider.
(iii)A recipient of an unsolicited commercial email advertisement, as defined in Section 17529.1.
(iv)A person or entity whose name, username, email address, or domain name appear in the from name or senders email address without permission from that person or entity.
(B)A person or entity bringing an action pursuant to subparagraph (A) may recover either or both of the following:
(i)Actual damages.
(ii)Liquidated damages of one thousand dollars ($1,000) for each unsolicited commercial email advertisement transmitted in violation of this section, up to one million dollars ($1,000,000) per incident.
(C)A recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of this section. A defendant shall not assert any defense relying on the assertion that the recipient did not opt out. The remedy provided in this subdivision is a penalty and is intended to provide a disincentive to engage in unlawful advertising.
(D)The recipient, an electronic mail service provider, the Attorney General, district attorney, city attorney, or a person or entity whose name, username, email address, or domain name appear in the from name or senders email address without permission from that person or entity, if the prevailing plaintiff, may also recover reasonable attorneys fees and costs.
(E)The court may enter an order enjoining a violation of this section.
(F)There shall not be a cause of action under this section against an electronic mail service provider that is only involved in the routine transmission of the email advertisement over its computer network.
(2)The court shall reduce the liquidated damages recoverable under paragraph (1) to a maximum of one hundred dollars ($100) for each unsolicited commercial email advertisement, or a maximum of one hundred thousand dollars ($100,000) per incident only upon a finding that the defendant has complied with, and has satisfied the burden of proof by demonstrating, all of the following:
(A)The defendant has established and implemented with due care practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section.
(B)The defendant has consistently maintained and followed the practices and procedures.
(C)The defendant has provided its personnel with training regarding the practices and procedures.
(D)The defendant has maintained records demonstrating compliance with the practices and procedures.
(3)(A)A person who has brought an action against a party under this section shall not bring an action against that party under Section 17529.8 or 17538.45 for the same commercial email advertisement, as defined in subdivision (c) of Section 17529.1.
(B)A person who has brought an action against a party under Section 17529.8 or 17538.45 shall not bring an action against that party under this section for the same commercial email advertisement, as defined in subdivision (c) of Section 17529.1.
(e)A violation of this section is a misdemeanor, punishable by a fine of not more than one thousand dollars ($1,000), imprisonment in a county jail for not more than six months, or both that fine and imprisonment.
(f)The provisions of this section are severable. If any provision of this section or its application is held invalid, the invalidity shall not affect any other provision or application that can be given effect without the invalid provision or application.
SEC. 4.No reimbursement is required by this act pursuant to Section 6 of Article XIIIB of the California Constitution because the only costs that may be incurred by a local agency or school district will be incurred because this act creates a new crime or infraction, eliminates a crime or infraction, or changes the penalty for a crime or infraction, within the meaning of Section 17556 of the Government Code, or changes the definition of a crime within the meaning of Section 6 of Article XIIIB of the California Constitution.
The Legislature hereby finds and declares all of the following:
(a)According to Cisco Systems, Inc., spam accounted for nearly two-thirds, or 65 percent, of the total email volume in 2016, and global spam volume is growing.
(b)The increase in spam is not only an annoyance but is also an increasing drain on corporate budgets and possibly a threat to the continued usefulness of the most successful tool of the computer age.
(c)Complaints from irate business and home-computer users regarding spam have skyrocketed, and polls have reported that 74 percent of respondents favor making mass spamming illegal and only 12 percent are opposed, and that 80 percent of respondents consider spam very annoying.
(d)According to Justin M. Rao of Microsoft Research and David H. Reiley, Jr., formerly of Google, spam costs American firms and consumers twenty billion dollars ($20,000,000,000) annually. California is 12 percent of the United States population with an emphasis on technology business, and it is therefore estimated that spam costs California organizations well over 24 2.4 billion dollars ($24,000,000,000). ($2,400,000,000).
(e)Like junk faxes, spam imposes a cost on users, using up valuable storage space in email inboxes, as well as costly computer band width, and on networks and the computer servers that power them, and discourages people from using email.
(f)Spam filters have not proven effective.
(g)Like traditional paper junk mail, spam can be annoying and waste time, but it also causes many additional problems because it is easy and inexpensive to create, but difficult and costly to eliminate.
(h)The cost shifting from deceptive spammers to Internet business and email users has been likened to sending junk mail with postage due or making telemarketing calls to someones pay-per-minute cellular phone.
(i)Many spammers have become so adept at masking their tracks that they are rarely found, and are so technologically sophisticated that they can adjust their systems to counter special filters and other barriers against spam and can even electronically commandeer unprotected computers, turning them into spam-launching weapons of mass production.
(j)There is a need to regulate the advertisers who use spam, as well as the actual spammers, because the actual spammers can be difficult to track down due to some return addresses that show up on the display as unknown and many others being obvious fakes and they are often located offshore.
(k)There is a need to regulate the advertisers who use spam because they may obtain an unfair advantage over their competitors who engage in legitimate and lawful advertising practices.
(l)The true beneficiaries of spam are the advertisers who benefit from the marketing derived from the advertisements.
(m)In addition, spam is responsible for phishing and virus proliferation that can cause tremendous damage to people, individual computers, and to business systems. Merely opening spam can cause this damage as well as resulting in the recipient receiving more spam.
(n)Because of the above problems, it is necessary that spam be prohibited and that commercial advertising emails be regulated as set forth in this article.
SEC. 2.Section 17529.1 of the Business and Professions Code is amended to read:17529.1.For the purpose of this article, the following definitions apply:
(a)Advertiser means a person or entity that advertises through the use of commercial email advertisements.
(b)California electronic mail address or California email address means any of the following:
(1)An email address furnished by an electronic mail service provider that sends bills for furnishing and maintaining that email address to a mailing address in this state.
(2)An email address ordinarily accessed from a computer located in this state.
(3)An email address furnished to a resident of this state.
(c)Commercial email advertisement means any electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of any property, goods, services, credit, stocks, bonds, sweepstakes, insurance, employment opportunities, extension of credit, or any other solicitation.
(d)Direct consent means that the recipient has expressly consented to receive email advertisements from the advertiser, either in response to a clear and conspicuous request for the consent or at the recipients own initiative.
(e)Domain name means any alphanumeric designation that is registered with or assigned by any domain name registrar as part of an electronic address on the Internet.
(f)Electronic mail or email means an electronic message that is sent to an email address and transmitted between two or more telecommunications devices, computers, or electronic devices capable of receiving electronic messages, whether or not the message is converted to hard copy format after receipt, viewed upon transmission, or stored for later retrieval. Electronic mail or email includes electronic messages that are transmitted through a local, regional, or global computer network.
(g)Electronic mail address or email address means a destination, commonly expressed as a string of characters, to which electronic mail can be sent or delivered. An electronic mail address or email address consists of a user name or mailbox and a reference to an Internet domain.
(h)Electronic mail service provider means any person, including an Internet service provider, that is an intermediary in sending or receiving electronic mail or that provides to end users of the electronic mail service the ability to send or receive electronic mail.
(i)Initiate means to transmit or cause to be transmitted a commercial email advertisement or assist in the transmission of a commercial email advertisement by providing electronic mail addresses where the advertisement may be sent, but does not include the routine transmission of the advertisement through the network or system of a telecommunications utility or an electronic mail service provider through its network or system.
(j)Incident means a single transmission or delivery to a single recipient or to multiple recipients of an unsolicited commercial email advertisement containing substantially similar content.
(k)Internet has the meaning set forth in paragraph (6) of subdivision (e) of Section 17538.
(l)Preexisting or current business relationship, as used in connection with the sending of a commercial email advertisement, means that the recipient has made an inquiry and has provided his or her email address, or has made an application, purchase, or transaction, with or without consideration, regarding products or services offered by the advertiser.
Commercial email advertisements sent pursuant to the exemption provided for a preexisting or current business relationship shall provide the recipient of the commercial email advertisement with the ability to opt-out from receiving further commercial email advertisements by calling a toll-free telephone number or by sending an unsubscribe email to the advertiser offering the products or services in the commercial email advertisement. This opt-out provision does not apply to recipients who are receiving free email service with regard to commercial email advertisements sent by the provider of the email service.
(m)Recipient means the addressee of, or the entity or person who received, an unsolicited commercial email advertisement. If an addressee of an unsolicited commercial email advertisement has one or more email addresses to which an unsolicited commercial email advertisement is sent, the addressee shall be deemed to be a separate recipient for each email address to which the email advertisement is sent.
(n)Routine transmission means the transmission, routing, relaying, handling, or storing of an electronic mail message through an automatic technical process. Routine transmission shall not include the sending, or the knowing participation in the sending, of unsolicited commercial email advertisements.
(o)Unsolicited commercial email advertisement means a commercial email advertisement sent to a recipient who meets both of the following criteria:
(1)The recipient has not provided direct consent to receive advertisements from the advertiser.
(2)The recipient does not have a preexisting or current business relationship, as defined in subdivision (l), with the advertiser promoting the lease, sale, rental, gift offer, or other disposition of any property, goods, services, or extension of credit.
SEC. 3.Section 17529.5 of the Business and Professions Code is amended to read:17529.5.(a)It is the intent of the Legislature that this section, which prohibits falsity and deception contained in or accompanying commercial email messages and attachments, operates within the exceptions to the preemption provisions to the full extent permitted by the CAN-SPAM Act of 2003 (15 U.S.C. Sec. 7707(b)) and any other provision of federal law.
(b)It is unlawful for any person or entity to initiate, advertise in, or enable or assist a person or entity to initiate or advertise in, a commercial email advertisement either sent from California or sent to a California electronic mail address under any of the following circumstances:
(1)The email advertisement contains or is accompanied by a third-partys domain name or email address without the permission of the third party.
(2)The email advertisement contains or is accompanied by falsified, misrepresented, or forged information in the header, subject line, or body. This paragraph does not apply to truthful information used by a third party who has been lawfully authorized by the advertiser to use that information.
(3)The email advertisement has a subject line that a person knows would be is likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message.
(4)The party who initiates the email portrays itself as multiple parties by transmitting email advertisements from multiple domain names for no legitimate business reason other than to bypass spam filters. The defendant shall have the burden of proof to demonstrate legitimate business reasons for transmitting email advertisements from multiple domain names.
(5)The from name of the email advertisement is or does any of the following:
(A)Generic text that misrepresents who the email advertisement is from.
(B)Generic text that a reasonable consumer would not associate with the advertiser.
(C)A fictitious business name that the advertiser uses exclusively or primarily as the from name in email advertisements but has no other connection to the advertisers business.
(D)Purports to be from an individual but does not use the real name of the individual.
(6)The email advertisements headers show that it was sent from or purportedly sent from a domain name that was proxy registered or falsely registered so that a person searching a publicly available database such as WHOIS cannot readily determine the true identity of the party who initiated the email.
(7)The from name of the unsolicited commercial email purports to be from an individual, but does not use the real name of the individual. (8)(7)The body of the email advertisement or the underlying source code contains nonsensical text unrelated to the advertisers business that is intended to bypass spam filters.
(9)(8)The subject line begins with re: or anything substantially similar, or the subject line otherwise states that the email advertisement is being sent in response to a request or previous correspondence from the recipient, when the recipient made no such request.
(10)(9)The subject line contains the word free or any language substantially similar to free if there are conditions attached, such as a required purchase in order to obtain the free goods or services, unless the subject line clearly indicates that there are conditions attached. A mere asterisk or other symbol, referring to conditions in the body of the email, does not satisfy the requirement set forth in this paragraph.
(c)Truthful content in or accompanying an email advertisement, including, but not limited to, identifying the sender in the body of an email advertisement, shall not cure false, misrepresented, or forged information in another part of an email advertisement.
(d)(1)(A)In addition to any other remedies provided by any other provision of law, the following may bring an action against a person or entity that violates any provision of this section:
(i)The Attorney General, a district attorney, or a city attorney.
(ii)An electronic mail service provider.
(iii)A recipient of an unsolicited commercial email advertisement, as defined in Section 17529.1.
(iv)A person or entity whose name, username, email address, or domain name appear in the from name or senders email address without permission from that person or entity.
(B)A person or entity bringing an action pursuant to subparagraph (A) may recover either or both of the following:
(i)Actual damages.
(ii)Liquidated damages of one thousand dollars ($1,000) for each unsolicited commercial email advertisement transmitted in violation of this section, up to one million dollars ($1,000,000) per incident.
(C)A recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of this section. A defendant shall not assert any defense relying on the assertion that the recipient did not opt out. The remedy provided in this subdivision is a penalty and is intended to provide a disincentive to engage in unlawful advertising.
(D)The recipient, an electronic mail service provider, or internet service provider, or the Attorney General, district attorney, or city attorney, or a person or entity whose name, username, email address, or domain name appear in the from name or senders email address without permission from that person or entity, if the prevailing plaintiff, may also recover reasonable attorneys fees and costs.
(E)The court may enter an order enjoining a violation of this section.
(F)There shall not be a cause of action under this section against an electronic mail service provider that is only involved in the routine transmission of the email advertisement over its computer network.
(2)The court shall reduce the liquidated damages recoverable under paragraph (1) to a maximum of one hundred dollars ($100) for each unsolicited commercial email advertisement, or a maximum of one hundred thousand dollars ($100,000) per incident only upon a finding that the defendant has complied with, and has satisfied the burden of proof by demonstrating, all of the following:
(A)The defendant has established and implemented with due care practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section.
(B)The defendant has consistently maintained and followed the practices and procedures.
(C)The defendant has provided its personnel with training regarding the practices and procedures.
(D)The defendant has maintained records demonstrating compliance with the practices and procedures.
(3)(A)A person who has brought an action against a party under this section shall not bring an action against that party under Section 17529.8 or 17538.45 for the same commercial email advertisement, as defined in subdivision (c) of Section 17529.1.
(B)A person who has brought an action against a party under Section 17529.8 or 17538.45 shall not bring an action against that party under this section for the same commercial email advertisement, as defined in subdivision (c) of Section 17529.1.
(e)A violation of this section is a misdemeanor, punishable by a fine of not more than one thousand dollars ($1,000), imprisonment in a county jail for not more than six months, or both that fine and imprisonment.
(f)The provisions of this section are severable. If any provision of this section or its application is held invalid, the invalidity shall not affect any other provision or application that can be given effect without the invalid provision or application.
SEC. 4.No reimbursement is required by this act pursuant to Section 6 of Article XIIIB of the California Constitution because the only costs that may be incurred by a local agency or school district will be incurred because this act creates a new crime or infraction, eliminates a crime or infraction, or changes the penalty for a crime or infraction, within the meaning of Section 17556 of the Government Code, or changes the definition of a crime within the meaning of Section 6 of Article XIIIB of the California Constitution.
The Legislature hereby finds and declares all of the following:
(a)Roughly 40 percent of all e-mail traffic in the United States is comprised of unsolicited commercial e-mail advertisements (hereafter spam) and industry experts predict that by the end of 2003 half of all e-mail traffic will be comprised of spam.(a)According to Cisco Systems, Inc., spam accounted for nearly two-thirds, or 65 percent, of the total email volume in 2016, and global spam volume is growing.
(b)The increase in spam is not only an annoyance but is also an increasing drain on corporate budgets and possibly a threat to the continued usefulness of the most successful tool of the computer age.
(c)Complaints from irate business and home-computer users regarding spam have skyrocketed, and polls have reported that 74 percent of respondents favor making mass spamming illegal and only 12 percent are opposed, and that 80 percent of respondents consider spam very annoying.
(d)According to Ferris Research Inc., a San Francisco consulting group, spam will cost United States organizations more than ten billion dollars ($10,000,000,000) this year, including lost productivity and the additional equipment, software, and manpower needed to combat the problem. According to Justin M. Rao of Microsoft Research and David H. Reiley, Jr., formerly of Google, spam costs American firms and consumers twenty billion dollars ($20,000,000,000) annually. California is 12 percent of the United States population with an emphasis on technology business, and it is therefore estimated that spam costs California organizations well over 1.2 24 billion dollars ($1,200,000,000). ($24,000,000,000).
(e)Like junk faxes, spam imposes a cost on users, using up valuable storage space in e-mail email inboxes, as well as costly computer band width, and on networks and the computer servers that power them, and discourages people from using e-mail. email.
(f)Spam filters have not proven effective.
(g)Like traditional paper junk mail, spam can be annoying and waste time, but it also causes many additional problems because it is easy and inexpensive to create, but difficult and costly to eliminate.
(h)The cost shifting from deceptive spammers to Internet business and e-mail email users has been likened to sending junk mail with postage due or making telemarketing calls to someones pay-per-minute cellular phone.
(i)Many spammers have become so adept at masking their tracks that they are rarely found, and are so technologically sophisticated that they can adjust their systems to counter special filters and other barriers against spam and can even electronically commandeer unprotected computers, turning them into spam-launching weapons of mass production.
(j)There is a need to regulate the advertisers who use spam, as well as the actual spammers, because the actual spammers can be difficult to track down due to some return addresses that show up on the display as unknown and many others being obvious fakes and they are often located offshore.
(k)There is a need to regulate the advertisers who use spam because they may obtain an unfair advantage over their competitors who engage in legitimate and lawful advertising practices.
(k)(l)The true beneficiaries of spam are the advertisers who benefit from the marketing derived from the advertisements.
(l)(m)In addition, spam is responsible for phishing and virus proliferation that can cause tremendous damage both to people, individual computers computers, and to business systems. Merely opening spam can cause this damage as well as resulting in the recipient receiving more spam.
(m)(n)Because of the above problems, it is necessary that spam be prohibited and that commercial advertising e-mails emails be regulated as set forth in this article.
SEC. 2.Section 17529.1 of the Business and Professions Code is amended to read:17529.1.For the purpose of this article, the following definitions apply:
(a)Advertiser means a person or entity that advertises through the use of commercial e-mail email advertisements.
(b)California electronic mail address or California e-mail email address means any of the following:
(1)An e-mail email address furnished by an electronic mail service provider that sends bills for furnishing and maintaining that e-mail email address to a mailing address in this state.
(2)An e-mail email address ordinarily accessed from a computer located in this state.
(3)An e-mail email address furnished to a resident of this state.
(c)Commercial e-mail email advertisement means any electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of any property, goods, services, or credit, stocks, bonds, sweepstakes, insurance, employment opportunities, extension of credit. credit, or any other solicitation.
(d)Direct consent means that the recipient has expressly consented to receive e-mail email advertisements from the advertiser, either in response to a clear and conspicuous request for the consent or at the recipients own initiative.
(e)Domain name means any alphanumeric designation that is registered with or assigned by any domain name registrar as part of an electronic address on the Internet.
(f)Electronic mail or e-mail email means an electronic message that is sent to an e-mail email address and transmitted between two or more telecommunications devices, computers, or electronic devices capable of receiving electronic messages, whether or not the message is converted to hard copy format after receipt, viewed upon transmission, or stored for later retrieval. Electronic mail or e-mail email includes electronic messages that are transmitted through a local, regional, or global computer network.
(g)Electronic mail address or e-mail email address means a destination, commonly expressed as a string of characters, to which electronic mail can be sent or delivered. An electronic mail address or e-mail email address consists of a user name or mailbox and a reference to an Internet domain.
(h)Electronic mail service provider means any person, including an Internet service provider, that is an intermediary in sending or receiving electronic mail or that provides to end users of the electronic mail service the ability to send or receive electronic mail.
(i)Initiate means to transmit or cause to be transmitted a commercial e-mail email advertisement or assist in the transmission of a commercial e-mail email advertisement by providing electronic mail addresses where the advertisement may be sent, but does not include the routine transmission of the advertisement through the network or system of a telecommunications utility or an electronic mail service provider through its network or system.
(j)Incident means a single transmission or delivery to a single recipient or to multiple recipients of an unsolicited commercial e-mail email advertisement containing substantially similar content.
(k)Internet has the meaning set forth in paragraph (6) of subdivision (e) of Section 17538.
(l)Preexisting or current business relationship, as used in connection with the sending of a commercial e-mail email advertisement, means that the recipient has made an inquiry and has provided his or her e-mail email address, or has made an application, purchase, or transaction, with or without consideration, regarding products or services offered by the advertiser.
Commercial e-mail email advertisements sent pursuant to the exemption provided for a preexisting or current business relationship shall provide the recipient of the commercial e-mail email advertisement with the ability to opt-out from receiving further commercial e-mail email advertisements by calling a toll-free telephone number or by sending an unsubscribe e-mail email to the advertiser offering the products or services in the commercial e-mail email advertisement. This opt-out provision does not apply to recipients who are receiving free e-mail email service with regard to commercial e-mail email advertisements sent by the provider of the e-mail email service.
(m)Recipient means the addressee of of, or the entity or person who received, an unsolicited commercial e-mail email advertisement. If an addressee of an unsolicited commercial e-mail email advertisement has one or more e-mail email addresses to which an unsolicited commercial e-mail email advertisement is sent, the addressee shall be deemed to be a separate recipient for each e-mail email address to which the e-mail email advertisement is sent.
(n)Routine transmission means the transmission, routing, relaying, handling, or storing of an electronic mail message through an automatic technical process. Routine transmission shall not include the sending, or the knowing participation in the sending, of unsolicited commercial e-mail email advertisements.
(o)Unsolicited commercial e-mail email advertisement means a commercial e-mail email advertisement sent to a recipient who meets both of the following criteria:
(1)The recipient has not provided direct consent to receive advertisements from the advertiser.
(2)The recipient does not have a preexisting or current business relationship, as defined in subdivision (l), with the advertiser promoting the lease, sale, rental, gift offer, or other disposition of any property, goods, services, or extension of credit.
SEC. 3.Section 17529.5 of the Business and Professions Code is amended to read:17529.5.(a)17529.5.(a)It is the intent of the Legislature that this section, which prohibits falsity and deception contained in or accompanying commercial email messages and attachments, operates within the exceptions to the preemption provisions to the full extent permitted by the CAN-SPAM Act of 2003 (15 U.S.C. Sec. 7707(b)) and any other provision of federal law.
(b)It is unlawful for any person or entity to initiate, advertise in in, or enable a person or entity to initiate or advertise in, a commercial e-mail email advertisement either sent from California or sent to a California electronic mail address under any of the following circumstances:
(1)The e-mail email advertisement contains or is accompanied by a third-partys domain name or email address without the permission of the third party.
(2)The e-mail email advertisement contains or is accompanied by falsified, misrepresented, or forged header information. information in the header, subject line, or body. This paragraph does not apply to truthful information used by a third party who has been lawfully authorized by the advertiser to use that information.
(3)The e-mail email advertisement has a subject line that a person knows would be likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message.
(4)The party who initiates the email portrays itself as multiple parties by transmitting email advertisements from multiple domain names for no legitimate business reason other than to bypass spam filters. The defendant shall have the burden of proof to demonstrate legitimate business reasons for transmitting email advertisements from multiple domain names.
(5)The from name of the email advertisement is any of the following:
(A)Generic text that misrepresents who the email advertisement is from.
(B)Generic text that a reasonable consumer would not associate with the advertiser.
(C)A fictitious business name that the advertiser uses exclusively or primarily as the from name in email advertisements but has no other connection to the advertisers business.
(6)The email advertisements headers show that it was sent from or purportedly sent from a domain name that was proxy registered or falsely registered so that a person searching a publicly available database such as WHOIS cannot readily determine the true identity of the party who initiated the email.
(7)The from name of the unsolicited commercial email purports to be from an individual, but does not use the real name of the individual.
(8)The body of the email advertisement or the underlying source code contains nonsensical text unrelated to the advertisers business that is intended to bypass spam filters.
(9)The subject line begins with re: or anything substantially similar, or the subject line otherwise states that the email advertisement is being sent in response to a request or previous correspondence from the recipient, when the recipient made no such request.
(10)The subject line contains the word free or any language substantially similar to free if there are conditions attached, such as a required purchase in order to obtain the free goods or services, unless the subject line clearly indicates that there are conditions attached. A mere asterisk or other symbol, referring to conditions in the body of the email, does not satisfy the requirement set forth in this paragraph.
(c)Truthful content in or accompanying an email advertisement, including, but not limited to, identifying the sender in the body of an email advertisement, shall not cure false, misrepresented, or forged information in another part of an email advertisement.
(b)(d)(1)(A)In addition to any other remedies provided by any other provision of law, the following may bring an action against a person or entity that violates any provision of this section:
(i)The Attorney General. General, a district attorney, or a city attorney.
(ii)An electronic mail service provider.
(iii)A recipient of an unsolicited commercial e-mail email advertisement, as defined in Section 17529.1.
(B)A person or entity bringing an action pursuant to subparagraph (A) may recover either or both of the following:
(i)Actual damages.
(ii)Liquidated damages of one thousand dollars ($1,000) for each unsolicited commercial e-mail email advertisement transmitted in violation of this section, up to one million dollars ($1,000,000) per incident.
(C)A recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of this section. A defendant shall not assert any defense relying on the assertion that the recipient did not opt out. The remedy provided in this subdivision is a penalty and is intended to provide a disincentive to engage in unlawful advertising.
(C)(D)The recipient, an electronic mail service provider, or internet service provider, or the Attorney General, district attorney, or city attorney, if the prevailing plaintiff, may also recover reasonable attorneys fees and costs.
(E)The court may enter an order enjoining a violation of this section.
(D)However, there(F)There shall not be a cause of action under this section against an electronic mail service provider that is only involved in the routine transmission of the e-mail email advertisement over its computer network.
(2)If the court finds that the defendant established and implemented, with due care, practices and procedures reasonably designed to effectively prevent unsolicited commercial e-mail advertisements that are in violation of this section, the The court shall reduce the liquidated damages recoverable under paragraph (1) to a maximum of one hundred dollars ($100) for each unsolicited commercial e-mail email advertisement, or a maximum of one hundred thousand dollars ($100,000) per incident. incident only upon a finding that the defendant has complied with, and has satisfied the burden of proof by demonstrating, all of the following:
(A)The defendant has established and implemented with due care practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section.
(B)The defendant has consistently maintained and followed the practices and procedures.
(C)The defendant has provided its personnel with training regarding the practices and procedures.
(D)The defendant has maintained records demonstrating compliance with the practices and procedures.
(3)(A)A person who has brought an action against a party under this section shall not bring an action against that party under Section 17529.8 or 17538.45 for the same commercial e-mail email advertisement, as defined in subdivision (c) of Section 17529.1.
(B)A person who has brought an action against a party under Section 17529.8 or 17538.45 shall not bring an action against that party under this section for the same commercial e-mail email advertisement, as defined in subdivision (c) of Section 17529.1.
(c)(e)A violation of this section is a misdemeanor, punishable by a fine of not more than one thousand dollars ($1,000), imprisonment in a county jail for not more than six months, or both that fine and imprisonment.
(f)The provisions of this section are severable. If any provision of this section or its application is held invalid, the invalidity shall not affect any other provision or application that can be given effect without the invalid provision or application.
SEC. 4.No reimbursement is required by this act pursuant to Section 6 of Article XIIIB of the California Constitution because the only costs that may be incurred by a local agency or school district will be incurred because this act creates a new crime or infraction, eliminates a crime or infraction, or changes the penalty for a crime or infraction, within the meaning of Section 17556 of the Government Code, or changes the definition of a crime within the meaning of Section 6 of Article XIIIB of the California Constitution.
|
Date
|
Status
|
|---|---|
| Aug 29, 2018 | Ordered to inactive file at the request of Assembly Member Chau. |
| Aug 23, 2018 | In Assembly. Concurrence in Senate amendments pending. May be considered on or after August 25 pursuant to Assembly Rule 77. |
| Aug 23, 2018 | Read third time. Passed. Ordered to the Assembly. |
| Aug 20, 2018 | Read second time. Ordered to third reading. |
| Aug 17, 2018 | From committee: Amend, and do pass as amended. (Ayes 5. Noes 2.) (August 16). |
| Aug 6, 2018 | In committee: Referred to APPR. suspense file. |
| Jul 2, 2018 | Read second time and amended. Re-referred to Com. on APPR. |
| Jun 28, 2018 | From committee: Amend, and do pass as amended and re-refer to Com. on APPR. (Ayes 5. Noes 2.) (June 26). |
| Jun 20, 2018 | From committee chair, with author's amendments: Amend, and re-refer to committee. Read second time, amended, and re-referred to Com. on JUD. |
| Jun 19, 2018 | From committee: Do pass and re-refer to Com. on JUD. (Ayes 6. Noes 3.) (June 18). Re-referred to Com. on JUD. |
| Jun 13, 2018 | Referred to Coms. on B., P. & E.D. and JUD. |
| Jun 4, 2018 | In Senate. Read first time. To Com. on RLS. for assignment. |
| May 31, 2018 | Read third time. Passed. Ordered to the Senate. |
| May 29, 2018 | Assembly Rule 69(b) suspended. (Ayes 51. Noes 25.) |
| Apr 19, 2018 | Read second time. Ordered to third reading. |
| Apr 18, 2018 | From committee: Do pass. (Ayes 11. Noes 4.) (April 18). |
| Apr 10, 2018 | Re-referred to Com. on APPR. |
| Apr 9, 2018 | Read second time and amended. |
| Apr 5, 2018 | From committee: Amend, and do pass as amended and re-refer to Com. on APPR. (Ayes 8. Noes 2.) (April 3). |
| Mar 22, 2018 | Re-referred to Com. on P. & C.P. |
| Mar 21, 2018 | From committee chair, with author's amendments: Amend, and re-refer to Com. on P. & C.P. Read second time and amended. |
| Mar 5, 2018 | Referred to Com. on P. & C.P. |
| Feb 16, 2018 | From printer. May be heard in committee March 18. |
| Feb 15, 2018 | Read first time. To print. |
|
Date
|
Description
|
Location
|
Votes
|
|
|---|---|---|---|---|
| Aug 23, 2018 | Assembly 3rd Reading AB2546 Chau By Allen | Senate Floor |
Passed |
|
| Aug 16, 2018 | Do pass as amended | Senate Standing Committee on Appropriations |
Passed |
|
| Aug 6, 2018 | Placed on suspense file | Senate Standing Committee on Appropriations |
Passed |
|
| Jun 26, 2018 | Do pass as amended, but first amend, and re-refer to the Committee on [Appropriations] | Senate Standing Committee on Judiciary |
Passed |
|
| Jun 18, 2018 | Do pass, but first be re-referred to the Committee on [Judiciary] | Senate Standing Committee on Business, Professions and Economic Development |
Passed |
|
| May 31, 2018 | AB 2546 CHAU Assembly Third Reading | Assembly Floor |
Passed |
|
| Apr 18, 2018 | Do pass. | Assembly Standing Committee on Appropriations |
Passed |
|
| Apr 3, 2018 | Do pass as amended and be re-referred to the Committee on [Appropriations] | Assembly Standing Committee on Privacy and Consumer Protection |
Passed |
This list shows positions taken on this bill by organizations on the date displayed, which is linked to the original source.
Positions by individuals are not included.
|
Organization
|
Position
|
Date
|
|---|---|---|
| Association Of California Life & Health Insurance Companies | ** Against | Aug 19, 2018 |
| Association of National Advertisers | ** Against | Aug 22, 2018 |
| California Bankers Association | ** Against | Aug 19, 2018 |
| California Chamber Of Commerce | * Against Unless Amend | Apr 3, 2018 |
| California Grocers Association | ** Against | Aug 19, 2018 |
| California Manufacturers & Technology Association | ** Against | Aug 22, 2018 |
| California Retailers Association | * Against Unless Amend | Apr 3, 2018 |
| Common Sense Kids Action | ** Support | Aug 22, 2018 |
| CompTIA | * Against Unless Amend | Apr 3, 2018 |
| Consumer Attorneys Of California | ** Support | Aug 22, 2018 |
| Data & Marketing Association | ** Against | Aug 22, 2018 |
| Email Experience Council | ** Against | Aug 22, 2018 |
| Email Senders & Provider Coalition | ** Against | Aug 22, 2018 |
| Email Senders & Providers Coalition | ** Against | Mar 29, 2018 |
| Internet Business Coalition | ** Against | Aug 19, 2018 |
| Internet Law Center | ** Against | Aug 22, 2018 |
| Online Lenders Alliance | ** Against | Aug 22, 2018 |
| Personal Insurance Federation | * Against Unless Amend | Apr 3, 2018 |
| Privacy Rights Clearinghouse | ** Support | Aug 22, 2018 |
| Technet | ** Against | Aug 19, 2018 |
CONCURRENCE IN SENATE AMENDMENTS
CSA1 Bill Id:AB 2546
Author:(Chau)
As Amended Ver:August 17, 2018
Majority vote
ASSEMBLY: | 45-29 | (May 31, 2018) | SENATE: | 25-12 | (August 23, 2018) |
Original Committee Reference: P. & C.P.
SUMMARY: Prohibits any person or entity from not only "advertising in" (existing law) a commercial email advertisement, but also from "initiating" a commercial email advertisement either sent from California or to a California email address under certain circumstances. Expands the circumstances triggering California’s anti-spam law, and modifies existing circumstances. Expands the list of individuals allowed to bring an action under the anti-spam law to include a district attorney or a city attorney, amends the available remedies under this law to limit the circumstances under which liquidated damages could be reduced by the court, and allows the court to issue injunctions. Lastly, updates various codified findings and declarations related to the state’s anti-spam law and includes a severability clause.
The Senate amendments:
- Narrow the bill to include only one additional new circumstance in which the anti-spam law is triggered. Specifically, the newly enumerated circumstance would trigger the anti-spam law where the body of the email advertisement contains or is accompanied by a falsified or misrepresented postal address of the advertiser or initiator, a falsified or misrepresented business name of the advertiser or initiator, if any, or a falsified or misrepresented unsubscribe link, as specified.
- Expand the definition of "preexisting or current business relationship" to include when a recipient has made an application, purchase, or transaction regarding products or services offered by a commonly branded company of the advertiser, and not just the advertiser.
- Exclude charitable or political solicitations from the definition of "commercial email advertisement" which otherwise includes "solicitations."
- Revise the provision prohibiting a recipient from being required to opt out of receiving commercial email advertisements as a condition of bringing a cause of action for a violation of the anti-spam law. Specifically, remove the express prohibition against a defendant asserting any defense relying on the assertion that the recipient did not opt out, among other things.
- Make other technical or clarifying changes.
EXISTING LAW:
- Provides that it is unlawful for any person or entity to advertise in a commercial email advertisement either sent from California or sent to a California email address if the email:
- Contains or is accompanied by a third-party's domain name without permission;
- Contains or is accompanied by falsified, misrepresented, or forged header information, as specified; or
- Has a subject line that a person knows would be likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message. (Business and Professions Code Section (BPC) 17529.5(a).)
- Specifically permits the following individuals to bring an action for violation of the above prohibition, and authorize these parties, if the prevailing plaintiff, to recover reasonable attorney's fees and costs:
- The attorney general;
- An electronic mail service provider; or
- A recipient of an unsolicited commercial email advertisement. (BPC 17529.5(b)(1)(A), (C).)
- Authorizes the recovery of actual damages, liquidated damages of $1,000 for each unsolicited commercial email up to $1,000,000, or both. (BPC 17529.5(b)(1)(B).) Requires the court to reduce the liquidated damages otherwise recoverable, to a maximum of $100 for each unsolicited commercial email advertisement, or a maximum of $100,000 per incident, if the court finds that the defendant established and implemented, with due care, practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section. (BPC. 17529.5(b)(2.)
- Defines various terms for these purposes, including "commercial email advertisement" to mean electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition of any property, goods, services, or extension of credit. (BPC. 17529.1.)
FISCAL EFFECT: According to the Senate Appropriations Committee:
- Court: Unknown, potentially-significant workload cost pressures to the court to adjudicate any civil actions and misdemeanor charges filed against defendants who violate the anti-spam law as expanded by this measure. While the superior courts are not funded on a workload basis, an increase in workload could result in delayed court services and would put pressure on the General Fund to fund additional staff and resources. The 2018 Budget Act appropriated $64 million from the General Fund to backfill continued reduction in fine and penalty revenue for trial court operations. (General Fund*)
- Prosecution & incarceration: Unknown potential increase in non-reimbursable local enforcement and incarceration costs to prosecute and incarcerate those charged with and found guilty of conduct proscribed by this bill. Costs would be offset, to a degree, by fee and assessment revenue. (Local funds)
*Trial Court Trust Fund
COMMENTS:
This author-sponsored bill seeks to strengthen California’s prohibitions on false and deceptive spam emails.
In 2003, SB 186 (Murray), Chapter 487, Statutes of 2003, banned the sending of spam (unsolicited commercial email) in California, and created a private right of action that allowed the recipient or service provider to bring an action against violators for actual and liquidated damages. Before SB 186 could take effect, Congress enacted the CAN-SPAM Act of 2003 that allowed for the sending of spam as long as the sender was identified and the recipient was able to opt-out, as specified. CAN-SPAM's preemption clause further stated:
This Act supersedes any statute, regulation, or rule of a State or political subdivision of a State that expressly regulates the use of electronic mail to send commercial messages, except to the extent that any such statute, regulation, or rule prohibits falsity or deception in any portion of a commercial electronic mail message or information attached thereto. (Emphasis added.)
Thus, while most of SB 186 was preempted, the provisions that regulated falsity or deception in commercial emails were retained.
The following year, in response to the partial preemption of California's anti-spam law, Senator Murray authored SB 1457 (Chapter 571, Statutes of 2004), seeking to modify California's anti-spam law to conform to the federal CAN-SPAM exemption. SB 1457's Assembly Floor Analysis noted that the bill was "intended to merely provide clean-up language and ensure a private right of action that is not in conflict with federal law. Similarly, the Senate Floor Analysis noted that the bill sought to "create[ ] a 'stand-alone' code section for falsified e-mails, including penalties, to avoid confusion as to what parts of existing state law are preempted by federal law and what parts remain viable." That stand-alone section (and the main focus of this bill), Business and Professions Code Section 17529.5, sought to regulate false and deceptive email and specifically allowed the attorney general, email service provider, or recipient to bring an action for violation of the section and recover attorney's fees and costs (if they prevailed), in addition to: (1) actual damages; and/or (2) liquidated damages of $1,000 for each unsolicited commercial email advertisement transmitted in violation of this section (up to $1,000,000 per incident), which may be reduced by the court as specified. In 2005, Senator Murray also authored SB 97 (Chapter 247, Statutes of 2005) which made a violation of these provisions a misdemeanor.
In 2008, AB 2950 (Huffman) sought to expand Section 17529.5 to allow a district attorney or city attorney to bring an action for violation, allow those parties to receive reasonable attorney's fees and costs, specify that venue is appropriate in any county in which the recipient of an email message resides or where appropriate under existing law, define header information, and prohibit the sending of a commercial email containing a third party's email address without their permission. Ultimately, Governor Schwarzenegger vetoed AB 2950 out of concern that it would invite excessive litigation for a nuisance that he believed did not result in damages, and in a state that has among the nation's toughest anti-spam laws.
This bill contains some of the same provisions that were in AB 2950, such as the provision allowing district or city attorneys to bring an action for a violation. In addition, this bill would both expand the list of circumstances that trigger a violation of the state’s anti-spam law, and make clear that it is a violation not only to advertise, but also to initiate in, commercial email advertisements in violation of California's anti-spam law. As amended in the Senate, however, the bill has been significantly narrowed, such that it only adds one new triggering circumstance (as opposed to four, as last passed by the Assembly), in addition to modifying the three existing circumstances. The bill also provides further clarity as to what is meant by "commercial email advertisement." Specifically, "commercial email advertisements," would hereinafter include those email messages initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, "promotion," or other disposition of "credit, stocks, bonds, sweepstakes, insurance, employment opportunities, or any other solicitation" as well as email messages initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition any property goods, services, or extension of credit as currently identified under existing law. As recently amended in the Senate, the definition, would exclude, however, charitable and political solicitations.
Analysis Prepared by: Ronak Daylami / P. & C.P. / (916) 319-2200 FN: 0004595
Office of Senate Floor Analyses (916) 651-1520 Fax: (916) 327-4478 | AB |
THIRD READING
Bill No: AB 2546
:
SENATE BUS., PROF. & ECON. DEV. COMMITTEE: 6-3, 6/18/18
AYES: Hill, Allen, Dodd, Glazer, Hernandez, Pan
NOES: Fuller, Galgiani, Wilk
SENATE JUDICIARY COMMITTEE: 5-2, 6/26/18
AYES: Jackson, Hertzberg, Monning, Stern, Wieckowski
NOES: Moorlach, Anderson
SENATE APPROPRIATIONS COMMITTEE: 5-2, 8/16/18
AYES: Portantino, Beall, Bradford, Hill, Wiener
NOES: Bates, Nielsen
ASSEMBLY FLOOR: 45-29, 5/31/18 - See last page for vote
DIGEST:
This bill expands California’s anti-spam law, among other things, to prohibit any person or entity from initiating, in addition to advertise in, a commercial email advertisement sent from California or to a California email address under specified circumstances. This bill also permits additional entities to bring action under the anti-spam law, specifies that the court can issue injunctions for violating the law, and amends the requirements for the court to reduce liquidated damages.
Existing law:
- Prohibits any person or entity from advertising in a commercial email advertisement either sent from California or sent to a California electronic mail address, if the email contains or is accompanied by: (BPC 17529.5(b))
- A third-party’s domain name without the permission of the third party.
- Falsified, misrepresented, or forged header information.
- A subject line that is reasonably likely to mislead a recipient about a material fact regarding the contents of the message.
- Permits the Attorney General, an electronic mail service provider, or a recipient of an unsolicited commercial email advertisement to bring action against a person or entity that violates the above provisions in order to recover actual damages and/or liquidated damages of one thousand dollars ($1,000) for each email in violation, up to one million dollars ($1,000,000) per incident. (BPC §§ 17529.5(b),(c))
This bill:
- Expands the definition of “commercial email advertisement” to include any electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of any property, goods, services, credit, stocks, bonds, sweepstakes, insurance, employment opportunities, extension of credit, or any other solicitation, excluding charitable or political solicitations.
- Expands the definition of “preexisting or current business relationship” to include when a recipient has made an application, purchase, or transaction regarding products or services offered by an advertiser or commonly branded companies of the advertiser.
- Specifies that it is the intent of the Legislature that this section operates within the exceptions to the provisions permitted by the CAN-SPAM Act of 2003 (15 U.S.C. Sec. 7707(b)) and any other provision of federal law.
- Prohibits any person or entity from initiating, in addition to advertising in, a commercial email advertisement either sent from California or sent to a California electronic mail address under specified circumstances.
- Expands the list of existing circumstances in which a person or entity is prohibited from initiating or advertising in commercial email advertisements to include:
- Containing or being accompanied by a third-party’s email address without the permission of the third party.
- Containing or being accompanied by falsified or misrepresented postal address or business name of the advertiser or initiator, or a falsified or misrepresented unsubscribe link, as specified.
- Expands the parties that can bring action against a person or entity violating this section to include a district attorney or a city attorney.
- Clarifies that a recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of this section.
- Permits the court to issue an injunction against an entity for violating this section and expands the set of conditions a defendant must comply with for the court to reduce liquidated damages recoverable.
- Establishes that the provisions of this section are severable.
- Makes various technical and clarifying changes.
Background
In 2003, the California Legislature passed SB 186 (Murray, Chapter 487, Statutes of 2003), which replaced California’s existing anti-spam provisions with a general prohibition on initiating or advertising through an unsolicited commercial email advertisement from California or to a California email address. Before SB 186 could go into effect, the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM) was signed into law on December 16, 2003. The CAN-SPAM Act allowed for the sending of unsolicited commercial emails that followed specified requirements, including identifying the sender and allowing for the recipient to opt-out of receiving the mail. The CAN-SPAM Act also explicitly preempted the majority of SB 186 in Section 8 (b)(1), stating that “this Act supersedes any statute, regulation, or rule of a State or political subdivision of a State that expressly regulates the use of electronic mail to send commercial messages.” However, the Act carved out an exception “to the extent that any such statute, regulation, or rule prohibits falsity or deception in any portion of a commercial electronic mail message or information attached thereto.” In response, the California Legislature passed SB 1457 (Murray, Chapter 571, Statutes of 2004) establishing a standalone subsection in the BPC to regulate false and deceptive commercial email advertisements.
FISCAL EFFECT: Appropriation: Fiscal Com.: Local:
According to the Senate Appropriations Committee analysis dated 8/16/18, this bill would have unknown, potentially-significant workload cost pressures to the court to adjudicate any civil actions and misdemeanor charges filed against defendants who violate the anti-spam law as expanded by this measure as well as unknown potential increase in non-reimbursable local enforcement and incarceration costs to prosecute and incarcerate those charged with and found guilty of conduct proscribed by this bill.
Consumer Attorneys of California
Common Sense Kids Action
Privacy Rights Clearinghouse
OPPOSITION: (Verified 8/22/18)
Association of National Advertisers
California Manufacturers & Technology Association
Data & Marketing Association
Email Senders & Provider Coalition
Email Experience Council
Internet Law Center
Online Lenders Alliance
ARGUMENTS IN SUPPORT: Supporters write that this bill will help ensure that senders of false and deceptive emails are held liable for their conduct by ensuring “spam networks” that actually initiate spam are contained under California’s anti-spam laws. Supporters also believe that this bill will further clarify what constitutes false and deceptive email content and enable Courts to order injunctions against spammers.
ARGUMENTS IN OPPOSITION: Opponents write that this bill is unnecessary because unsolicited commercial email is a “legitimate and lawful advertising practice” under the CAN-SPAM Act and protected by the First Amendment, and regulating the use of unsolicited commercial email is expressly preempted by the CAN-SPAM Act. Opponents also write that this bill could lead to perfectly legitimate businesses being dragged into a lawsuit and forced to defend themselves which could leave legitimate businesses open to harassment and vulnerable to closure.
ASSEMBLY FLOOR: 45-29, 5/31/18
AYES: Aguiar-Curry, Arambula, Berman, Bonta, Burke, Calderon, Carrillo, Cervantes, Chau, Chiu, Chu, Cooley, Eggman, Friedman, Cristina Garcia, Eduardo Garcia, Gipson, Gloria, Gonzalez Fletcher, Gray, Holden, Irwin, Jones-Sawyer, Kalra, Kamlager-Dove, Levine, Limón, Low, McCarty, Medina, Mullin, Muratsuchi, Nazarian, Obernolte, O'Donnell, Quirk, Reyes, Rodriguez, Santiago, Mark Stone, Thurmond, Ting, Weber, Wood, Rendon
NOES: Acosta, Travis Allen, Baker, Bigelow, Caballero, Chávez, Chen, Choi, Cunningham, Dahle, Daly, Flora, Fong, Frazier, Gallagher, Grayson, Harper, Kiley, Lackey, Maienschein, Mathis, Mayes, Melendez, Patterson, Quirk-Silva, Salas, Steinorth, Voepel, Waldron
NO VOTE RECORDED: Bloom, Brough, Cooper, Rubio
8/22/18 13:53:00
**** END ****
SENATE COMMITTEE ON APPROPRIATIONS
Senator Anthony Portantino, Chair
2017 - 2018 Regular Session
AB 2546 (Chau) - Commercial email advertisements
Version: July 2, 2018 | Policy Vote: B., P. & E.D. 6 - 3, JUD. 5 - 2 |
Urgency: No | Mandate: Yes |
Hearing Date: August 16, 2018 | Consultant: Shaun Naidu |
*********** ANALYSIS ADDENDUM – SUSPENSE FILE ***********
The following information is revised to reflect amendments
adopted by the committee on August 16, 2018
Bill Summary:
AB 2546 would expand the anti-spam law to, among other things, prohibit any person or entity from initiating a “commercial email advertisement” sent from California or to a California e-mail address, as specified, and would expand who may prosecute a civil action for a violation of the law.
Fiscal Impact:
- Court: Unknown, potentially-significant workload cost pressures to the court to adjudicate any civil actions and misdemeanor charges filed against defendants who violate the anti-spam law as expanded by this measure. While the superior courts are not funded on a workload basis, an increase in workload could result in delayed court services and would put pressure on the General Fund to fund additional staff and resources. The 2018 Budget Act appropriated $64 million from the General Fund to backfill continued reduction in fine and penalty revenue for trial court operations. (General Fund*)
- Prosecution & incarceration: Unknown potential increase in non-reimbursable local enforcement and incarceration costs to prosecute and incarcerate those charged with and found guilty of conduct proscribed by this bill. Costs would be offset, to a degree, by fee and assessment revenue. (Local funds)
*Trial Court Trust Fund
Author Amendments:
Revise the definition of "preexisting or current business relationship," as specified, and prohibition the e-mail body from containing specified falsified or misrepresented information.
-- END --
SENATE COMMITTEE ON
Senator Anthony Portantino, Chair
2017 - 2018 Regular Session
AB 2546 (Chau) - Commercial email advertisements
Version: | Policy Vote: |
Urgency: | Mandate: |
Hearing Date: | Consultant: |
This bill meets the criteria for referral to the Suspense File.
Bill Summary:
AB 2546 would expand the anti-spam law to, among other things, prohibit any person or entity from initiating a “commercial email advertisement” sent from California or to a California e-mail address, as specified, and would expand who may prosecute a civil action for a violation of the law.
Fiscal Impact:
- Court: Unknown, potentially-significant workload cost pressures to the court to adjudicate any civil actions and misdemeanor charges filed against defendants who violate the anti-spam law as expanded by this measure. While the superior courts are not funded on a workload basis, an increase in workload could result in delayed court services and would put pressure on the General Fund to fund additional staff and resources. The 2018 Budget Act appropriated $64 million from the General Fund to backfill continued reduction in fine and penalty revenue for trial court operations. (General Fund*)
- Prosecution & incarceration: Unknown potential increase in non-reimbursable local enforcement and incarceration costs to prosecute and incarcerate those charged with and found guilty of conduct proscribed by this bill. Costs would be offset, to a degree, by fee and assessment revenue. (Local funds)
*Trial Court Trust Fund
Background:
According to the analysis of this bill by the Senate Committee on Business, Professions and Economic Development:
In 2003, the California Legislature passed SB 186 (Murray, Chapter 487, Statutes of 2003), which replaced California’s existing anti-spam provisions with a general prohibition on initiating or advertising through an unsolicited commercial email advertisement from California or to a California email address. Before SB 186 could go into effect, the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM) was signed into law on December 16, 2003. The CAN-SPAM Act allowed for the sending of unsolicited commercial emails that followed specified requirements, including identifying the sender and allowing for the recipient to opt-out of receiving the mail. The CAN-SPAM Act also explicitly preempted the majority of SB 186 in Section 8 (b)(1), stating that “this Act supersedes any statute, regulation, or rule of a State or political subdivision of a State that expressly regulates the use of electronic mail to send commercial messages.” However, the Act carved out an exception “to the extent that any such statute, regulation, or rule prohibits falsity or deception in any portion of a commercial electronic mail message or information attached thereto.” In response, the California Legislature passed SB 1457 (Murray, Chapter 571, Statutes of 2004) establishing a standalone subsection in the BPC to regulate false and deceptive commercial email advertisements.
Proposed Law:
This bill would:
- Expand the definition of “commercial email advertisement” to include an electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of stocks, bonds, sweepstakes, insurance, employment opportunities, or any other solicitation, excluding charitable or political solicitations.
- Make it unlawful for a person or entity to initiate or advertise in a commercial email advertisement sent from California or to a California e-mail address, as specified.
- Expand the prohibition on the advertisement containing a third-party’s domain name to also apply to the third-party’s e-mail address. This bill would specify that this prohibition does not affect comparative advertising that references names, user names, domain names, or email addresses.
- Allow a district attorney, city attorney, or the recipient of an unsolicited commercial email advertisement, as specified, to bring an action under the provisions of the anti-spam law.
- Allow a court to enter an order enjoining violations of the provisions of the anti-spam law.
- Add to the findings that the court must make in order to reduce liquidated damages to include, among other things, a finding that the defendant provided its personnel with training regarding practices and procedures designed to effectively prevent the emails prohibited under the bill’s provisions.
- Allow a prevailing recipient, electronic mail service provider, the Attorney General, district attorney, or city attorney to recover reasonable attorney’s fees as costs in addition to other allowable costs.
Related Legislation:
AB 2950 (Huffman, 2008) would have allowed a district attorney or city attorney to bring an action for violation of California’s anti-spam law and to recover reasonable attorney’s fees and costs. AB 2950 was vetoed by the governor, who stated that it “appears to be unnecessary and may possibly invite excessive litigation for a nuisance that does not result in any damages or losses.”
SB 97 (Murray, Ch. 247, Stats. 2005) made it a misdemeanor for a person to send unsolicited commercial e-mail advertising, punishable by incarceration of up to six month six months in county jail and/or a base fine of up to $1,000, if the message or “header” of the e-mail contains false or misleading information.
SB 1457 (Murray, Ch. 571, Stats. 2004) modified the anti-spam law to conform to recently-enacted federal law.
SB 186 (Murray, Ch. 487, Stats. 2003) banned the sending of spam in California and created a private right of action that allowed the recipient or service provider to bring an action against violators for actual and liquidated damages.
Staff Comments:
The fiscal impact of this bill cannot be known with certainty, as the actual impact will be dependent on numerous factors, including, but not limited to, the frequency with which persons and entities are accused of violating the state’s anti-spam law as expanded by this measure, the complexity of alleged violations, if parties settle matters prior to litigation, and the factors unique to each case. It costs the court a little over $11,600, on average, in personnel and resources to adjudicate an unlimited civil case, which likely would be the type of civil actions here given the maximum liquated damages of $1 million. Also, it generally costs about $7,010 to operate a courtroom for one day. So if violations of the expansion of the anti-spam law proposed by this bill led to more than four unlimited civil cases or a dozen or more misdemeanor charges, or a few complex case that took longer than seven days, the cost pressures of this bill to the court would surpass the Suspense File threshold.
-- END --
Senator Hannah-Beth Jackson, Chair
2017-2018 Regular Session
Bill No: AB 2546 (Author:Chau)
Version: June 20, 2018
Hearing Date: June 26, 2018
Fiscal: Yes
Urgency: No
Consultant: JDT
SUBJECT
Commercial email advertisements
DESCRIPTION
This bill would expand California’s anti-spam law by:
- broadening the definition of spam;
- prohibiting any person or entity from initiating a commercial email advertisement sent from California or to a California email address, under circumstances specified in existing law;
- extending existing restrictions on false, misrepresented, or forged email headers to the subject line and body of the email;
- permitting additional entities to bring action under the anti-spam law;
- specifying that the court may issue injunctions for violating the law, and
- amending the requirements for the court to reduce liquidated damages.
BACKGROUND
“The scourge of email spam is almost forty years old, and, yet, it does not appear to be disappearing. In fact, spam has expanded to other ubiquitous Internet platforms including social media Web sites. It seems, then, that the many state anti-spam statutes have been unsuccessful in regulating the sending of unsolicited commercial email, but not for lack of trying and not because the laws fail to pass constitutional muster.” (Spam and the First Amendment Redux: Free Speech Issues in State Regulation of Unsolicited Email (2017) 22 Comm. L. & Pol’y 351, 372.)
The principal constitutional barrier to the state regulation of spam—unsolicited commercial email—is the federal Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM), which allows spam to be sent as long as the sender—or “spammer,” in the parlance of our times—is identified and the recipient is able to opt-out, as specified. CAN-SPAM was enacted shortly after California adopted SB 186 (Murray, Ch. 487, Stats. 2003), which banned the sending of spam in California, and created a private right of action that allowed the recipient or service provider to bring an action against violators for actual and liquidated damages. CAN-SPAM contains a clause that preempts state regulation of spam that is not false or deceptive:
This Act supersedes any statute, regulation, or rule of a State or political subdivision of a State that expressly regulates the use of electronic mail to send commercial messages, except to the extent that any such statute, regulation, or rule prohibits falsity or deception in any portion of a commercial electronic mail message or information attached thereto.
(15 U.S.C. Sec. 7707(b)(1), emphasis added.) CAN-SPAM thus preempted most of SB 186, except for the provisions that regulate falsity or deception. In response to the partial preemption of California’s anti-spam law, Senator Murray authored SB 1457 (Ch. 571, Stats. 2004), which sought to modify California’s anti-spam law to conform to the federal CAN-SPAM exemption. The Senate Floor Analysis for SB 1457 notes that the bill sought to “create[] a ‘stand-alone’ code section for falsified e-mails, including penalties, to avoid confusion as to what parts of existing state law are preempted by federal law and what parts remain viable.” That stand-alone section, Business and Professions Code Section 17529.5, regulates false and deceptive e-mail and authorizes the Attorney General, an email service provider, or recipient to bring an action and recover attorney’s fees and costs.
AB 2950 (Huffman, 2008) would have expanded that section by:
- allowing a district attorney or city attorney to bring an action for violation;
- allowing those parties to receive reasonable attorney’s fees and costs;
- specifying that venue is appropriate in any county in which the recipient of an e-mail message resides or where appropriate under existing law;
- defining header information; and
- prohibiting the sending of a commercial e-mail containing a third party’s e-mail address without their permission.
However, that bill was vetoed by Governor Schwarzenegger, who wrote “California’s
anti-spam laws are among the toughest in the nation. Given these circumstances, AB 2950 appears to be unnecessary and may possibly invite excessive litigation for a nuisance that does not result in any damages or losses.”
This bill seeks to bolster California’s anti-spam laws by:
- broadening the definition of “commercial email advertisement”;
- prohibiting any person or entity from initiating a commercial email advertisement sent from California or to a California email address, under circumstances specified in existing law;
- extending existing restrictions on false, misrepresented, or forged email headers to the subject line and body of the email;
- permitting additional entities to bring action under the anti-spam law;
- specifying that the court may issue injunctions for violating the law, and
- amending the requirements for the court to reduce liquidated damages.
CHANGES TO EXISTING LAW
Existing federal law, the CAN-SPAM Act, makes it unlawful for any person to initiate the transmission, to a protected computer, of a commercial electronic mail message, or a transactional or relationship message, that contains, or is accompanied by, header information that is materially false or materially misleading. (15 U.S.C. Sec. 7704(a)(1).)
CAN-SPAM preempts state regulation of commercial emails, except to the extent that any such statute, regulation, or rule prohibits falsity or deception in any portion of a commercial electronic mail message or information attached thereto. (15 U.S.C. Sec. 7707(b)(1).) CAN-SPAM does not preempt the applicability of state laws that are not specific to electronic mail, including State trespass, contract, or tort law; or other State laws to the extent that those laws relate to acts of fraud or computer crime. (15 U.S.C. Sec. 7707(b)(2).)
Existing state law defines “unfair competition” as any unlawful, unfair, or fraudulent business act or practice, including any deceptive, untrue, or misleading advertising. (Bus. & Prof. Code Sec. 17200 et seq.)
Existing state law makes it a misdemeanor, under the False Advertising Act, to engage in any advertising, including over the Internet, that is false or misleading. (Bus. & Prof. Code Sec. 17500 et seq.)
Existing state law defines “commercial email advertisement” as any electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift order, or other disposition of any property, goods, services, or extension of credit. (Bus. & Prof. Code Sec. 17529.1(c).)
Existing state law provides that “initiate” means to transmit or cause to be transmitted a commercial email advertisement or assist in the transmission of a commercial email advertisement by providing electronic mail addresses where the advertisement may be sent. (Bus. & Prof. Code Sec. 17529.1(i).)
Existing law prohibits any person or entity from advertising in a commercial email advertisement either sent from California or sent to a California electronic mail address, if the email contains or is accompanied by:
- a third-party’s domain name without the permission of the third party;
- falsified, misrepresented, or forged header information; or
- a subject line that is reasonably likely to mislead a recipient about a material fact regarding the contents of the message. (Bus. & Prof. Code Sec. 17529.5(b).)
Existing law permits the Attorney General, an electronic mail service provider, or a recipient of an unsolicited commercial email advertisement to bring action against a person or entity that violates the above provisions in order to recover actual damages and/or liquidated damages of one thousand dollars ($1,000) for each email in violation, up to one million dollars ($1,000,000) per incident. (Bus. & Prof. Code Sec. 17529.5(b),(c).)
Existing law requires a court to reduce the liquidated damages recoverable for the defendant to a maximum of one hundred dollars ($100) for each email in violation or a maximum of one hundred thousand dollars ($100,000) per incident, if the court finds the defendant established and implemented practices and procedures reasonably designed to prevent unsolicited commercial email advertisements that are in violation of Section 17529.5. (Bus. & Prof. Code Sec. 17529.5(b)(2).)
This bill would add to the definition of “commercial email advertisement” an email for the purpose of advertising or promoting credit, stocks, bonds, sweepstakes, insurance, employment opportunities, extension of credit, or any other solicitation, excluding charitable or political solicitations.
This bill would specify that it is the intent of the Legislature that Business and Professions Code Section 17529.5, which prohibits falsity and deception contained in or accompanying commercial email messages and attachments, operate within the exceptions to the preemption provisions to the extent permitted by the CAN-SPAM Act and any other provision of federal law.
This bill would provide that it is unlawful for any person or entity to initiate or advertise in a commercial email advertisement either sent from California or sent to a California email address under certain circumstances specified in current law.
This bill would extend existing restrictions on false, misrepresented, or forged email headers to the subject line and body of the email.
This bill would provide that truthful content in or accompanying an email advertisement, including, but not limited to, identifying the initiator or sender in the body of an email advertisement, does not cure falsified, misrepresented, or forged information in another part of an email advertisement.
This bill would provide that a district attorney or city attorney may bring an action against a person or entity that violates any provision of Business and Professions Code Section 17529.5.
This bill would provide that a recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of Business and Professions Code Section 17529.5. The bill would prevent a defendant from asserting any defense relying on the assertion that the recipient did not opt out. The bill would state that the remedy for a violation of this provision is an unspecified penalty.
This bill would enable a court to enjoin violations of Business and Professions Code Section 17529.5.
This bill would provide that a court may reduce liquidated damages, as specified, only upon a showing by the defendant that:
- the defendant has established and implemented, in good faith and with due care, practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of Section 17529.5;
- the defendant has provided its personnel with training regarding the practices and procedures; and
- the defendant has assessed and has maintained records regarding the effectiveness of the implementation of the practices and procedures and has taken reasonable steps to address any compliance gaps identified in the assessment by adjusting the practices and procedures.
This bill would provide that its provisions are severable.
COMMENT
1. Stated need for the bill
The author writes:
It is common for advertisers to send unsolicited commercial emails to consumers. Often they will contract with “spam networks” to distribute emails to consumers. Those “spam networks” in turn contract with third parties who actually send out those emails. Often times, the senders will use methods designed to circumvent spam filters or mislead consumers. Among others, these methods include: sending emails from multiple domain names, altering the “From” lines to mislead the recipient about the identity of the sender, copying headers from legitimate businesses and placing them into the email, or simply providing untruthful content to mislead a consumer.
Under existing law, advertisers are strictly liable for false and deceptive spam. However, the actual senders of the emails are not liable for sending the unlawful spams. AB 2546 would strengthen California’s prohibitions on false and deceptive spam emails in a number of ways by: 1) holding spam networks and the actual senders liable for false and deceptive spamming; 2) applying the law to falsehoods/misrepresentations in the body of emails, not just the headers; 3) establishing that truthful content in one part of a spam email does not cure falsity in another part; 4) authorizing the Courts to impose injunctions to stop unlawful spamming; and 5) allowing District Attorneys and City Attorneys to bring actions against unlawful spammers.
2. CAN-SPAM’s preemptive effect
The federal CAN-SPAM Act of 2003 preempts state regulation of unsolicited email advertisements unless the state is prohibiting “falsity or deception” in spam. The concept of preemption derives from the “supremacy clause” of the federal Constitution, which provides that the laws of the United States “shall be the supreme Law of the Land.” (U.S. Const., art. VI, cl. 2.) Courts have typically identified three circumstances in which federal preemption of state law occurs:
(1) express preemption, where Congress explicitly defines the extent to which its enactments preempt state law; (2) field preemption, where state law attempts to regulate conduct in a field that Congress intended the federal law exclusively to occupy; and (3) conflict preemption, where it is impossible to comply with both state and federal requirements, or where state law stands as an obstacle to the accomplishment and execution of the full purpose and objectives of Congress. (English v. Gen. Elec. Co. (1990) 496 U.S. 72, 78-80.)
The first federal circuit court to address preemption of state law claims by the CAN-SPAM was the Fourth Circuit in Omega World Travel, Inc. v. Mummagraphics, Inc. (4th Cir. 2006) 469 F.3d 348 (Omega). In Omega, Mummagraphics alleged violations of CAN-SPAM and Oklahoma law based on email messages that contained a variety of inaccuracies. (Id. at p. 351.) The Fourth Circuit reviewed the scope of CAN-SPAM preemption provision and concluded that Congress could not have intended to allow states to enact laws that prohibit “mere error” or “insignificant inaccuracies.” (Id. at pp. 354-55.) The court reasoned that a contrary reading “would upend [the] balance [struck by Congress] and turn an exception to a preemption provision into a loophole so broad that it would virtually swallow the preemption clause itself.” (Id. at p. 355.) Ultimately, the court determined that the challenged emails could not be actionable under the Oklahoma statutes “because allowing a state to attach liability to bare immaterial error in commercial e-mails would be inconsistent with the federal Act’s preemption text and structure, and, consequently, with a ‘fair understanding of congressional purpose.’”(Id. at p. 359, citation omitted.) Consequently, states may only regulate spam that is materially false or deceptive.
The Ninth Circuit Court of Appeal next addressed CAN-SPAM’s preemptive effect in Gordon v. Virtumundo, Inc. (9th Cir. 2009) 575 F.3d 1040 (Gordon). The court in that case concluded that Congress intended CAN-SPAM to “broadly preempt state regulation of commercial e-mail with [a] limited, narrow exception. Congress carved out from preemption state laws that proscribe ‘falsity or deception’ in commercial e-mail communications.” (Id. at p. 1061.) The purpose of this broad preemptive effect was to establish nationwide uniformity in regulating commercial email. (Ibid.) “The CAN-SPAM Act was designed to ensure that ‘legitimate businesses would not have to guess at the meaning of various state laws when their advertising campaigns ventured into cyberspace.” (Id. at p. 1063.) Reviewing the legislative history of CAN-SPAM and applying principles of statutory construction, the court concluded that the terms “falsity” and “deception” refer to “‘traditionally tortious or wrongful conduct,’” consistent with an interpretation adopted by the Fourth Circuit Court of Appeal in Omega. The Ninth Circuit stated:
Having independently analyzed the CAN-SPAM Act’s text, structure, and legislative purpose, we reach the same conclusion as the district court and the Fourth Circuit, and interpret the CAN-SPAM Act’s express preemption clause in a manner that preserves Congress’s intended purpose--i.e., to regulate commercial e-mail “on a nationwide basis,” [citation], and to save from preemption only “statutes, regulations, or rules that target fraud or deception.”
(Id. at p. 1062, emphasis in original.) Thus, the court concluded that states may only regulate deceptive information in emails that are materially false or materially misleading. (Ibid.) Consequently, the court ruled that defendant Virtumundo’s use of “fanciful” domain names that did not clearly identify Virtumundo as the spammer was not “inherently deceptive.” The court noted that all of the domain names were registered to Virtumundo, and could be traced to Virtumundo under a reverse-look-up-database. Rejecting the plaintiff’s argument that that the sender must be identified in the “From” line, the court stated “[t]o the extent such a content or labeling requirement may exist under state law, it is clearly subject to preemption.” (Id. at p. 1064, emphasis added.) Thus, even if state law contained such a requirement, those laws would “falter under the weight of federal preemption.” (Ibid.)
In Kleffman v. Vonage Holdings Corp (2010) 49 Cal.4th 334 (Kleffman), a unanimous California Supreme Court considered whether Section 17529.5(a)(2), which makes it unlawful for a commercial email to contain or be accompanied by a falsified, misrepresented, or forged header information, applied to commercial email advertisements from multiple domain names for the purpose of bypassing spam filters. The defendant, Vonage, sent the plaintiff 11 unsolicited emails through its marketing agents from different domain names that did not have any apparent connection to Vonage. The purpose of using the various domain names was to bypass spam filters by giving the appearance that there were multiple senders, thus increasing the likelihood that some of Vonage’s spam would elude the filters. Additionally, some of the domain names were deliberately “random,” “varied,” “garbled,” or “nonsensical,” so that spam filters would not recognize them. The plaintiff contended that this tactic amounted to a falsified and misrepresented header in violation of Section 17529.5(a)(2). Vonage contended that header information is not “misrepresented” unless it contains a false representation of fact. Thus, because each of the advertisements could be traced to a single physical address where Vonage’s marketing agent was located, Vonage argued that the headers contained no false representation.
The California Supreme Court agreed with Vonage’s argument, finding that it was consistent with the term “misrepresented” in Section 17529.5(a)(2). The court noted that other statutory provisions implicitly envisioned the use of multiple domain names, and the plaintiff conceded that the use of multiple domain names is not in and of itself a misrepresentation for purposes of Section 17529.5(a)(2). Moreover, the court, citing Gordon, supra, stated that a requirement that an advertiser be identified in a domain name would raise “significant preemption problems.” (Id. at p. 347.) The court thus concluded that an email with an accurate and traceable domain name neither contains nor is accompanied by “misrepresented” header information merely because its name is “random,” “varied,” “garbled,” or “nonsensical.” (Ibid.) “An e-mail with an accurate and traceable domain name makes no affirmative representation or statement of fact that is false. […] absent a misrepresentation, use of a given domain name cannot constitute ‘misrepresented … header information’ within the meaning of section 17529.5(a)(2), even if the sender chose the domain name for the purpose of bypassing spam filters.” (Ibid., emphasis in original.)
The court also noted that the rule the plaintiff argued for—”using multiple domain names violates section 17529.5(a)(2) if those names are ‘random,’ ‘varied,’ ‘garbled,’ and ‘nonsensical’”—would be “unworkable” in practice. (Id. at pp. 347-348.) Determining whether a domain name is “nonsensical” would be subjective and inherently uncertain, which the court noted would be “especially problematic given that a violation of section 17529.5(a)(2) constitutes a misdemeanor that is punishable by imprisonment in county jail for up to six months. [Citations].” (Id. at p. 348.)
In Hypertouch, Inc. v. ValueClick, Inc. (2011) 192 Cal.App.4th 805 (Hypertouch), the plaintiff claimed, among other things, that the “From” field in commercial emails sent out by third parties to drive traffic to the defendant’s websites violated Section 17529.5(a)(2) by failing to accurately reflect the identity of the sender. (Id. at pp. 815-816.) The court held that CAN-SPAM’s preemption provision “applies to any state law that prohibits material falsity or material deception in a commercial e-mail regardless of whether such laws require the plaintiff to prove and plead each and every element of common law fraud.” (Id. at p. 833.) Summarizing case law, the court stated that state law claims based on no more than immaterial or non-deceptive inaccuracies or omissions in commercial email are preempted. (Id. at pp. 831-833.)
Balsam v. Trancos, Inc. (2012) 203 Cal.App.4th 1083 (Balsam) addressed a situation in which the spammer’s domain names, like those in Gordon and Kleffman, did not represent the spammer. However, unlike those cases, the domain names could not be readily traced back to Trancos, the owner of the names and source of the emails. (Id. at p. 1096.) The court stated that, unlike Vonage, “the salient motivation for the use of multiple, random domain names here was not to fool spam filters, but to prevent recipients of the emails from being able to identify Trancos as their true source.” (Ibid.) Thus, while “an e-mail with an accurate and traceable domain name makes no affirmative representation or statement of fact that is false, an e-mail with a made-up and untraceable domain name affirmatively and falsely represents the sender has no connection to Trancos.” (Id. at p. 1098, emphasis in original.) The court added that “a domain name is ‘traceable’ to the sender if the recipient of an e-mail could ascertain the sender’s identity and physical address through the use of a publicly available database.” (Ibid.) Without such a means of ascertaining the actual identity of the spammer, the court noted that the recipient would be left with no recourse to redress any harms caused by the spam. (Id. at p. 1099.) Additionally, the court rejected the argument that CAN-SPAM preempted application of California’s anti-spam law in this case, noting that Hypertouch held that falsity and deception under the preemption provision was not necessarily coextensive with the elements of common law fraud—namely, an intentional misrepresentation that induces reasonable reliance and causes actual damages. Thus, the application of Section 17529.5(a)(2) to the defendant was not preempted, even though the plaintiff did not suffer actual harm as a result of the spam. The court stated that “Trancos’s deliberate use of randomly chosen, untraceable domain names on the ‘From’ line of the subject e-mails for the stated purpose of concealing its role in sending them does involve deception as to a material matter—the sender’s identity—as well as an element of wrongful conduct.” (Id. at p. 1103, emphasis added.)
Finally, Rosolowski v. Guthy-Renker LLC (2014) 230 Cal.App.4th 1403 addressed a situation in which the identity of the spammer could not be ascertained through the use of a publicly available database, but the body of the emails provided information that enabled recipients to identify the spammer. Examining the precedents described above, the court concluded that “a header line does not misrepresent the identity of the sender merely because it does not identify the official name of the entity which sent the e-mail, or merely because it does not identify an entity whose domain name is traceable via a database such as WHOIS, provided the sender’s identity is readily ascertainable from the body of the e-mail, as was the case here.” (Id. at p. 1416, emphasis in original.) In dicta, the court reaffirmed that CAN-SPAM “preempts claims under section 17529.5, unless header or subject lines are materially false or misleading.” (Id. at p. 1408.)
Collectively, these cases shed light on the scope of CAN-SPAM’s preemption clause. In order to establish nationwide uniformity for commercial advertisements in emails, Congress intended CAN-SPAM to broadly preempt state regulation of commercial e-mail with a narrow exception: laws that “target fraud or deception” (Gordon, supra, 575 F.3d at p. 1062, emphasis in original)—terms that courts have stated generally refer to traditionally tortious or wrongful conduct. Thus, states may only regulate spam to the extent that it is “false or deceptive” with regard to a material matter. While some of these cases were construing California law, they were doing so in the shadow of the potential preemptive effect of CAN-SPAM. (See e.g., Kleffman, supra, 49 Cal.4th at p. 347; see Beyond Sys. v. Kraft Foods, Inc. (4th Cir. 2015) 777 F.3d 712, 717 [stating California’s anti-spam law is not preempted because the California Supreme Court, in Klefferman, “limited the application of California’s anti-spam law to deceptive e-mails”].)
Under these cases, the mere fact that a spammer uses multiple domain names is not inherently or materially false or deceptive, unless the domain name cannot be traced to the spammer. Thus, a statute that regulates such a practice may be preempted if it applies to the use of domain names are traceable. Indeed, if the statute effectively required the sender’s actual name to be in the “From” line, it would be “clearly subject to preemption.” (Gordon, supra, 575 F.3d at p. 1064; see Kleffman, supra, 49 Cal.4th at p. 347.) Additionally, these cases establish that the use of “fanciful” or “nonsensical domain” names for the purpose of bypassing spam filters is not inherently deceptive insofar as the sender’s identity can be ascertained, so that an aggrieved recipient has recourse against the sender. Thus, a state statute that prohibits the use of tactics to bypass spam filters may likewise be preempted because such tactics, although misleading in a sense, are not materially false or deceptive for purposes of the state’s authority to regulate spam.
Ultimately, “any understanding of the scope of a pre-emption statute must rest primarily on a fair understanding of congressional purpose.” (Gordon, supra, 575 F.3d at p. 1060.) In that regard, Congress, in enacting CAN-SPAM, noted that states had sought to regulate commercial e-mails, but it found that the resulting patchwork of liability standards had proven ineffective:
Many States have enacted legislation intended to regulate or reduce unsolicited commercial electronic mail, but these statutes impose different standards and requirements. As a result, they do not appear to have been successful in addressing the problems associated with unsolicited commercial electronic mail, in part because, since an electronic mail address does not specify a geographic location, it can be extremely difficult for law-abiding businesses to know with which of these disparate statutes they are required to comply.
The Ninth Circuit has also stated that the Congress intended to establish a uniform “national standard” to regulate spam “in part because, since an electronic mail address does not specify a geographic location, it can be extremely difficult for law-abiding businesses to know with which of these disparate statutes they are required to comply.” (Gordon, supra, 575 F.3d at p.1063.) “Moreover, a single e-mail could instantaneously implicate the laws of multiple jurisdictions as it journeys through cyberspace, traveling over various facilities before reaching its intended recipient, whose location is often unknown. Therefore, ‘one state’s Internet laws may impose compliance costs on businesses throughout the country.’ [Citing Omega, supra, 469 F.3d at p. 356.]” (Ibid.) The court continued:
It would be logically incongruous to conclude that Congress endeavored to erect a uniform standard but simultaneously left states and local lawmakers free to manipulate that standard to create more burdensome regulation. We are compelled to adopt a reading of the preemption clause that conforms with the statute’s structure as a whole and the stated legislative purpose. [Citation.] The CAN-SPAM Act established a national standard, but left the individual states free to extend traditional tort theories such as claims arising from fraud or deception to commercial e-mail communication. To find otherwise would create “an exception to preemption [that] swallow[s] the rule and undermine[s] the regulatory balance that Congress established,” [citing Omega, supra, 469 F.3d at p. 356], and which would once again subject legitimate businesses to inconsistent and possibly incompatible state regulations.
(Ibid.)
3. Expands California’s anti-spam law to parties that initiate commercial emails
Existing law provides that it is unlawful for any person or entity to advertise in a commercial email advertisement either sent from California or sent to a California electronic mail address. This bill would expand that provision as follows:
It is unlawful for any person or entity to initiate or advertise in a commercial e-mail email advertisement either sent from California or sent to a California electronic mail address under any of the following circumstances:
The bill would also amend the definition of “initiate” in Section 17529.1(i) as follows:
(i) ”Initiate” means to transmit a commercial email advertisement or cause to be transmitted a commercial e-mail email advertisement or assist in the transmission of a commercial e-mail email advertisement by providing electronic mail addresses where to which the advertisement may be sent, but sent. “Initiate” does not include the routine transmission of the advertisement through the network or system of a telecommunications utility or an electronic mail service provider through its network or system.
These changes would cause Section 17259.5’s restrictions to apply to the advertiser—defined as a person or entity that advertises through the use of commercial email advertisements (Bus. & Prof. Code Sec. 17529.1(a))—as well as an entity that transmits spam by providing email addresses to which the spam will be sent. The author states that the purpose of this change is to “hold[] spam networks and the actual senders liable for false and deceptive spamming.” While these entities may not be responsible for generating false and deceptive content, their facilitation of its dissemination arguably justifies this change.
4. Extends anti-spam restrictions the subject line and body of the email
California’s existing anti-spam law applies only to falsified, misrepresented, or forged header information in emails. This bill would expand this provision to additionally apply to information in the subject line or body of the spam email. In this regard, CAN-SPAM enables states to regulate “any portion of a commercial electronic mail message or information attached thereto,” as long as it is false or deceptive. (15 U.S.C. 7707(b)(1).) As discussed in Comment 2, however, California’s regulation of spam is preempted, except to the extent that it is materially false or deceptive—terms that connote traditionally wrongful conduct that is harmful to the public. Thus, even if California’s anti-spam law purported to regulate spam that is not false or deceptive, a court would be unlikely to uphold such an application of the statute. (See e.g., Kleffman, supra, 49 Cal.4th at p. 347.)
The fact that California cannot regulate spam unless it is materially false or deceptive likely forecloses any concerns regarding the restriction of free speech under the First Amendment. Spam, like other advertisements, is considered commercial speech, which does not receive full protection under the First Amendment. The test for determining the constitutionality of a restriction on commercial speech was set forth by the Supreme Court in Cent. Hudson Gas & Elec. Corp. v. Public Serv. Comm’n (1980) 447 U.S. 557, 561. That test has been described as follows:
(1) if the communication is neither misleading nor related to unlawful activity, then it merits First Amendment scrutiny as a threshold matter; in order for the restriction to withstand such scrutiny, (2) [t]he State must assert a substantial interest to be achieved by restrictions on commercial speech; (3) the restriction must directly advance the state interest involved; and (4) it must not be more extensive than is necessary to serve that interest.
World Wide Rush, LLC v. City of L.A. (9th Cir. 2010) 606 F.3d 676, 684 (quotations and citation omitted). “[T]he last two steps of the Central Hudson analysis basically involve a consideration of the fit between the legislature’s ends and the means chosen to accomplish those ends.” (Id., quotation and citation omitted).
This bill’s expansion of California’s anti-spam law to the subject line and body of spam does not alter the fact that California cannot regulate spam unless it is materially false or deceptive. Consequently, it is unlikely that a court would find that this expansion of California’s anti-spam is subject to scrutiny under the First Amendment, let alone violative thereof. (See Cent. Hudson Gas & Elec. Corp. v. Public Serv. Comm’n, supra, 447 U.S. at p. 563 [stating “there can be no constitutional objection to the suppression of commercial messages that do not accurately inform the public about lawful activity. The government may ban forms of communication more likely to deceive the public than to inform it”].)
5. Provides that truthful content does not cure false content
This bill would provide that truthful content in or accompanying an email advertisement, including, but not limited to, identifying the initiator or sender in the body of an email advertisement, does not cure falsified, misrepresented, or forged information in another part of an email advertisement.
In tandem with the bill’s expansion of existing restrictions on false, misrepresented, or forged email headers to the subject line and body of the email, this provision would effectively provide that if one of those aspects, considered on its own, was false, misrepresented, or forged, the veracity of the remainder of the email cannot cure that defect. Consequently, this provision would restrict a court from engaging in a holistic assessment of the overall character of the email in determining whether it is materially false or deceptive. Indeed, an apparently false subject line in an email could become clear when read in the context of its body.
Additionally, this provision could arguably be used to assert that a tactic to bypass a spam filter causes an otherwise truthful email to be false within the meaning of Section 17529.5, which could have implications under the First Amendment, as well as the preemption standard discussed in Comment 2. Indeed, parties in opposition to this bill have asserted that this provision is intended to overrule Rosolowski, which held: “a header line does not misrepresent the identity of the sender merely because it does not identify the official name of the entity which sent the e-mail, or merely because it does not identify an entity whose domain name is traceable via a database such as WHOIS, provided the sender’s identity is readily ascertainable from the body of the e-mail, as was the case here.” (Rosolowski, supra, 230 Cal.App.4th at p. 1416, emphasis in original.)
In response, the author writes:
Rosolowski v. Guthy-Renker LLC, 203 Cal. App. 4th 1403 (2d Dist. 2014), involved a factual scenario where there was no falsehood in the From Name. The court held: “[A] header line . . . does not misrepresent the identity of the sender [], provided the sender’s identity is readily ascertainable from the body of the e-mail . . . .” Id. at 1407. Spammers have argued that Rosolowski means that any text, including falsehood in the From Name is permissible, as long as the body of the email accurately identifies the sender. Under that broad reading, spammers have argued that the From Name “Alert – Predator in Your Area” is be permissible, even though it’s false, if the sender is identified in the body of the spam. Spammers use false From Names to entice people to open the spams. For example, in Fink v. ClickSyndicate.com LLC, no. CGC-16-555317 (Super. Ct. Cal. Cty of San Francisco), spammers argued that the From Name “Heather” is lawful, even though no one named Heather sent the spam, because the body of the spam identified the sender. Here, the recipient opened a spam from “Heather” only to find a pornographic image. While the courts have not yet ruled on these Rosolowski defenses, Rosolowski opens the door to legitimizing the false information in the From Names. False content in a spam should be actionable, even if there are truthful statements elsewhere. AB 2546 clarifies the confusion raised by Rosolowski.
However, Rosolowski held that a domain name not associated with the spammer is not deceptive, as long as it is traceable to the spammer. (Id. at pp. 1416; see also id. at p. 1414 [“the mere use of multiple domain names did not ‘in and of itself’ violate subdivision (a)(2)], quoting Klefferman, supra, 49 Cal.4th at p. 345, emphasis added.) Nothing in the ruling implies that a traceable domain name cures other falsehoods or misrepresentations in the email.
If the Committee feels that a court should not be restricted from engaging in a holistic assessment of the overall character of the email in determining whether it is materially false or deceptive, the Committee may wish to consider amending the bill to omit this provision.
Amendment 1
On page 8, strike lines 32-36.
6. Allows a district attorney or city attorney to bring an action
Current law limits the parties that may bring an action for a violation of California’s spam law to the Attorney General, an electronic mail service provider, or the actual recipient of an unsolicited commercial e-mail advertisement. Those individuals may seek actual or liquidated damages in the amount of $1,000 for each unsolicited commercial email sent in violation of the section.
This bill would additionally allow a district attorney or city attorney to bring an action for violations, and would authorize those individuals, if they prevail, to recover reasonable attorney’s fees and costs. As those individuals could bring actions for enforcement when the recipient or service provider is unable or cannot afford to do so, these provisions would arguably further deter the sending of unlawful spam.
7. Eliminates the requirement that a plaintiff opt-out before suing the spammer, and
provides that a plaintiff’s failure to opt out may not be used as an affirmative defense
The widespread contempt for spam and the rise of anti-spam laws has “fed a cottage industry dedicated to profiting from statutory damages codified in the CAN-SPAM Act of 2003.” (Death of the Spam Wrangler: CAN-SPAM Private Plaintiffs Required to Show Actual Harm (2010) 6 Wash. J.L. Tech. & Arts 155, 156.) Indeed, the plaintiff in Gordon was described as an “anti-spam” enthusiast and “professional plaintiff” whose sole source of income was monetary settlements from serial litigation: “His technique was to configure several Internet domains and e-mail inboxes under his control to not only passively accept spam but also to actively seek it. Once spam messages began arriving, Gordon would sue the senders or relaying providers.” (Id. at p. 159.)
In this connection, the bill would provide that a recipient is not required to opt out of receiving the spam in order to bring a cause of action for a violation of section 17529.5. Thus, this bill would provide that people who dislike receiving spam need not first attempt to end the problem with a click of the button before going to court. Regarding this provision, the author writes:
For at least 11 years, the California Attorney General’s website has said “Never respond to unsolicited email” and “Don’t click on the link contained in [a] suspicious email.” (https://oag.ca.gov/consumers/general/spam10). Yahoo’s website says “Don’t reply to unknown senders” and “Never reply to email subscriptions asking to be removed.” (https://help.yahoo.com/kb/mail-for-desktop/stop-spam-yahoo-mail-sln3227.html). Hotmail’s website says “. . . don’t reply to spam (even to unsubscribe) . . .” (https://support.office.com/en-us/article/reduce-spam-from-your-inbox-in-outlook-com-3b504b06-843a-425b-9312-c4bc91f66d73). Opting out of spams subjects recipients to hackers, viruses, malware, and – ironically – more false and deceptive spams. In Phillips v. NetBlue Inc., 2006 U.S. Dist. LEXIS 92573 (N.D. Cal. Dec. 12, 2006) the defendant wanted to amend the answer to add a defense that plaintiff failed to mitigate damages because he didn’t opt out, and despite the policy of “liberal leave to amend,” the court denied the amendment as “futile.” Therefore, plaintiff does not have to opt out. This provision merely codifies that existing case law.
The bill would also prevent a defendant from asserting any defense relying on the assertion that the recipient did not opt out. This provision would deny defendant spammers the affirmative defense that the plaintiff’s reason for not opting out was to intentionally accumulate emails for the purpose of recovering more damages in a lawsuit against the spammer. Such plaintiffs were described by the Fourth Circuit Court of Appeal:
[…] Beyond Systems have histories of suing alleged spammers. To further its litigation strategy, Beyond Systems developed web pages with hidden e-mail addresses—that is, e-mail addresses embedded in the code that generates the webpages that are not visible to website visitors. The hidden e-mail addresses are discovered by “spam crawlers,” computer programs spammers use to look for e-mail addresses and subscribe them to e-mail lists. Because only spam crawlers can find these hidden e-mail accounts, Beyond Systems uses them as “spam traps.” As a result, spam-trap-based litigation has accounted for 90% of Beyond Systems’ income in recent years.
Unlike other internet service providers that routinely try to block e-mail accounts from spam, Beyond Systems does nothing to filter or block spam e-mail. Further, Beyond Systems has increased its storage capacity to archive large volumes of spam messages, retaining them specifically to provide grounds for litigation.
Beyond Sys. v. Kraft Foods, Inc. (4th Cir. 2015) 777 F.3d 712, 714. Based on those facts, the court upheld a district court decision that found that “Beyond Systems’ consent to—and indeed its solicitation of—the harm at issue in this case prohibits Beyond Systems from recovering under the Maryland and California anti-spam statutes.” (Id. at pp. 718-719.)
In opposition, Internet Business Coalition writes:
Sound public policy requires everyone to “mitigate damages” where reasonable for the benefit of society. It means you cannot “sit on your hands” and allow your injuries to pile up just to give you a bigger payout in a lawsuit. The federal CAN-SPAM Act requires advertisers to provide a simple means to allow consumers to unsubscribe from unwanted commercial emails. This provision would reward litigants for intentionally collecting email to sue over, something the 4th Circuit disapproved of in Beyond Systems v. Kraft, (4th Cir. 2015) 777 F.3d 712.
If the Committee agrees that a defendant spammer should be able to raise the affirmative defense that the plaintiff’s reason for not opting out was to intentionally accumulate emails for the purpose of recovering more damages in a lawsuit against the spammer, the Committee may wish to strike this provision from the bill. The Committee may also wish to clarify that a court may reduce the amount of damages awarded to the plaintiff if the plaintiff has deliberately failed to take reasonable steps to mitigate the harm of receiving spam. That amendment could be made as follows:
Amendment 2
(C) A recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of this section. A defendant shall not assert any defense relying on the assertion that the recipient did not opt out. The remedy provided in this subdivision is a penalty and is intended to provide a disincentive to engage in unlawful advertising. However, the court may reduce the amount of damages awarded to the plaintiff if the plaintiff has deliberately failed to take reasonable steps to mitigate the harm of receiving commercial email messages that violate this section.
8. Makes a reduction in liquidated damages more difficult to obtain
Existing law requires a court to reduce the liquidated damages recoverable for the defendant to a maximum of one hundred dollars ($100) for each email in violation or a maximum of one hundred thousand dollars ($100,000) per incident, if the court finds the defendant established and implemented practices and procedures reasonably designed to prevent unsolicited commercial email advertisements that are in violation of Section 17529.5. (Bus. & Prof. Code Sec. 17529.5(b)(2))
This bill would provide that a court may reduce liquidated damages, as specified, only upon a showing by the defendant that:
- the defendant has established and implemented, in good faith and with due care, practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of section 17529.5;
- the defendant has provided its personnel with training regarding the practices and procedures; and
- the defendant has assessed and has maintained records regarding the effectiveness of the implementation of the practices and procedures and has taken reasonable steps to address any compliance gaps identified in the assessment by adjusting the practices and procedures.
Support: Consumer Attorneys of California; Common Sense Kids Action; Privacy Rights Clearinghouse
Opposition: Association of California Life & Health Insurance Companies; Association of National Advertisers; California Bankers Association; California Grocers Association;
California Manufacturers & Technology Association; Data & Marketing Association; Email Sender & Provider Coalition; Email Experience Council; Internet Business Coalition; Internet Law Center; TechNet; Online Lenders Alliance
HISTORY
Source: Author
Related Pending Legislation: None Known
Prior Legislation:
AB 2950 (Huffman, 2008), would have allowed a district attorney or city attorney to bring an action for violation of California’s spam law and to recover reasonable attorney’s fees and costs. This bill was vetoed by Governor Schwarzenegger, who stated that the bill “appears to be unnecessary and may possibly invite excessive litigation for a nuisance that does not result in any damages or losses.”
SB 97 (Murray, Ch. 247, Stats. of 2005) established that a person who sends unsolicited commercial email advertising shall be subject to misdemeanor criminal penalties (a six month county jail sentence and/or a fine of up to $1,000) if the message or “header” of the e-mail contains false or misleading information.
SB 1457 (Murray, Ch. 571, Stats. 2004) modified SB 186 to conform to recently enacted federal law.
SB 186 (Murray, Ch. 487, Stats. 2003) banned the sending of spam in California, and created a private right of action that allowed the recipient or service provider to bring an action against violators for actual and liquidated damages.
Prior Vote:
Assembly Floor (Ayes 45, Noes 29)
Assembly Appropriations Committee (Ayes 11, Noes 4)
Assembly Privacy and Consumer Protection Committee (Ayes 8, Noes 2)
**************
SENATE COMMITTEE ON
BUSINESS, PROFESSIONS AND ECONOMIC DEVELOPMENT
Senator Jerry Hill, Chair
2017 - 2018 Regular
Bill No: AB 2546 Hearing Date: June 18, 2018
Author: | Chau | ||
Version: | May 29, 2018 | ||
Urgency: | No | Fiscal: | Yes |
Consultant: | Anissa Badea | ||
Subject: Commercial email advertisements.
SUMMARY:
Expands California’s anti-spam law to prohibit any person or entity from initiating, in addition to advertise in, a commercial email advertisement sent from California or to a California email address under specified circumstances. Expands the list of circumstances in current law in which initiating or advertising in a commercial email advertisement is prohibited. Permits additional entities to bring action under the anti-spam law, specifies that the court can issue injunctions for violating the law, and amends the requirements for the court to reduce liquidated damages.
Existing law:
- Defines terms related to the regulation of commercial email advertisements, including the following:
- “Commercial email advertisement” is any electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift order, or other disposition of any property, goods, services, or extension of credit. (Business and Professions Code (BPC) Section § 17529.1(c))
- “Initiate” means to transmit or cause to be transmitted a commercial email advertisement or assist in the transmission of a commercial email advertisement by providing electronic mail addresses where the advertisement may be sent. (BPC § 17529.1(i))
- Prohibits any person or entity from advertising in a commercial email advertisement either sent from California or sent to a California electronic mail address, if the email contains or is accompanied by: (BPC 17529.5(b))
- A third-party’s domain name without the permission of the third party.
- Falsified, misrepresented, or forged header information.
- A subject line that is reasonably likely to mislead a recipient about a material fact regarding the contents of the message.
- Permits the Attorney General, an electronic mail service provider, or a recipient of an unsolicited commercial email advertisement to bring action against a person or entity that violates the above provisions in order to recover actual damages and/or liquidated damages of one thousand dollars ($1,000) for each email in violation, up to one million dollars ($1,000,000) per incident. (BPC §§ 17529.5(b),(c))
- Specifies that the court shall reduce the liquidated damages recoverable for the defendant to a maximum of one hundred dollars ($100) for each email in violation or a maximum of one hundred thousand dollars ($100,000) per incident, if the court finds the defendant established and implemented practices and procedures reasonably designed to prevent unsolicited commercial email advertisements that are in violation of this section. (BPC §17529.5(b)(2))
This bill:
- Expands the definition of “commercial email advertisement” to include any electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, promotion, or other disposition of any property, goods, services, credit, stocks, bonds, sweepstakes, insurance, employment opportunities, extension of credit, or any other solicitation.
- Specifies that it is the intent of the Legislature that this section operates within the exceptions to the provisions permitted by the CAN-SPAM Act of 2003 (15 U.S.C. Sec. 7707(b)) and any other provision of federal law.
- Prohibits any person or entity from initiating, in addition to advertising in, a commercial email advertisement either sent from California or sent to a California electronic mail address under specified circumstances.
- Expands the list of existing circumstances in which a person or entity is prohibited from initiating or advertising in commercial email advertisements to include:
- Containing or being accompanied by a third-party’s email address without the permission of the third party.
- Containing or being accompanied by falsified, misrepresented, or forged information in the subject line or body.
- Portraying the party who initiated the email as multiple parties by transmitting email advertisements from multiple domain names for no legitimate business reason other than to bypass spam filters. Specifies that the defendant shall have the burden of proof to demonstrate legitimate business reasons for transmitting email advertisements from multiple domain names.
- Including in the “from” name of the email advertisement generic text that misrepresents who the email advertisement is from; generic text that a reasonable consumer would not associate with the advertiser; a fictitious business name that the advertiser uses exclusively or primarily as the “from” name in email advertisements but has no other connection to the advertiser’s business; or a name that purports to be from an individual who did not initiate or advertise in the email.
- Including text unrelated to the advertiser’s business that is intended to bypass spam filters in the body of the email advertisement or in the underlying source code.
- Including in the subject line “re:” or anything substantially similar that implies the email advertisement is being sent in response to a previous correspondence when no correspondence was made by the recipient.
- Accompanying falsified, misrepresented, or forged information with truthful content in another part of an email advertisement.
- Expands the parties that can bring action against a person or entity violating this section to include a district attorney or a city attorney.
- Clarifies that a recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of this section.
- Permits the court to issue an injunction against an entity for violating this section and expands the set of conditions a defendant must comply with for the court to reduce liquidated damages recoverable.
- Establishes that the provisions of this section are severable.
- Makes various technical and clarifying changes.
FISCAL EFFECT:
This bill is keyed fiscal by Legislative Counsel. According to the Assembly Committee on Appropriations analysis dated April 18, 2018, the costs to the Department of Justice would be $59,000 in 2018-17, $127,000 in 2019-20, and ongoing for increased litigation as a result of expanding the email anti-spam law.
COMMENTS:
- Purpose. The Author is the sponsor of this bill. According to the Author, “it is common for advertisers to send unsolicited commercial emails to consumers. Often they will contract with ‘spam networks’ to distribute emails to customers…Under existing law, advertisers are strictly liable for false and deceptive spam. However, the actual senders of the emails who may be initiating the unlawful spam unbeknownst to the advertiser are not liable for sending the unlawful spams.
This bill would strengthen California’s prohibitions on false and deceptive spam emails in a number of ways by: 1) Holding spam networks and the actual senders liable for false and deceptive spamming; 2) Applying the law to falsehoods/misrepresentations in the body of emails, not just the headers;
3) Establishing that truthful content in one part of a spam email does not cure falsity in another part; 4) Prohibiting spamming from multiple domain names for the sole purpose of bypassing spam filters; 5) Prohibiting “From” names that misrepresent who the spams are from; 6) Authorizing the Courts to impose injunctions to stop unlawful spamming; and 7) Allowing District Attorneys and City Attorneys to bring actions against unlawful spammers.”
- Background on the Regulation of Spam in California. In 2003, the California Legislature passed SB 186 (Murray, Chapter 487, Statutes of 2003 ), which replaced California’s existing anti-spam provisions with a general prohibition on initiating or advertising through an unsolicited commercial email advertisement from California or to a California email address. Before SB 186 could go into effect, the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM) was signed into law on December 16, 2003. The CAN-SPAM Act allowed for the sending of unsolicited commercial emails that followed specified requirements, including identifying the sender and allowing for the recipient to opt-out of receiving the mail. The CAN-SPAM Act also explicitly preempted the majority of SB 186 in Section 8 (b)(1), stating that “this Act supersedes any statute, regulation, or rule of a State or political subdivision of a State that expressly regulates the use of electronic mail to send commercial messages.” However, the Act carved out an exception “to the extent that any such statute, regulation, or rule prohibits falsity or deception in any portion of a commercial electronic mail message or information attached thereto.” In response, the California Legislature passed
SB 1457 (Murray, Chapter 571, Statutes of 2004) establishing a standalone subsection in the BPC to regulate false and deceptive commercial email advertisements. - Previous Related Legislation. AB 2950 (Huffman) of 2008, would have allowed a district attorney or city attorney bring an action for violation of California’s spam law and to recover reasonable attorney’s fees and costs. (Status: This bill was vetoed by Governor Schwarzenegger stating that this bill “appears to be unnecessary and may possibly invite excessive litigation for a nuisance that does not result in any damages or losses.”)
SB 97 (Murray, Chapter 247, Statutes of 2005) established that a person who sends unsolicited commercial email advertising shall be subject to misdemeanor criminal penalties (a six month county jail sentence and/or a fine of up to $1,000) if the message or “header” of the e-mail contains false or misleading information.
SB 1457 (Murray, Chapter 571, Statutes of 2004) modified the anti-spam provisions established under SB 186 (Murray, Chapter 487, Statutes of 2003) to conform to the federal CAN-SPAM Act of 2003.
SB 186 (Murray, Chapter 487, Statutes of 2003) completely banned unsolicited commercial email spam in California, and created a private right of action whereby a consumer or an Internet service provider could sue spammers and recover damages. This bill was preempted by the federal CAN-SPAM Act of 2003 within months of its passage.
- Arguments in Support. The Consumer Attorneys of California, in support, write that “it is common for advertisers to send unsolicited commercial emails to consumers. Often they will contract with ‘spam networks’ to distribute emails to consumers. Those ‘spam networks’ in turn contract with third parties who actually send out those emails. Often times, the senders will use methods designed circumvent spam filters or mislead consumers. AB 2546 is a step in the right direction towards consumer protection.”
Privacy Rights Clearinghouse, a nonprofit consumer education and advocacy organization, states that “spam now accounts for approximately two-thirds of all email…AB 2546 will help ensure that senders of false and deceptive emails are held liable for their conduct. The bill would strengthen California’s prohibition on false and deceptive spam emails by holding spam networks and the actual senders of emails liable for false and deceptive spam...Collectively, these changes would work to significantly reduce the volume of unlawful spam revived by California consumers and businesses”
According to Common Sense Kids Action, this bill “will ensure that the senders of false and deceptive spam emails are held liable for their unlawful conduct, provide more examples of what constitutes false and deceptive email content, and enable Courts to order injunctions against spammers.”
- Arguments in Opposition. The Internet Business Coalition (IBC), in opposition, writes that this bill “treats classes of commercial email as inherently deceptive –regardless of facts- and then makes legitimate businesses prove their innocence,” which is “legally unprecedented and wrong.” In regard to BPC 17529.5(4), IBC argues that “there is nothing inherently deceptive about using multiple domain names, and it’s a necessity for some businesses, which make this provision unprecedented…The CA Supreme Court already addressed this issue in Kleffman v. Vonage Holdings Corp. (2010) 49 Cal. 4th 334, finding that the use of multiple domain names to send commercial email did not constitute misrepresentation. The practical effect is that perfectly legitimate businesses can be hauled into a lawsuit and forced to defend themselves.” IBC further writes that “another flaw of AB 2546 is that many sections of the bill will be preempted by federal law. Sections of this bill are aimed at specific rulings the plaintiff lost and large numbers of potential lawsuits against legitimate businesses were eliminated…All of this bill is driven by the potential fees private lawyers can rack up…This bill is of, by, and for, plaintiff’s attorneys.”
The Data & Marketing Association, Association of National Advertisers, Email Sender & Provider Coalition, and Email Experience Council write that “the bill creates a new private right of action with potential penalties of up to $1 million/per incident that would be crippling to legitimate businesses. The bill unnecessarily creates provisions and liabilities already enforced by or preempted by federal law – The CAN-SPAM Act. The Federal Trade Commission (FTC) already actively enforces and has authority to shut down illegal spammers and has imposed millions of dollars in fines…Federal and California law already prohibit ‘unfair or deceptive acts or practices’ which includes sending false or misleading advertisements and unfairly taking advantage of consumers in ways that cause or is likely to cause harm. This bill would create confusion in the law and expose legitimate companies with undue litigation without providing any additional benefit to Californians.”
The Association of California Life & Health Insurance Companies, the Association of National Advertisers, the California Bankers Association, the California Grocers Association, the California Manufacturers & Technology Association, and TechNet, write in opposition, unless amended, stating that this bill “would impede communication between a business and its customer.” According to these organizations, this bill “would shift the focus from current spam laws and would regulate commercial emails that are not deceptive. For instance, the bill would practically ban the use of the word ‘free’ in commercial email subject lines.”
- Amendments May Address Some of the Opposition’s Concerns. The April 9, 2018 version of this bill added using the word “free” or any language substantially similar to “free,” if there are any conditions attached without the subject line clearly indicating that there are conditions attached, to the list of existing circumstances in which a person or entity is prohibited from initiating or advertising in commercial email advertisements. The Author amended the bill on May 29, 2018 to remove this provision which had been raised as a concern among opposition. Some other provisions were also changed and other technical amendments were made but were not expressed as problematic. The May 29, 2018 amendments to this bill therefore may address some of the current oppositions concerns, as previously mentioned.
NOTE:
Double-referral to Committee on Judiciary, second.
SUPPORT AND OPPOSITION:
Support:
Consumer Attorneys of California
Common Sense Kids Action
Privacy Rights Clearinghouse
Opposition:
Association of California Life & Health Insurance Companies (unless amended)
Association of National Advertisers (unless amended)
California Bankers Association (unless amended)
California Grocers Association (unless amended)
California Manufacturers & Technology Association (unless amended)
Data & Marketing Association
Email Senders & Provider Coalition
Email Experience Council
Internet Business Coalition
Internet Law Center
TechNet (unless amended)
Online Lenders Alliance
-- END --
ASSEMBLY THIRD READING
ATR Bill Id:AB 2546
Author:(Chau)
As Amended Ver:May 29, 2018
Majority vote
Committee | Votes | Ayes | Noes |
Privacy | 8-2 | Chau, Berman, Calderon, Irwin, Mullin, Obernolte, Reyes, Ting | Kiley, Baker |
Appropriations | 11-4 | Gonzalez Fletcher, Bloom, Bonta, Calderon, Carrillo, Chau, McCarty, Friedman, Nazarian, Obernolte, Reyes | Bigelow, Brough, Fong, Gallagher |
SUMMARY: Expands California's anti-spam law to provide that it is not only unlawful for any person or entity to "advertise in" a commercial email, but also unlawful for a person or entity "to initiate or advertise in" a commercial email advertisement either sent from California or to a California email address under certain circumstances. Expands the existing circumstances under which the anti-spam law is triggered and adds several new circumstances, as specified. At the same time, expands the list of individuals allowed to bring an action under the anti-spam law, amends the available remedies under this law to limit the circumstances under which liquidated damages could be reduced by the court, and allows the court to issue injunctions. Lastly, updates various codified findings and declarations related to the state's anti-spam law and includes a severability clause. Specifically, this bill:
- Amends California's anti-spam law to provide that it is unlawful for any person or entity to initiate, advertise in, or enable or assist a person or entity to initiate or advertise in, a commercial email advertisement either sent from California or sent to a California email address under specified circumstances.
- Expands the three existing circumstances listed under current law in which it is unlawful to send spam to also include circumstances where: (1) the email advertisement contains or is accompanied by a third-party's email address without the permission of the third party, except as specified; (2) the email advertisement contains or is accompanied by falsified, misrepresented, or forged information in the subject line or body; and (3) the email advertisement has a subject line that is likely to mislead, and not just where it has a subject line that a person knows would be likely mislead.
- Adds four new circumstances under which the anti-spam law is triggered, including, among other things, where:
- The "from" name of the email advertisement meets certain requirements, such as using generic text that misrepresents who the email advertisement is from or generic text that a reasonable consumer would not associate with the advertiser or purporting to be from an individual who did not initiate or advertise in the email.
- The subject line begins with "re:" or anything substantially similar, or the subject line otherwise states that the email advertisement is being sent in response to a request or previous correspondence from the recipient, when the recipient made no such request, for the purpose of inducing the recipient to view the email.
- Additionally allows a district attorney or a city attorney to bring an action under California's anti-spam law and allow them, if prevailing, to recover reasonable attorney's fees and costs.
- Provides that truthful content in or accompanying an email advertisement, including, but not limited to, identifying the initiator or sender in the body of an email advertisement, shall not cure falsified, misrepresented, or forged information in another part of an email advertisement.
- Provides that a recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of the anti-spam law and that a defendant shall not assert any defense relying on the assertion that the recipient did not opt out, subject to a specified remedy.
- Adds to the list of available remedies, authorization for courts to enter an order enjoining a violation of this law.
- Revises the circumstances under which the court must reduce liquidated damages to instead provide that the court may only do so only upon a finding that the defendant has complied with, and has satisfied the burden of proof by demonstrating specified requirements. These requirements, would include, among other things, that the defendant has:
- Established and implemented, in good faith and with due care, practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section; and
- Assessed and maintained records regarding the effectiveness of the implementation of the practices and procedures and taken reasonable steps to address any compliance gaps identified in the assessment by adjusting the practices and procedures.
- Codifies the intent of the Legislature that the section containing the above provisions, which prohibits falsity and deceptions in commercial email messages, shall operate within the exception to federal preemption to the full extent permitted by the CAN-SPAM Act of 2003 (17 United States Code Section 7707(b)) and any other provision of federal law. This bill would further include a severability clause in the section containing these provisions.
- Expands the definition of "commercial email advertisement," as specified, for these purposes and clarifies that "routine transmission" does not include the initiation, or the knowing participation in the initiation, of unsolicited email advertisements in violation of the anti-spam statute. Further provides that there shall not be a cause of action under this bill against "any party" (as opposed to "electronic mail service provider" under existing law) that is only involved in the routine transmission of the email advertisement over its computer network.
- Updates codified legislative findings and declarations and add that there is a need to regulate the advertisers who use spam because they may obtain an unfair advantage over their competitors who engage in legitimate and lawful advertising practices.
- Make other technical and clarifying changes.
EXISTING LAW:
- Provides that it is unlawful for any person or entity to advertise in a commercial email advertisement either sent from California or sent to a California email address if the email:
- Contains or is accompanied by a third-party's domain name without permission;
- Contains or is accompanied by falsified, misrepresented, or forged header information, as specified; or
- Has a subject line that a person knows would be likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message. (Business & Professions Code Section 17529.5(a).)
- Provides that there shall not be a cause of action under this section against an electronic mail service provider that is only involved in the routine transmission of the e-mail advertisement over its computer network. (Business & Professions Code Section 17529.5(b)(1)(D).)
- Specifically permits the following individuals to bring an action for violation of the above prohibition, and authorize these parties, if the prevailing plaintiff, to recover reasonable attorney's fees and costs:
- The attorney general;
- An electronic mail service provider; or
- A recipient of an unsolicited commercial email advertisement. (Business & Professions Code Sections 17529.5(b)(1)(A), (C).)
- Authorizes the recovery of actual damages, liquidated damages of $1,000 for each unsolicited commercial email up to $1,000,000, or both. (Business & Professions Code Section 17529.5(b)(1)(B).) Requires the court to reduce the liquidated damages otherwise recoverable, to a maximum of $100 for each unsolicited commercial email advertisement, or a maximum of $100,000 per incident, if the court finds that the defendant established and implemented, with due care, practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section. (Business & Professions Code Section 17529.5(b)(2.)
- Defines various terms for these purposes, including:
- "Commercial email advertisement" to mean electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition of any property, goods, services, or extension of credit; and
- "Routine transmission" to mean the transmission, routing, relaying, handling, or storing of an electronic mail message through an automatic technical process. Existing law further provides "routine transmission" shall not include the sending, or the knowing participation in the sending, of unsolicited commercial e-mail advertisements. (Business & Professions Code Section 17529.1.)
FISCAL EFFECT: According to the Assembly Appropriations Committee, costs to the Department of Justice of $59,000 in 2018-19 and $127,000 in 2019-20 and ongoing for increased litigation as a result of expanding the email anti-spam law.
COMMENTS:
- Purpose of this bill: This bill seeks to strengthen California's prohibitions on false and deceptive spam emails. This is an author-sponsored bill.
- Author's statement: According to the author: "It is common for advertisers to send unsolicited commercial emails to consumers. Often they will contract with "spam networks" to distribute emails to consumers. Those "spam networks" in turn contract with third parties who actually send out those emails. Often times, the senders will use methods designed to circumvent spam filters or mislead consumers. Among others, these methods include: sending emails from multiple domain names, altering the "From" lines to mislead the recipient about the identity of the sender, copying headers from legitimate businesses and placing them into the email, or simply providing untruthful content to mislead a consumer."
"Under existing law, advertisers are strictly liable for false and deceptive spam. However, the actual senders of the emails are not liable for sending the unlawful spams. AB 2546 would strengthen California's prohibitions on false and deceptive spam emails in a number of ways by: 1) holding spam networks and the actual senders liable for false and deceptive spamming; 2) applying the law to falsehoods/misrepresentations in the body of emails, not just the headers; 3) establishing that truthful content in one part of a spam email does not cure falsity in another part; 4) prohibiting spamming from multiple domain names for the sole purpose of bypassing spam filters; 5) prohibiting "From" names that misrepresent who the spams are from; 6) authorizing the Courts to impose injunctions to stop unlawful spamming; and 7) allowing District Attorneys and City Attorneys to bring actions against unlawful spammers."
- California anti-spam law under the federal CAN-SPAM exemption: In 2003, SB 186 (Murray) Chapter 487, Statutes of 2003 banned the sending of spam (unsolicited commercial email) in California, and created a private right of action that allowed the recipient or service provider to bring an action against violators for actual and liquidated damages. Before SB 186 could take effect, Congress enacted the CAN-SPAM Act of 2003 that allowed for the sending of spam as long as the sender was identified and the recipient was able to opt-out, as specified. CAN-SPAM's preemption clause further stated:
This Act supersedes any statute, regulation, or rule of a State or political subdivision of a State that expressly regulates the use of electronic mail to send commercial messages, except to the extent that any such statute, regulation, or rule prohibits falsity or deception in any portion of a commercial electronic mail message or information attached thereto. (Emphasis added.)
Thus, while most of SB 186 was preempted, the provisions that regulated falsity or deception in commercial emails were retained.
The following year, in response to the partial preemption of California's anti-spam law, Senator Murray authored SB 1457 (Chapter 571, Statutes of 2004), seeking to modify California's anti-spam law to conform to the federal CAN-SPAM exemption. SB 1457's Assembly Floor Analysis noted that the bill was "intended to merely provide clean-up language and ensure a private right of action that is not in conflict with federal law. Similarly, the Senate Floor Analysis noted that the bill sought to "create[] a 'stand-alone' code section for falsified e-mails, including penalties, to avoid confusion as to what parts of existing state law are preempted by federal law and what parts remain viable." That stand-alone section (and the main focus of this bill), Business and Professions Code Section 17529.5, sought to regulate false and deceptive email and specifically allowed the attorney general, email service provider, or recipient to bring an action for violation of the section and recover attorney's fees and costs (if they prevailed), in addition to: (1) actual damages; and/or (2) liquidated damages of $1,000 for each unsolicited commercial email advertisement transmitted in violation of this section (up to $1,000,000 per incident), which may be reduced by the court as specified. In 2005, Senator Murray also authored SB 97 (Chapter 247, Statutes of 2005) which made a violation of these provisions a misdemeanor.
In 2008, AB 2950 (Huffman), of 2008 sought to expand Section 17529.5 to allow a district attorney or city attorney to bring an action for violation, allow those parties to receive reasonable attorney's fees and costs, specify that venue is appropriate in any county in which the recipient of an email message resides or where appropriate under existing law, define header information, and prohibit the sending of a commercial email containing a third party's email address without their permission. Ultimately, Governor Schwarzenegger vetoed AB 2950 out of concern that it would invite excessive litigation for a nuisance that he believed did not result in damages, and in a state that has among the nation's toughest anti-spam laws.
This bill contains some of the same provisions that were in AB 2950, such as the provision allowing district or city attorneys to bring an action for a violation. In addition, this bill would both expand the list of circumstances that trigger a violation of the state's anti-spam law, and make clear that it is a violation not only to advertise, but also to initiate in, commercial email advertisements in violation of California's anti-spam law. To this end, this bill would provide further clarity as to what is meant by "commercial email advertisement." Specifically, "commercial email advertisements," would hereinafter include those email messages initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, "promotion," or other disposition of "credit, stocks, bonds, sweepstakes, insurance, employment opportunities, or any other solicitation" as well as email messages initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition any property goods, services, or extension of credit as currently identified under existing law.
- Prior legislation: AB 2950 (Huffman) of 2008, see Comment 3.
SB 97 (Murray) Chapter 247, Statutes of 2005, see Comment 3.
SB 1457 (Murray) Chapter 571, Statutes of 2004, see Comment 3.
SB 186 (Murray) Chapter 487, Statutes of 2003, see Comment 3.
Analysis Prepared by: Ronak Daylami / P. & C.P. / (916) 319-2200 FN: 0003432
ASSEMBLY THIRD READING
ATR Bill Id:AB 2546
Author:(Chau)
As Amended Ver:
Majority vote
Committee | Votes | Ayes | Noes |
Privacy | 8-2 | Chau, Berman, Calderon, Irwin, Mullin, Obernolte, Reyes, Ting | Kiley, Baker |
Appropriations | 11-4 | Gonzalez Fletcher, Bloom, Bonta, Calderon, Carrillo, Chau, McCarty, Friedman, Nazarian, Obernolte, Reyes | Bigelow, Brough, Fong, Gallagher |
SUMMARY: Expands California's anti-spam law to provide that it is not only unlawful for any person or entity to "advertise in" a commercial email, but also unlawful for a person or entity "to initiate, advertise in, or enable or assist a person or entity to initiate or advertise in," a commercial email advertisement either sent from California or to a California email address under certain circumstances. Expands the existing circumstances under which the anti-spam law is triggered and adds six new circumstances, as specified. At the same time, expands the list of individuals allowed to bring an action under the anti-spam law, amends the available remedies under this law to limit the circumstances under which liquidated damages could be reduced by the court, and allows the court to issue injunctions. Lastly, updates various codified findings and declarations related to the state's anti-spam law and includes a severability clause. Specifically, this bill:
- Amends California's anti-spam law to provide that it is unlawful for any person or entity to initiate, advertise in, or enable or assist a person or entity to initiate or advertise in, a commercial email advertisement either sent from California or sent to a California email address under specified circumstances.
- Expands the three existing circumstances listed under current law in which it is unlawful to send spam to also include circumstances where: (1) the email advertisement contains or is accompanied by a third-party's email address without the permission of the third party, except as specified; (2) the email advertisement contains or is accompanied by falsified, misrepresented, or forged information in the subject line or body; and (3) the email advertisement has a subject line that is likely to mislead, and not just where it has a subject line that a person knows would be likely mislead.
- Adds new circumstances under which the anti-spam law is triggered, including, among other things, where:
- The "from" name of the email advertisement meets certain requirements, such as using generic text that misrepresents who the email advertisement is from or generic text that a reasonable consumer would not associate with the advertiser.
- The subject line begins with "re:" or anything substantially similar, or the subject line otherwise states that the email advertisement is being sent in response to a request or previous correspondence from the recipient, when the recipient made no such request.
- The subject line contains the word "free" or any language substantially similar to "free" if there are conditions attached, as specified, unless the subject line clearly indicates that there are conditions attached. A mere asterisk or other symbol, referring to conditions in the body of the email, does not satisfy this requirement.
- Additionally allows the following individuals to bring an action under California's anti-spam law and allow them, if prevailing, to recover reasonable attorney's fees and costs:
- a district attorney or a city attorney; or
- a person whose name, username, email address, or domain name appear in the "from" name or sender's email address without permission from that person or entity.
- Provides that truthful content in or accompanying an email advertisement, including, but not limited to, identifying the sender in the body of an email advertisement, shall not cure false, misrepresented, or forged information in another part of an email advertisement.
- Provides that a recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of the anti-spam law and that a defendant shall not assert any defense relying on the assertion that the recipient did not opt out, subject to a specified remedy.
- Adds to the list of available remedies, authorization for courts to enter an order enjoining a violation of this law.
- Revises the circumstances under which the court must reduce liquidated damages to instead provide that the court may only do so only upon a finding that the defendant has complied with, and has satisfied the burden of proof by demonstrating specified requirements. These requirements, would include, among other things, that the defendant has established and implemented with due care practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section.
- Codifies the intent of the Legislature that the section containing the above provisions, which prohibits falsity and deceptions in commercial email messages, shall operate within the exception to federal preemption to the full extent permitted by the CAN-SPAM Act of 2003 (Title 15 United States Code Section 7707(b)) and any other provision of federal law. This bill would further include a severability clause in the section containing these provisions.
- Expands the definition of "commercial email advertisement," as specified, for these purposes.
- Updates codified legislative findings and declarations and add that there is a need to regulate the advertisers who use spam because they may obtain an unfair advantage over their competitors who engage in legitimate and lawful advertising practices.
- Make other technical and clarifying changes.
EXISTING LAW:
- Provides that it is unlawful for any person or entity to advertise in a commercial email advertisement either sent from California or sent to a California email address if the email:
- Contains or is accompanied by a third-party's domain name without permission;
- Contains or is accompanied by falsified, misrepresented, or forged header information, as specified; or
- Has a subject line that a person knows would be likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message. (Business and Professions Code Section (BPC) 17529.5(a).)
- Specifically permits the following individuals to bring an action for violation of the above prohibition, and authorize these parties, if the prevailing plaintiff, to recover reasonable attorney's fees and costs:
- The attorney general;
- An electronic mail service provider; or
- A recipient of an unsolicited commercial email advertisement. (BPC 17529.5(b)(1)(A), (C).)
- Authorizes the recovery of actual damages, liquidated damages of $1,000 for each unsolicited commercial email up to $1,000,000, or both. (BPC 17529.5(b)(1)(B).) Requires the court to reduce the liquidated damages otherwise recoverable, to a maximum of $100 for each unsolicited commercial email advertisement, or a maximum of $100,000 per incident, if the court finds that the defendant established and implemented, with due care, practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section. (BPC. 17529.5(b)(2.)
- Defines various terms for these purposes, including "commercial email advertisement" to mean electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition of any property, goods, services, or extension of credit. (BPC. 17529.1.)
FISCAL EFFECT: According to the Assembly Appropriations Committee, costs to the Department of Justice of $59,000 in 2018-19 and $127,000 in 2019-20 and ongoing for increased litigation as a result of expanding the email anti-spam law.
COMMENTS:
- Purpose of this bill: This bill seeks to strengthen California's prohibitions on false and deceptive spam emails, and to specifically stop a practice whereby advertisers are able to avoid violations of the anti-spam law by contracting with entities to distribute emails to consumers, who then contract with third parties that actually send the emails using methods which are designed to circumvent spam filters or mislead consumers. This is an author-sponsored bill.
- Author's statement: According to the author: "It is common for advertisers to send unsolicited commercial emails to consumers. Often they will contract with "spam networks" to distribute emails to consumers. Those "spam networks" in turn contract with third parties who actually send out those emails. Often times, the senders will use methods designed to circumvent spam filters or mislead consumers. Among others, these methods include: sending emails from multiple domain names, altering the "From" lines to mislead the recipient about the identity of the sender, copying headers from legitimate businesses and placing them into the email, or simply providing untruthful content to mislead a consumer."
"Under existing law, advertisers are strictly liable for false and deceptive spam. However, the actual senders of the emails are not liable for sending the unlawful spams. AB 2546 would strengthen California's prohibitions on false and deceptive spam emails in a number of ways by: 1) holding spam networks and the actual senders liable for false and deceptive spamming; 2) applying the law to falsehoods/misrepresentations in the body of emails, not just the headers; 3) establishing that truthful content in one part of a spam email does not cure falsity in another part; 4) prohibiting spamming from multiple domain names for the sole purpose of bypassing spam filters; 5) prohibiting "From" names that misrepresent who the spams are from; 6) authorizing the Courts to impose injunctions to stop unlawful spamming; and 7) allowing District Attorneys and City Attorneys to bring actions against unlawful spammers."
- California anti-spam law under the federal CAN-SPAM exemption: In 2003, SB 186 (Murray) Chapter 487, Statutes of 2003, banned the sending of spam (unsolicited commercial email) in California, and created a private right of action that allowed the recipient or service provider to bring an action against violators for actual and liquidated damages. Before SB 186 could take effect, Congress enacted the CAN-SPAM Act of 2003 that allowed for the sending of spam as long as the sender was identified and the recipient was able to opt-out, as specified. CAN-SPAM's preemption clause further stated:
This Act supersedes any statute, regulation, or rule of a State or political subdivision of a State that expressly regulates the use of electronic mail to send commercial messages, except to the extent that any such statute, regulation, or rule prohibits falsity or deception in any portion of a commercial electronic mail message or information attached thereto. (Emphasis added.)
Thus, while most of SB 186 was preempted, the provisions that regulated falsity or deception in commercial emails were retained.
The following year, in response to the partial preemption of California's anti-spam law, Senator Murray authored SB 1457, Chapter 571, Statutes of 2004, seeking to modify California's anti-spam law to conform to the federal CAN-SPAM exemption. SB 1457's Assembly Floor Analysis noted that the bill was "intended to merely provide clean-up language and ensure a private right of action that is not in conflict with federal law. Similarly, the Senate Floor Analysis noted that the bill sought to "create[] a 'stand-alone' code section for falsified e-mails, including penalties, to avoid confusion as to what parts of existing state law are preempted by federal law and what parts remain viable." That stand-alone section (and the main focus of this bill), Business and Professions Code Section 17529.5, sought to regulate false and deceptive email and specifically allowed the attorney general, email service provider, or recipient to bring an action for violation of the section and recover attorney's fees and costs (if they prevailed), in addition to: (1) actual damages; and/or (2) liquidated damages of $1,000 for each unsolicited commercial email advertisement transmitted in violation of this section (up to $1,000,000 per incident), which may be reduced by the court as specified. In 2005, Senator Murray also authored SB 97, Chapter 247, Statutes of 2005, which made a violation of these provisions a misdemeanor.
In 2008, AB 2950 (Huffman) sought to expand Section 17529.5 to allow a district attorney or city attorney to bring an action for violation, allow those parties to receive reasonable attorney's fees and costs, specify that venue is appropriate in any county in which the recipient of an email message resides or where appropriate under existing law, define header information, and prohibit the sending of a commercial email containing a third party's email address without their permission. Ultimately, Governor Schwarzenegger vetoed AB 2950 out of concern that it would invite excessive litigation for a nuisance that he believed did not result in damages, and in a state that has among the nation's toughest anti-spam laws.
This bill contains some of the same provisions that were in AB 2950, such as the provision allowing district or city attorneys to bring an action for a violation. In addition to expanding the list of individuals allowed to bring an action under the anti-spam law, generally speaking, this bill would both expand the list of circumstances that trigger a violation of the state's anti-spam law, and make clear that it is a violation not only to advertise, but to initiate or otherwise enable or assist another person to initiate or advertise commercial email advertisements in violation of California's anti-spam law. To this end, this bill would provide further clarity as to what is meant by "commercial email advertisement." Specifically, "commercial email advertisements," would hereinafter include those email messages initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, "promotion," or other disposition of "credit, stocks, bonds, sweepstakes, insurance, employment opportunities, or any other solicitation" as well as email messages initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition any property goods, services, or extension of credit as currently identified under existing law.
- Arguments in support: The Consumer Attorneys of California writes in support of this bill, that it will "strengthen California's prohibitions on false and deceptive spam emails by ensuring that the senders of false and deceptive spam emails are held liable for their unlawful conduct. […] It is common for advertisers to send unsolicited commercial emails to consumers. Often they will contract with 'spam networks' to distribute emails to consumers. Those 'spam networks' in turn contract with third parties who actually send out those emails. Often times, the senders will use methods designed to circumvent spam filters or mislead consumers. AB 2546 is a step in the right direction towards consumer protection."
The Privacy Right Clearinghouse writes in support:
Spam now accounts for approximately two-thirds of all email according to Cisco's 2017 Annual Cybersecurity Report. Spam is not only annoying and wastes time, but causes many other problems because it is easy and inexpensive to create, but difficult and costly to eliminate. If spam reaches a user's inbox, the recipient has to manually delete it. Spam can infect a user's computers with malware capable of damaging systems and stealing personal information. It also can consume network resources.
Under existing law, advertisers are liable for false and deceptive spam. However, the actual senders of the emails who may be initiating the unlawful spam may not be liable for sending the unlawful spams.
AB 2546 will help ensure that senders of false and deceptive emails are held liable for their conduct. The bill would strengthen California's prohibitions on false and deceptive spam emails by holding spam networks and the actual senders of email liable for false and deceptive spam. In addition, the bill would make technical changes to California's anti-spam law to prohibit certain deceptive practices. The bill would also authorize [c]ourts to impose injunctions to stop unlawful spamming and allow District Attorneys and City Attorneys to bring actions against unlawful spammers.
Collectively, these changes would work to significantly reduce the volume of unlawful spam revived by California consumers and businesses.
- Arguments in opposition: The Data & Marketing Association (DMA) and the Email Senders & Providers Coalition (ESPC) write a joint letter in opposition for the following reasons: (1) the bill is unnecessary because federal law already regulates commercial email messages; (2) federal law preempts this bill and state regulation except in narrow circumstances; (3) current law provides effective tools for effective enforcement by the Federal Trade Commission (FTC) and state attorneys general, of which the former has a long track record of curtailing unlawful emailing practices and imposing millions of dollars in civil penalties; and lastly, (4) federal and state laws and industry self-regulation already prohibit unfair and deceptive conduct associated with commercial email messages. More specifically, DMA and ESPC write:
Among other protections at law, the CAN-SPAM Act specifically prohibits sending commercial email messages that contain false or misleading header information and subject lines, in addition to prohibiting the use of automated means to register for multiple email accounts. AB 2546 purports to create new protections for consumers, but instead restates existing law by providing specific examples of practices that are already captured by CAN-SPAM.
[…] In addition to being unnecessary, much of AB 2546 is expressly preempted by federal law. When Congress enacted the CAN-SPAM Act, it did so for the express purpose of creating a national standard for the regulation of commercial email messages, noting the ineffectiveness of state legislation in addressing the problems associated with unsolicited commercial electronic mail.
To prevent confusion and to allow law-abiding businesses to operate under a single standard, Congress preempted state and local laws that regulated the "use of electronic mail to send commercial messages," except for those laws which prohibited "falsity or deception in any portion of a commercial electronic mail message or information attached thereto." Of the prohibitions in AB 2546 that are not covered by existing federal law, the remaining prohibitions are expressly preempted by the CAN-SPAM act because they do not involve the prohibition of false or deceptive commercial email messages and otherwise covered by existing consumer protection laws. […]
In addition to the CAN-SPAM Act's specific regulations, senders of commercial email messages are also subject to laws which generally prohibit engaging in unfair or deceptive trade practices. These laws have been enacted at the federal and state level. The Federal Trade Commission Act, Section 5 prohibits "unfair or deceptive acts or practices" that affect commerce, which includes sending false or misleading advertisements and unfairly taking advantage of consumers in way that causes or is likely to cause harm. Among the many topics the FTC has focused on when enforcing Section 5 is the use of the term "Free." FTC guidance requires the disclosure of all conditions associated with the "free" offer and prohibits merchants from "marking up" an associated product (e.g., in a "Buy 1, get 1 free" offer).
Like federal government, California also prohibits "unlawful, unfair or fraudulent business act[s] or practice[s] and unfair, deceptive, untrue or misleading advertising." These prohibitions on false or misleading conduct also apply to commercial email messages as well as conventional advertisements. These laws provide both consumers and law enforcement authorities in California with the authority to seek redress in the event that any harm results from unfair or deceptive commercial email messages. […] [Internal citations omitted throughout.]
- Prior legislation: AB 2950 (Huffman, 2008), see Comment 3.
SB 97 (Murray) Chapter 247, Statutes of 2005, see Comment 3.
SB 1457 (Murray) Chapter 571, Statutes of 2004, see Comment 3.
SB 186 (Murray) Chapter 487, Statutes of 2003, see Comment 3.
Analysis Prepared by: Ronak Daylami / P. & C.P. / (916) 319-2200 FN: 0002717
Date of Hearing: April 18, 2018
ASSEMBLY COMMITTEE ON APPROPRIATIONS
Lorena Gonzalez Fletcher, Chair
ABPCA Bill Id:AB 2546
Author:(Chau) – As Amended Ver:April 9, 2018
Policy Committee: | Privacy and Consumer Protection | Vote: | 8 - 2 |
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Urgency: No State Mandated Local Program: Yes Reimbursable: No
SUMMARY:
This bill expands California’s email anti-spam law to cover entities that initiate or enable email spam, but are not responsible for directly sending spam emails. In addition, this bill expands the entities allowed to bring an action against violators of California’s email anti-spam law to include district attorneys and city attorneys, in addition to the Attorney General, who is currently authorized to bring such an action.
FISCAL EFFECT:
Costs to the Department of Justice of $59,000 in 2018-19 and $127,000 in 2019-20 and ongoing for increased litigation as a result of expanding the email anti-spam law.
COMMENTS:
- Background. It is unlawful for a person or entity to advertise in a commercial email sent from California or to a California email address if the email: contains a third-party’s domain name without permission, contains false or misrepresented header information, or contains a misleading subject line. Under current law, the Attorney General, an electronic mail service provider, or a recipient of an unsolicited commercial email advertisement are each authorized to bring a civil action for a violation of the state’s email anti-spam law.
- Purpose. This bill seeks to strengthen California’s prohibitions on false and deceptive spam email, and to specifically stop a practice whereby advertisers are able to avoid violations of the anti-spam law by contracting with entities to distribute emails to consumers, who then contract with third parties that actually send the emails using methods which are designed to circumvent spam filters or mislead consumers. According to the author:
It is common for advertisers to send unsolicited commercial emails to consumers. Often they will contract with “spam networks” to distribute emails to consumers. Those “spam networks” in turn contract with third parties who actually send out those emails. Often times, the senders will use methods designed to circumvent spam filters or mislead consumers. Among others, these methods include: sending emails from multiple domain names, altering the “From” lines to mislead the recipient about the identity of the sender, copying headers from legitimate businesses and placing them into the email, or simply providing untruthful content to mislead a consumer.
Analysis Prepared by: Jessica Peters / APPR. / (916) 319-2081
Date of Hearing: April 3, 2018
ASSEMBLY COMMITTEE ON PRIVACY AND CONSUMER PROTECTION
Ed Chau, Chair
ABPCA Bill Id:AB 2546 (
Author:Chau) – As Amended Ver:March 21, 2018
SUBJECT: Commercial email advertisements
SUMMARY: This bill would expand California’s anti-spam law to provide that it is not only unlawful for any person or entity to “advertise in” a commercial email, but unlawful for a person or entity “to initiate, advertise in, or enable or assist a person or entity to initiate or advertise in,” a commercial email advertisement either sent from California or to a California email address under certain circumstances. This bill would expand the existing circumstances listed under current law to add six new circumstances, as specified. At the same time, the bill would expand the list of individuals allowed to bring an action under the anti-spam law, amend the available remedies under this law to limit the circumstances under which liquidated damages could be reduced by the court, but also allow the court to issue injunctions. Lastly, the bill would update various codified findings and declarations related to the state’s anti-spam law and would include a severability clause. Specifically, this bill would:
- Amend California’s anti-spam law to provide that it is unlawful for any person or entity to initiate, advertise in, or enable or assist a person or entity to initiate or advertise in, a commercial email advertisement either sent from California or sent to a California email address under specified circumstances. This bill would expand the existing circumstances listed under current law, and add new circumstances including, among other things:
- The “from” name of the email advertisement meets certain requirements.
- The subject line begins with “re:” or anything substantially similar, or the subject line otherwise states that the email advertisement is being sent in response to a request or previous correspondence from the recipient, when the recipient made no such request.
- The subject line contains the word “free” or any language substantially similar to “free” if there are conditions attached, as specified, unless the subject line clearly indicates that there are conditions attached. A mere asterisk or other symbol, referring to conditions in the body of the email, does not satisfy this requirement.
- Additionally allow the following individuals to bring an action under California’s anti-spam law and allow them, if prevailing, to recover reasonable attorney’s fees and costs:
- a district attorney or a city attorney; or
- a person whose name, username, email address, or domain name appear in the “from” name or sender’s email address without permission from that person or entity
- Provide that truthful content in or accompanying an email advertisement, including, but not limited to, identifying the sender in the body of an email advertisement, shall not cure false, misrepresented, or forged information in another part of an email advertisement.
- Provide that a recipient is not required to opt out of receiving the commercial email messages in order to bring a cause of action for a violation of the anti-spam law and that a defendant shall not assert any defense relying on the assertion that the recipient did not opt out, subject to a specified remedy.
- Add to the list of available remedies, authorization for courts to enter an order enjoining a violation of this law.
- Revise the circumstances under which the court must reduce liquidated damages to instead provide that the court may only do so only upon a finding that the defendant has complied with, and has satisfied the burden of proof by demonstrating specified requirements. These requirements, would include, among other things, that the defendant has established and implemented with due care practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section.
- Codify the intent of the Legislature that the section containing the above provisions, which prohibits falsity and deceptions in commercial email messages, shall operate within the exception to federal preemption to the full extent permitted by the CAN-SPAM Act of 2003 (17 U.S.C. Sec. 7707(b)) and any other provision of federal law. This bill would further include a severability clause in the section containing these provisions.
- Expand the definition of “commercial email advertisement,” as specified, for these purposes.
- Update codified legislative findings and declarations and add that there is a need to regulate the advertisers who use spam because they may obtain an unfair advantage over their competitors who engage in legitimate and lawful advertising practices.
- Make other technical and clarifying changes.
EXISTING LAW:
- Provides that it is unlawful for any person or entity to advertise in a commercial email advertisement either sent from California or sent to a California email address if the email:
- contains or is accompanied by a third-party’s domain name without permission;
- contains or is accompanied by falsified, misrepresented, or forged header information, as specified; or
- has a subject line that a person knows would be likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message. (Bus. & Prof. Code Sec. 17529.5(a).)
- Specifically permits the following individuals to bring an action for violation of the above prohibition, and authorize these parties, if the prevailing plaintiff, to recover reasonable attorney’s fees and costs:
- the attorney general;
- an electronic mail service provider; or
- a recipient of an unsolicited commercial email advertisement. (Bus. & Prof. Code Secs. 17529.5(b)(1)(A), (C).)
- Authorizes the recovery of actual damages, liquidated damages of $1,000 for each unsolicited commercial email up to $1,000,000, or both. (Bus. & Prof. Code Sec. 17529.5(b)(1)(B).) Requires the court to reduce the liquidated damages otherwise recoverable, to a maximum of $100 for each unsolicited commercial email advertisement, or a maximum of $100,000 per incident, if the court finds that the defendant established and implemented, with due care, practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section. (Bus. & Prof. Code Sec. 17529.5(b)(2.)
- Defines various terms for these purposes, including “commercial email advertisement” to mean electronic mail message initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition of any property, goods, services, or extension of credit. (Bus. & Prof. Code Sec. 17529.1.)
FISCAL EFFECT: Unknown
COMMENTS:
- Purpose of this bill: This bill seeks to strengthen California’s prohibitions on false and deceptive spam emails, and to specifically stop a practice whereby advertisers are able to avoid violations of the anti-spam law by contracting with entities to distribute emails to consumers, who then contract with third parties that actually send the emails using methods which are designed to circumvent spam filters or mislead consumers. This is an author-sponsored bill.
- Author’s statement: According to the author: “It is common for advertisers to send unsolicited commercial emails to consumers. Often they will contract with “spam networks” to distribute emails to consumers. Those “spam networks” in turn contract with third parties who actually send out those emails. Often times, the senders will use methods designed to circumvent spam filters or mislead consumers. Among others, these methods include: sending emails from multiple domain names, altering the “From” lines to mislead the recipient about the identity of the sender, copying headers from legitimate businesses and placing them into the email, or simply providing untruthful content to mislead a consumer.”
“Under existing law, advertisers are strictly liable for false and deceptive spam. However, the actual senders of the emails are not liable for sending the unlawful spams. AB 2546 would strengthen California’s prohibitions on false and deceptive spam emails in a number of ways by: 1) holding spam networks and the actual senders liable for false and deceptive spamming; 2) applying the law to falsehoods/misrepresentations in the body of emails, not just the headers; 3) establishing that truthful content in one part of a spam email does not cure falsity in another part; 4) prohibiting spamming from multiple domain names for the sole purpose of bypassing spam filters; 5) prohibiting “From” names that misrepresent who the spams are from; 6) authorizing the Courts to impose injunctions to stop unlawful spamming; and 7) allowing District Attorneys and City Attorneys to bring actions against unlawful spammers.”
- California anti-spam law under the federal CAN-SPAM exemption: In 2003, SB 186 (Murray, Ch. 487, Stats. 2003) banned the sending of spam (unsolicited commercial email) in California, and created a private right of action that allowed the recipient or service provider to bring an action against violators for actual and liquidated damages. Before SB 186 could take effect, Congress enacted the CAN-SPAM Act of 2003 that allowed for the sending of spam as long as the sender was identified and the recipient was able to opt-out, as specified. CAN-SPAM’s preemption clause further stated:
This Act supersedes any statute, regulation, or rule of a State or political subdivision of a State that expressly regulates the use of electronic mail to send commercial messages, except to the extent that any such statute, regulation, or rule prohibits falsity or deception in any portion of a commercial electronic mail message or information attached thereto. (Emphasis added.)
Thus, while most of SB 186 was preempted, the provisions that regulated falsity or deception in commercial emails were retained.
The following year, in response to the partial preemption of California’s anti-spam law, Senator Murray authored SB 1457 (Ch. 571, Stats. 2004), seeking to modify California’s anti-spam law to conform to the federal CAN-SPAM exemption. SB 1457’s Assembly Floor Analysis noted that the bill was “intended to merely provide clean-up language and ensure a private right of action that is not in conflict with federal law. Similarly, the Senate Floor Analysis noted that the bill sought to “create[] a ‘stand-alone’ code section for falsified e-mails, including penalties, to avoid confusion as to what parts of existing state law are preempted by federal law and what parts remain viable.” That stand-alone section (and the main focus of this bill), Business and Professions Code Section 17529.5, sought to regulate false and deceptive email and specifically allowed the attorney general, email service provider, or recipient to bring an action for violation of the section and recover attorney’s fees and costs (if they prevailed), in addition to: (1) actual damages; and/or (2) liquidated damages of $1,000 for each unsolicited commercial email advertisement transmitted in violation of this section (up to $1,000,000 per incident), which may be reduced by the court as specified. In 2005, Senator Murray also authored SB 97 (Ch. 247, Stats. 2005) which made a violation of these provisions a misdemeanor.
In 2008, AB 2950 (Huffman, 2008) sought to expand Section 17529.5 to allow a district attorney or city attorney to bring an action for violation, allow those parties to receive reasonable attorney’s fees and costs, specify that venue is appropriate in any county in which the recipient of an email message resides or where appropriate under existing law, define header information, and prohibit the sending of a commercial email containing a third party’s email address without their permission. Ultimately, Governor Schwarzenegger vetoed AB 2950 out of concern that it would invite excessive litigation for a nuisance that he believed did not result in damages, and in a state that has among the nation’s toughest anti-spam laws.
This bill contains some of the same provisions that were in AB 2950, such as the provision allowing district or city attorneys to bring an action for a violation. In addition to expanding the list of individuals allowed to bring an action under the anti-spam law, generally speaking, this bill would both expand the list of circumstances that trigger a violation of the state’s anti-spam law, and make clear that it is a violation not only to advertise, but to initiate or otherwise enable or assist another person to initiate or advertise commercial email advertisements in violation of California’s anti-spam law. To this end, this bill would provide further clarity as to what is meant by “commercial email advertisement.” Specifically, “commercial email advertisements,” would hereinafter include those email messages initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, “promotion,” or other disposition of “credit, stocks, bonds, sweepstakes, insurance, employment opportunities, or any other solicitation” as well as email messages initiated for the purpose of advertising or promoting the lease, sale, rental, gift offer, or other disposition any property goods, services, or extension of credit as currently identified under existing law.
- Bill expands the circumstances that trigger a violation of California’s anti-spam law: Currently, it is unlawful for any person or entity to advertise in a commercial email advertisement either sent from or to a California email address under three limited circumstances where the email advertisement:
- contains or is accompanied by a third-party’s domain name without the third party’s permission;
- contains or is accompanied by falsified, misrepresented, or forged header information (except for truthful information used by a third party who has been lawfully authorized by the advertiser to use that information); or
- has a subject line that the person knows would be likely to mislead a recipient, acting reasonably under the circumstances, about a material fact regarding the message’s contents or subject matter.
This bill would expand the list of triggering circumstances that would lead to a violation of the state’s anti-spam law in numerous ways: specifically, as it relates to the first item above, in circumstances where the email advertisement contains or is accompanied by a third-party’s email address without the permission of the third party. (See Comment 5 for more on this change.) To the second item above, the bill would add circumstances where the email advertisement contains or is accompanied by falsified, misrepresented, or forged information in the subject line or body. Lastly, to the third item above, the bill would expand the anti-spam law to apply where the email advertisement has a subject line that is likely to mislead, and not just where it has a subject line that a person knows would be likely mislead, thereby removing a potentially difficult element to prove.
Additionally, the bill would add six completely new triggering circumstances to cover situations where:
- The party who initiates the email portrays itself as multiple parties by transmitting email advertisements from multiple domain names for no legitimate business reason other than to bypass spam filters, as specified.
- The “from” name of the email advertisement is or does any of the following:
- generic text that misrepresents who the email advertisement is from.
- generic text that a reasonable consumer would not associate with the advertiser.
- a fictitious business name that the advertiser uses exclusively or primarily as the “from” name in email advertisements but has no other connection to the advertiser’s business; or
- purports to be from an individual but does not use the real name of the individual
- The email advertisement’s headers show that it was sent from or purportedly sent from a domain name that was proxy registered or falsely registered so that a person searching a publicly available database such as WHOIS cannot readily determine the true identity of the party who initiated the email.
- The body of the email advertisement or the underlying source code contains nonsensical text unrelated to the advertiser’s business that is intended to bypass spam filters.
- The subject line begins with “re:” or anything substantially similar, or the subject line otherwise states that the email advertisement is being sent in response to a request or previous correspondence from the recipient, when the recipient made no such request.
- Except as specified, the subject line contains the word “free” or any language substantially similar to “free” if there are conditions attached, such as a required purchase in order to obtain the “free” goods or services, unless the subject line clearly indicates that there are conditions attached. (See Comment 8 for more on this particular addition.)
Furthermore, the bill would expand the basis for a violation of the anti-spam law, such that it would not only be unlawful for any person or entity to personally advertise in a commercial email from or to a California email address under any of those above circumstances, but it would also be unlawful for a person to personally initiate, or otherwise enable or assist another person or entity to initiate or advertise in a commercial email advertisement, from or to a California email address, under those same circumstances.
As a matter of public policy, such proposed changes appear to create a framework that will substantially improve consumer protection and benefit law-abiding businesses in that it should both deter deceptive spam practices and also compensate consumers who have been targeted by impermissible advertising. Certainly, the proposed changes appear to be consistent with the bill’s stated intent to regulate the advertisers who use spam because they may obtain an unfair advantage over their competitors who engage in legitimate and lawful advertising practices, by enhancing the triggering events that could lead to a violation of the anti-spam law and ensuring that the law is sufficiently broad to capture not just those persons or entities advertising to Californians in violation of those triggering events, but also personally initiating or even enabling or assisting another person or entity to engage in such acts in violation of the law (similar to aiding or abetting a crime).
- Bill expands and clarifies prohibition on email advertising that contains or is accompanied by specified information of a third-party without their permission: Under existing law, it is unlawful for any person or entity to advertise in a commercial email advertisement either sent from California or sent to a California email address if the email address contains or is accompanied by a third-party’s domain name without the third party’s permission. As noted above, this bill would additionally apply that prohibition to emails that contain an email address without the third party’s permission. As email addresses must include a domain name, this addition provides a more specific example of the current prohibition as it relates to domain names and has the effect of requiring consent of a third party before including their email address in an email advertisement (provided that the new prohibition is not preempted by CAN-SPAM). As with the prohibition on including domain names, the new prohibition on email addresses would apply to the text included in the body of an email as well. In other words, an advertiser would arguably have to receive the consent of the holder of each included third party email address prior to including that address.
Notably, in 2008, AB 2950 (Huffman) contained a similar provision wherein the author also included language to ensure that the prohibition did not interfere with legitimate comparative advertising that referenced domain names or email addresses. That clarification in AB 2950 recognized that the domain names or email addresses of a competitor may be used for purposes of comparative advertising – a valid use that may not be false and deceptive. As such, the author has agreed to the following amendment to include a similar exception in this bill for such comparative advertising, but also adding “names” and “usernames” to the exception to reflect differences between AB 2950 and this bill:
Author’s amendment:
On page 7, line 18 after party, insert “provided that nothing in this section shall be construed to affect comparative advertising that references names, usernames, domain names, or email addresses.”
- Bill expands the parties that may bring an action for violation: Currently, California law limits the parties who may bring an action for a violation of California’s spam law to the attorney general, an email service provider, or the actual recipient of an unsolicited commercial email advertisement. Those individuals may seek actual or liquidated damages in the amount of $1,000 for each unsolicited commercial email sent in violation of the section. Liquidated damages are capped at $1 million and may be further reduced by the court, under certain circumstances under the law.
This bill would now allow a district attorney or city attorney, or a person whose name, username, email address, or domain name appear in the “from” name or sender’s email address without permission from that person or entity to bring an action for violations as well. Like recipients, email service providers, and the attorney general under existing law, such persons, if the prevailing plaintiff, would be permitted to recover reasonable attorney’s fees and costs.
Adding these two new categories of potential plaintiffs has foreseeable policy benefits. First, given that those district and city attorneys could bring actions for enforcement when the recipient or service provider is unable or cannot afford to do so, or where the attorney general is unable to bring enforcement actions for various other reasons, these provisions would arguably further deter the sending of false and deceptive spam. Second, under this bill, a party whose name has been used without their permission in this way presumably would stand to be discredited or harmed in the eyes of the consumer who receives this type of nuisance mail and now has an additional remedy under California law, where the risks associated with bringing claims appear to be reduced given that only the prevailing plaintiff can recover attorney’s fees and costs.
On this latter point, staff notes that already, under Section 3344 of the Civil Code, any person who knowingly uses another’s name, voice, signature, photograph, or likeness, in any manner, on or in products, merchandise, or goods, or for purposes of advertising or selling, or soliciting purchases of, products, merchandise, goods or services, without such person’s prior consent is liable for any damages sustained by the person or persons injured as a result thereof. In addition, under Section 3344, the person who violated the section shall be liable to the injured party or parties in an amount equal to the greater of $750 or the actual damages suffered by him or her as a result of the unauthorized use, and any profits from the unauthorized use that are attributable to the use and are not taken into account in computing the actual damages, as specified. Unlike this bill, punitive damages may also be awarded to the injured parties. However, in contrast to this bill, the prevailing party (and not just the prevailing plaintiff) in any action brought under Section 3344 are also entitled to attorney’s fees and costs. As such, there is arguably a risk associated with bringing such suits that does not exist under this bill.
In general, such changes appear be in line with the bill’s stated intent to regulate the advertisers who use spam because they may obtain an unfair advantage over their competitors who engage in legitimate and lawful advertising practices, by enabling better enforcement of the anti-spam law, as modified by this bill.
- Clarification on ability to “cure” false, misrepresented, forged information with truthful: This bill adds a new provision to the anti-spam law which provides that truthful content in or accompanying an email advertisement, including, but not limited to, identifying the sender in the body of an email advertisement, shall not cure false, misrepresented, or forged information in another part of an email advertisement. This is intended to address an issue raised by the author wherein a California court held that as long as the recipient can readily identify the sender in the body of the email, information in the header line does not necessarily misrepresent the identity of the sender merely because it does not identify the official name of the entity which sent the email, or merely because it does not identify an entity whose domain name is traceable from an online database. Also in that case, the plaintiffs alleged that the subject lines of the emails asserted the recipient was entitled to a “free” or “complimentary gift,” without mentioning the gift was contingent upon a purchase, but the court noted that the body of the emails made clear that free shipping or free gifts were contingent upon a purchase. (Rosolowski v. Guthy-Renker (2014) 230 Cal. App. 4th 1403, 1407.) Restated as a broader principle, the court essentially found that truthful content in one part of a spam can cure an unrelated falsity or defect in another part of a spam email. This bill rejects such a principle as a matter of public policy.
- Use of the term “free”: As mentioned above, under AB 2546, a violation of the anti-spam law could now occur where the subject line contains the word “free” or any language substantially similar to “free” if there are conditions attached, such as a required purchase in order to obtain the “free” goods or services, unless the subject line clearly indicates that there are conditions attached. That being said, the bill clarifies that a mere asterisk or other symbol, referring to conditions in the body of the email, does not satisfy the requirement set forth in this paragraph.
A coalition letter from the California Chamber of Commerce (CalChamber), Association of California Life & Health Insurance Companies, Association of National Advertisers,
California Bankers Association, California Grocers Association, California Manufacturers & Technology Association, California Retailers Association, CompTIA, and TechNet takes an oppose unless amended position on this bill, in part in relation to this provision. The coalition writes that the bill, “as currently in print, would impede communication between a business and its customers. There is already substantial regulation of spam email through the federal CAN-SPAM Act and through California’s prohibitions on unfair practices and false or misleading advertising. These laws prohibit the use of fraudulent or deceptive methods of sending emails and bar unfair trade practices that harm consumers. AB 2546, however, would shift the focus of current spam laws and would regulate commercial emails that are not deceptive. For instance, the bill would practically ban the use of the word “free” in commercial email subject lines.” The letter indicates a willingness, particularly on the part of CalChamber, to work with the author on amendments that identify any gaps in current law and possible solutions that would effectively address spam email.
That being said, the author disputes that AB 2546 impedes communications between a business and its consumers, noting that it “only regulate[s] unsolicited commercial email advertisements, which is defined to mean that the recipient never gave direct consent to the advertiser and there is no current or preexisting relationship between the recipient and the advertiser.” With regard to the other arguments raised, the author writes:
Second, there is some regulation of spam through the federal CAN-SPAM Act but recipients of unlawful spams have no standing to bring claims under the CAN-SPAM Act, even for undisputed violations. Only the Federal Trade Commission, Attorneys General, and ISPs can bring claims. [Furthermore, in relation to regulations of] “unfair practices and false or misleading advertising” [under] Bus. & Prof. Code Sections 17200 and 17500, recipients of unlawful spams cannot bring claims there either unless they can prove up actual damages. So, at a practical level, California consumers’ only remedy is Section 17529.5.
Third, AB 2546 does not “shift the focus of current spam law and regulate commercial emails that are not deceptive.” Section 17529.5 is limited on its face to falsity and deception, and nothing in AB 2546 attempts to regulate truthful spams. In particular, AB 2546 does not prohibit businesses from renewing contracts with free gifts and using the term “free.” The bill would merely require there to be some notation in the subject line that there are terms and conditions that apply to the free gift. A subject line that reads “free gift with renewal” would satisfy the requirements of AB 2546. The goal is not to prohibit the use of “free.” [The intent here] is to stop the use “free” when something really isn’t free. For example, a spam’s subject line may say “Take our survey and get a free $1,000 Visa gift card.” However, an individual who takes the survey may never receive the gift card because: a) the questions go on endlessly; b) you need a certain number of points to get the gift card, and you get one point for each question you answer, but the survey ends before you get enough points; or c) in addition to completing the survey (assuming it CAN be completed), you ALSO have to spend hundreds or thousands of dollars to sign up for credit cards, satellite television service, refinance your mortgage, etc.
In conclusion, Section 17529.5 and AB 2546 only target spams sent without direct consent or a preexisting relationship that also have false and deceptive content, for which there is no First Amendment protection. [Emphases in original.]
- Reduction of liquidated damages: Under current law, courts must reduce the liquidated damages recoverable by a plaintiff, as specified under statute, if the court finds that the defendant established and implemented, with due care, practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of the anti-spam law. This bill would instead provide that the court shall reduce the liquidated damages recoverable by a plaintiff, as specified under the same statute, “only upon a finding” that the defendant has complied with, and has satisfied the burden of proof by demonstrating that defendant has done all of the following:
- established and implemented with due care practices and procedures reasonably designed to effectively prevent unsolicited commercial email advertisements that are in violation of this section;
- consistently maintained and followed the practices and procedures;
- provided its personnel with training regarding the practices and procedures; and
- maintained records demonstrating compliance with the practices and procedures.
In other words, whereas courts previously had no discretion in whether to reduce the liquidated damages, courts are now prohibited from doing so unless these circumstances are met, and even then, it is not mandated by statute—instead it is left to the discretion of the court. Notably, this bill maintains the standard that currently leaves some flexibility for the courts to determine if due care was taken and practices and procedures reasonably designed to effectively prevent spam, but also specifically requires that the court find that the defendant has consistently maintained and followed those practices and procedures, trained its employees in them, and maintained records demonstrating compliance with them. As a matter of public policy, this appears to promote good due diligence and record keeping practices for when issues arise and would make it more likely that a defendant wanting to alleviate itself of this relief would adequately apply resources and trained personnel to those practices and procedures that would best avoid spam violations.
- Arguments in support: The Consumer Attorneys of California writes in support of this bill, that it will “strengthen California’s prohibitions on false and deceptive spam emails by ensuring that the senders of false and deceptive spam emails are held liable for their unlawful conduct. [ . . . ] It is common for advertisers to send unsolicited commercial emails to consumers. Often they will contract with ‘spam networks’ to distribute emails to consumers. Those ‘spam networks’ in turn contract with third parties who actually send out those emails. Often times, the senders will use methods designed to circumvent spam filters or mislead consumers. AB 2546 is a step in the right direction towards consumer protection.”
The Privacy Right Clearinghouse writes in support:
Spam now accounts for approximately two-thirds of all email according to Cisco’s 2017 Annual Cybersecurity Report. Spam is not only annoying and wastes time, but causes many other problems because it is easy and inexpensive to create, but difficult and costly to eliminate. If spam reaches a user’s inbox, the recipient has to manually delete it. Spam can infect a user’s computers with malware capable of damaging systems and stealing personal information. It also can consume network resources.
Under existing law, advertisers are liable for false and deceptive spam. However, the actual senders of the emails who may be initiating the unlawful spam may not be liable for sending the unlawful spams.
AB 2546 will help ensure that senders of false and deceptive emails are held liable for their conduct. The bill would strengthen California’s prohibitions on false and deceptive spam emails by holding spam networks and the actual senders of email liable for false and deceptive spam. In addition, the bill would make technical changes to California’s anti-spam law to prohibit certain deceptive practices. The bill would also authorize [c]ourts to impose injunctions to stop unlawful spamming and allow District Attorneys and City Attorneys to bring actions against unlawful spammers.
Collectively, these changes would work to significantly reduce the volume of unlawful spam revived by California consumers and businesses.
- Arguments in opposition: The Data & Marketing Association (DMA) and the Email Senders & Providers Coalition (ESPC) write a joint letter in opposition for the following reasons: (1) the bill is unnecessary because federal law already regulates commercial email messages; (2) federal law preempts this bill and state regulation except in narrow circumstances; (3) current law provides effective tools for effective enforcement by the Federal Trade Commission (FTC) and state attorneys general, of which the former has a long track record of curtailing unlawful emailing practices and imposing millions of dollars in civil penalties; and lastly, (4) federal and state laws and industry self-regulation already prohibit unfair and deceptive conduct associated with commercial email messages. More specifically, DMA and ESPC write:
Among other protections at law, the CAN-SPAM Act specifically prohibits sending commercial email messages that contain false or misleading header information and subject lines, in addition to prohibiting the use of automated means to register for multiple email accounts. AB 2546 purports to create new protections for consumers, but instead restates existing law by providing specific examples of practices that are already captured by CAN-SPAM.
[ . . . ] In addition to being unnecessary, much of AB 2546 is expressly preempted by federal law. When Congress enacted the CAN-SPAM Act, it did so for the express purpose of creating a national standard for the regulation of commercial email messages, noting the ineffectiveness of state legislation in addressing the problems associated with unsolicited commercial electronic mail.
To prevent confusion and to allow law-abiding businesses to operate under a single standard, Congress preempted state and local laws that regulated the “use of electronic mail to send commercial messages,” except for those laws which prohibited “falsity or deception in any portion of a commercial electronic mail message or information attached thereto.” Of the prohibitions in AB 2546 that are not covered by existing federal law, the remaining prohibitions are expressly preempted by the CAN-SPAM act because they do not involve the prohibition of false or deceptive commercial email messages and otherwise covered by existing consumer protection laws. [ . . . ]
In addition to the CAN-SPAM Act’s specific regulations, senders of commercial email messages are also subject to laws which generally prohibit engaging in unfair or deceptive trade practices. These laws have been enacted at the federal and state level. Section 5 of the Federal Trade Commission Act prohibits “unfair or deceptive acts or practices” that affect commerce, which includes sending false or misleading advertisements and unfairly taking advantage of consumers in way that causes or is likely to cause harm. Among the many topics the FTC has focused on when enforcing Section 5 is the use of the term “Free.” FTC guidance requires the disclosure of all conditions associated with the “free” offer and prohibits merchants from “marking up” an associated product (e.g., in a “Buy 1, get 1 free” offer).
Like federal government, California also prohibits “unlawful, unfair or fraudulent business act[s] or practice[s] and unfair, deceptive, untrue or misleading advertising.” These prohibitions on false or misleading conduct also apply to commercial email messages as well as conventional advertisements. These laws provide both consumers and law enforcement authorities in California with the authority to seek redress in the event that any harm results from unfair or deceptive commercial email messages. [ . . . ] [Internal citations omitted throughout.]
In response to preemption concerns, the author writes that the bill is not preempted by the federal CAN-SPAM Act because it is expressly limited to false and deceptive spams as permitted under that federal law. See 15 U.S.C. Sec. 7707(b). Indeed, the author contends that there is ample case law on point supporting this fact. Nonetheless, while he believes AB 2546 will not preempted because it, like the current statute, is limited to falsity and deception, he has also provided a severability clause in his bill in the event any single part of the bill is preempted and held invalid, to ensure that the rest of the bill would be unaffected and upheld. Furthermore, the author responds that while some, but not all of the prohibitions of the anti-spam law and AB 2546 may be duplicative of the federal CAN-SPAM Act, California recipients of spam have no standing to sue for violations of the CAN-SPAM Act. See 15 U.S.C. Sec. 7706. Therefore, as a practical matter, California law provides the only remedies available to California recipients of false and deceptive spams. Additionally, while state attorneys general may bring cases under this law in lieu of recipients, the California’s has not done so in some time, which is why this bill seeks to expand the enforcement mechanism of this bill to include district and city attorneys as well.
- Prior legislation: AB 2950 (Huffman, 2008) See Comments 3 and 5.
SB 97 (Ch. 247, Stats. 2005) See Comment 3.
SB 1457 (Ch. 571, Stats. 2004) See Comment 3.
SB 186 (Murray, Ch. 487, Stats. 2003) See Comment 3.
REGISTERED SUPPORT / OPPOSITION:
Support
Common Sense Kids Action
Consumer Attorneys of California
Privacy Rights Clearinghouse
Opposition
Association of California Life & Health Insurance Companies
Association of National Advertisers
California Bankers Association
California Chamber of Commerce
California Grocers Association
California Manufacturers & Technology Association
California Retailers Association
CompTIA
Data & Marketing Association
Email Senders & Providers Coalition
TechNet
Analysis Prepared by: Ronak Daylami / P. & C.P. / (916) 319-2200
Discussed in Hearing
Senate Floor
Senate Standing Committee on Appropriations
Senate Standing Committee on Business, Professions and Economic Development
Assembly Floor
Assembly Standing Committee on Appropriations
Assembly Standing Committee on Privacy and Consumer Protection
Bill Author
Bill Co-Author(s):