Assembly Standing Committee on Privacy and Consumer Protection
- Rebecca Bauer-Kahan
Legislator
Good morning and welcome to the Assembly's first outcome review hearing. Are we first? Well, that's such an honor. Thank you, Assembly Member Irwin. And it's really an honor to be chairing this outcome review. And I want to start by thanking Speaker Rivas for spearheading this effort.
- Rebecca Bauer-Kahan
Legislator
It is the first of its kind oversight initiative that aims to empower Assembly Members to assess and improve outcomes of laws we've enacted. And as Members who are really, I think, were you the first of the 12 year class or close second?
- Rebecca Bauer-Kahan
Legislator
Second. So we are starting to see the payoff of the 12 year term limits because it allows us both to enact these laws, but also to see the outcome of them. So really this is part of Speaker Rivas's commitment to oversight and accountability and I think an important part of what we as legislators need to be doing.
- Rebecca Bauer-Kahan
Legislator
So I want to thank everybody who's here, all of our panelists, for taking time out of their day to come and testify, as well as of course, to our Committee staff, to the Rules Committee, the sergeants that are here early, and other capital support staff for making this hearing possible.
- Rebecca Bauer-Kahan
Legislator
Finally, of course, the outcomes review hearing wouldn't be possible without the tireless investment of Assembly Member Irwin, who has really made nonprofit oversight a part of her legacy here in the Legislature, and of course, her staff, who they always empower everything we do.
- Rebecca Bauer-Kahan
Legislator
I know this is really, we will look at this, but it is a small piece of what you've done to make sure that nonprofits succeed here in California, Assembly Member Irwin.
- Rebecca Bauer-Kahan
Legislator
So the goal here is to promote government accountability and transparency and to ensure that the laws that are passed in this building are tailored and refined to benefit Californians, and then they actually do benefit Californians.
- Rebecca Bauer-Kahan
Legislator
Recommendations made at this review should guide us as lawmakers to improve the implementation of enacted laws, hopefully leading to stronger, more comprehensive legislation. Today we're focused on AB 488, which was authored by Assembly Member Irwin in 2021 and is one of 14 laws chosen to review in this first year of the outcomes review process.
- Rebecca Bauer-Kahan
Legislator
The Attorney General adopted regulations on AB 488 in March of 2024, making this review timed perfectly to assess how the rollout of the AG's regulations impacted charitable organizations and the fundraising platforms that solicit on their behalf.
- Rebecca Bauer-Kahan
Legislator
I really, I'm not going to say much more because I'm going to turn it over to Assembly Member Irwin to talk about AB 488 herself. She will begin the hearing and then we will hear from panelists to discuss the struggles and strengths of AB 488 implementation.
- Rebecca Bauer-Kahan
Legislator
We will hear from Bernard Gerard, who is here in person from the Attorney General's Office, Geoff Green, the Chief Executive Officer of the Association of California Nonprofits, and then Nick Aldridge of PayPal Giving Fund and Emily Barson of GoFundMe.
- Rebecca Bauer-Kahan
Legislator
If any members want to join us, we will have member discussion after we hear from both Assembly Member Irwin and all of our panelists. So I will turn it over to you, Assembly Member Irwin.
- Jacqui Irwin
Legislator
Thank you very much, Chair and good morning everybody. I would first, just as Chair Bauer-Kahan did, thank the speaker for envisioning this outcomes review process and selecting one of my bills to help pilot this new form of oversight in the Assembly.
- Jacqui Irwin
Legislator
I would also like to thank the Chair and the Privacy Committee staff for putting together this hearing and for the incredible background paper. With this being my final year in the Assembly, I had the honor to enact a significant amount of legislation. Currently my count is at 113 laws.
- Jacqui Irwin
Legislator
It is no easy job as a legislator trying to keep track of what you did last session. It is even harder to do it for laws that have been passed over the course of 11 years.
- Jacqui Irwin
Legislator
Something I do keep those 113 laws front of mind for my staff is that we have a chart hanging on my office wall. It has every one of those 113 laws organized by session.
- Jacqui Irwin
Legislator
Each one is color coded green for fully implemented, yellow if we are monitoring its progress, and red for if its implementation has stalled or failed. That chart has helped my staff and I follow up each session, making effort to turn any yellows or reds into a sea of green.
- Jacqui Irwin
Legislator
That brings us back to why we are here today. AB 488 from 2021 is on that chart and it is currently yellow, meaning we are still monitoring its progress despite it being passed by this Committee and the entire Legislature nearly five years ago.
- Jacqui Irwin
Legislator
Chair Bauer-Kahan has asked me to present to this Committee an overview of AB 488 to help all of us get up to speed and hopefully let our panelists dive right into their experiences implementing the law. AB 488 was the result of multiple attempts over a number of years by myself and a large group of stakeholders to modernize California's charitable solicitation laws.
- Jacqui Irwin
Legislator
While the Attorney General has long held that the responsibility to oversee charitable solicitation at the time, California law mostly contemplated charities using the postal service or telephone calls as their main source of fundraising.
- Jacqui Irwin
Legislator
While the prevalence of fundraising online was not as dominant as it is back in 2018 as it is today, every stakeholder understood the growing trend toward doing everything online and that donating to charities wouldn't avoid that fate. That made the question of updating the law not do we need to, but how should we? Each group of stakeholders had a different goal in mind.
- Jacqui Irwin
Legislator
For the Attorney General and the Department of Justice, it was to ensure a level playing field for those seeking to fundraise for charities and that charities and donors were as protected online as they would be donating anywhere else.
- Jacqui Irwin
Legislator
For charities, it was regaining control of their own fundraising and reputation, something online donation websites had begun to put in the hands of others. And finally, for those online platforms, it was the rules of the road with outdated laws that did not address the capabilities or risk that the Internet presented.
- Jacqui Irwin
Legislator
The compliance landscape was both too casual and too constricting at the same time. What ended up being sent to the Governor and signed into law looked fairly similar to the way traditional charitable solicitation was regulated. The law created a new type of entity, a charitable fundraising platform that needed to register and report to the DOJ.
- Jacqui Irwin
Legislator
Similar to professional fundraisers, fundraising councils and commercial conventors. That was not the correct spelling there. This registration, pronunciation, this registration and reporting would provide the DOJ with the tools to provide accountability.
- Jacqui Irwin
Legislator
It also created a new type of designation for traditional charity, a platform charity, when their activity focused on partnering with a charitable fundraising platform to receive tax deductible donations. The law outlined the conduct expected of the charitable fundraising platforms and platform charities setting out guardrails to protect recipients, charities, and donors.
- Jacqui Irwin
Legislator
This included a provision defining good standing for charities, preventing charitable fundraising platforms from soliciting to, for recipient charities who were not authorized to solicit donation. Something new was also introduced by AB 488, sanctioning online solicitation for a charity without their consent.
- Jacqui Irwin
Legislator
The ability and interests of charitable fundraising platforms to fundraise, not just for charities who signed up but for all registered charities, had been a point of sensitivity among stakeholders.
- Jacqui Irwin
Legislator
To address this concern, protections were negotiated into law that allowed charitable fundraising platforms to do limited forms of solicitation without getting prior consent from the charity, while safeguarding the rights of charities to collect donations from platforms without removing their ability to assert control over who fundraised on their behalf.
- Jacqui Irwin
Legislator
As with many multi year efforts with large stakeholder groups, some issues remain difficult to resolve in the Legislature. These mostly centered on specific timelines for various activities, while each stakeholder's unique characteristics inhibited broad consensus. These issues eventually ended up being placed into a section set to be explored and decided by the Attorney General through regulation.
- Jacqui Irwin
Legislator
I think that it's a fair oversight, a fair overview of the statute, and I think we are far more interested in hearing from our, we're all far more interested in hearing from our panelists today.
- Jacqui Irwin
Legislator
I'm looking forward to hearing from each of you about the work you have done to implement AB 488, the successes and the challenges you have faced serving California's charitable fundraising needs in this new landscape, and your suggestion on further refining our laws to better serve Californians. Thank you.
- Rebecca Bauer-Kahan
Legislator
Thank you, Assembly Member Irwin. I think some may be wondering why this bill is in this Committee, but I think it's critically important that we mention the consumer protection aspect of this, which is as people donate on these platforms, they have an intent, and we want to make sure that their intent is fulfilled through the giving of these platforms.
- Rebecca Bauer-Kahan
Legislator
And so it's an honor to oversee this hearing as a result of that. So we will start with Brian Gerard Armstrong, who's here in person from the office of the Attorney General. Come on up. And I want to welcome Assembly Member Ward for joining us. Thank you. And I see we have a presentation.
- Brian Armstrong
Person
Good morning. My name is Brian Gerard Armstrong. I'm a supervising Deputy Attorney General for the state of California. I'm thankful to speak before you with this opportunity to address how the public charities are protected through charitable fundraising platform laws.
- Brian Armstrong
Person
So on the screen we have a slide to go along with my presentation. AB488 and Implementing Regulations AB488 and its implementing regulations can be found in Government Code Sections 12599.9, and 10, and in Sections 314 to 323 of Title 11 of the California Code of Regulations.
- Brian Armstrong
Person
After rulemaking was completed, the 10 implementing regulations became effective on March 262024 June 122024 and January 12025 depending on the regulation. For instance, platforms were not required to register until June 12, subject to a grace period, and other requirements were delayed to give platforms more time to comply with those regulations.
- Brian Armstrong
Person
Rulemaking for the regulations included a public hearing, three public comment periods, 380 individual public comments from stakeholders including law firms and prominent platforms and platform charities, and a very rigorous review from the Office of Administrative Law. There was and remains a tremendous public and charity protection need for AB488. Online solicitations are pervasive and ubiquitous.
- Brian Armstrong
Person
They've supplanted traditional methods of charitable solicitation. Yet the Charitable Supervision act did not specifically address solicitations by Internet companies.
- Brian Armstrong
Person
Internet companies engaged in charitable fundraising at that time did not register and report under the Charitable Supervision act in spite of holding charitable assets or soliciting charitable donations, and furthermore, many donors incorrectly believe their donations were made directly to charities of their choice.
- Brian Armstrong
Person
Their donations would be given to their selected charities, their donations would be sent to charities promptly or within a reasonable time, and so forth. One recent example involves flipcause, a platform that charities nationwide use to solicit donations, and Flipcause stopped remitting donations to about 3,200 charities that are now owed about $29 million.
- Brian Armstrong
Person
Many Internet companies also did not distinguish lawfully between, or did not distinguish between lawfully operating charities and charities not legally allowed to solicit, and the appearance of the charity on the platform led donors to incorrectly believe they were lawfully operating or had otherwise been vetted.
- Brian Armstrong
Person
Many charities also did not give prior permission for Internet companies to solicit donations for them, which compromise their ability to protect their brand and identity and control their fundraising.
- Brian Armstrong
Person
PayPal engaged in this activity in 2017, and this continues to be a problem, as GoFundMe recently created unauthorized donation pages for more than 1.4 million charities, prompting an outcry from charities nationwide. Furthermore, many charities and the public lacked adequate information on the charitable donations solicited by these Internet companies.
- Brian Armstrong
Person
So with all that in mind, it was necessary to implement regulations to address those needs, including Section 315 which requires registration and reporting by charitable fundraising platforms and platform charities section 316 on good standing, section 317, which requires, along with AB 488, conspicuous disclosures that prevent a likelihood of deception, confusion or misunderstanding.
- Brian Armstrong
Person
Also section 318 on charity consent and Section 320 on the sending of donations to charities. Now, this section requires donations to be sent within certain time periods depending on the context.
- Brian Armstrong
Person
Donors and charities should not have to wait several months, a year or more for donations to be dispersed and when there are charity ineligibility or disbursement issues such as good standing, also money laundering, terrorist activity, hate speech or non compliance with a platform specific policies.
- Brian Armstrong
Person
This section provides for consulting with a donor to specify another charity to be sent donations for certain solicitations. This allows platforms to ascertain and honor donor intent and allows the donation to still be used for a charitable purpose and for the public's benefit.
- Brian Armstrong
Person
Section 321 involves providing accounting to charities and section 322 involves providing information to donors and platform users after donations are sent.
- Brian Armstrong
Person
I want to talk a little bit more About Good Standing AB 488 and Regulation Section 316 require charitable fundraising platforms or platform charities to not solicit or disperse donations to charities not in good standing with the Registry of Charities and Fundraisers, the IRS, or the Franchise Tax Board.
- Brian Armstrong
Person
Good standing means a charity's tax exempt status has not been revoked by the IRS or the Franchise Tax Board or is not prohibited from, from soliciting or operating by the Attorney General for failure to comply with the Charitable Supervision act and per regulation section 312, which predates AB488, a charity is prohibited from soliciting or operating when a charity's registration status with the Registry is delinquent, suspended or revoked, or is subject to a cease and desist order.
- Brian Armstrong
Person
Now, a charity that has been out of compliance with their reporting requirements for years was now incentivized to resolve these issues because of AB AB 488 to be able to collect donations through platforms.
- Brian Armstrong
Person
Although this requirement encouraged charities to cure their bad standing status with the Registry, especially delinquent charities, this has dramatically increased the demand on the Registry to immediately help resolving delinquencies and reinstate good standing.
- Brian Armstrong
Person
Giving Limited fixed Resources and the Inefficiencies with Chair with receiving charity filings via paper in the mail, the Registry has been unable to process submissions from delinquent charities as quickly as we would like. Thus, we continue to review and adjust procedures to speed up processing and improve service outcomes.
- Brian Armstrong
Person
This includes modernizing the Registry's existing business system to an online filing service that permits online filing and payment of fees and for Registry staff to communicate with charities and fundraisers electronically versus, say, sending paper letters and notices.
- Brian Armstrong
Person
With this new system, the Registry seeks to shift from paper filings and paper checks to an online system that will improve efficiencies and customer service and expedite processing.
- Brian Armstrong
Person
New charities as of October 2025 are able to register online through an early release version of this online filing service, and the Registry is communicating with those newly registered charities via email. Other charities, including delinquent charities, will be able to use the online filing service later this year, anticipated to be in the summer of 2026.
- Brian Armstrong
Person
Further, since July 2025, the registry has stopped switching a charity's registration status from good standing to delinquent until the online filing service becomes available for all charities in the summer of 2026. The registry has also implemented a procedure for curing delinquent registrations for eligible charities.
- Brian Armstrong
Person
This involves temporarily changing a majority of delinquent charities to good standing and making compliance easier if they complied by January 152026. Many charities have taken advantage of this procedure and the Registry is almost done processing those submissions.
- Brian Armstrong
Person
Once completed, the Registry would revert the charities to delinquent that did not cure in response to the notices informing them of this procedure. Want to talk a little bit more about registration and reporting compliance?
- Brian Armstrong
Person
The Registry established a Fundraising platforms program after AB488 and its regulations became effective and has been focused on facilitating compliance with registration and reporting. As of February 102026 the number of registrations from charitable fundraising platforms for 2024 is 174, while in 2025 it's 177 and and in 202671 with 47 registrations pending renewal.
- Brian Armstrong
Person
The number of annual reports that have been accepted for 2024 is 63. The number of registrants that have filed annual reports but have been reviewed and sent incomplete notices is 60, and the number of 2024 annual reports that have not been filed by registrants is 78.
- Brian Armstrong
Person
We're hoping that this number will drop given notices sent assessing late fees and warnings of delinquent reg. 2025 annual reports are due July 152026.
- Brian Armstrong
Person
As for enforcement, we are concerned that the number of registered charitable fundraising platforms is low, so we are reviewing the market and determining which unregistered platforms to send notices to register in addition to several already sent, thus promoting compliance with AB488 and its regulations.
- Brian Armstrong
Person
For instance, Flipcause is an unregistered platform from Oakland that charities nationwide use to solicit donations. Yet flipcause stopped soliciting or stopped remitting solicited donations and filed for bankruptcy. Before filing for bankruptcy, the Attorney General issued flipcause a cease and desist order.
- Brian Armstrong
Person
We then took a leadership role in the bankruptcy proceeding to ensure a bankruptcy trustee now controls flip. FLIP causes underlying assets. As for other enforcement, we are very disturbed that GoFundMe recently created unauthorized donation pages for charities nationwide.
- Brian Armstrong
Person
We are also unable to discuss any non public investigations, but rest assured we are committed to continuing to take action where appropriate to safeguard online donations and protect charities and donors from fraud, deception and other wrongdoing. Thank you so much for your time Assembly Members.
- Rebecca Bauer-Kahan
Legislator
Thank you. And now we will bring up Jeff Green and Mr. Armstrong. Do you mind hanging out Questions? Thank you so much.
- Geoff Green
Person
Good morning Chair Bauer-Kahan and Members Irwin and Ward. Geoff Green, I'm the CEO of the California Association of Nonprofits and I too have a presentation. Appreciate the opportunity to speak about this. I will start by just giving a few items of how we do our work and if the clicker will advance the slide.
- Geoff Green
Person
Now it's going for it. Let's try that again. All right, so California association of nonprofits. We're 40 years old. We serve as a. Think of us as a trade association or chamber of commerce for the nonprofit sector across California. And that sector is vast. And we're going to talk about that briefly here.
- Geoff Green
Person
But we really do three things. One is the policy and advocacy piece, which you are familiar with. Another is education. So we do several dozen of these now, mostly webinars.
- Geoff Green
Person
Also some real old school, in person educational opportunities to help the sector understand not only how regulations and changing regulations affect them, but some of the basics of the business model.
- Geoff Green
Person
So all the things that cut across the entire sector, whether we're talking hr, insurance, you name it, and then research, and research on the sector can be very difficult to get good current data.
- Geoff Green
Person
We not only try to find when partners are doing good work and share that with our sector, but we also do some of our original data and I'll share some high level things that we're finding right now. So our advocacy, you see, is really centered around advocating for public investment in the sector.
- Geoff Green
Person
You know, the nonprofit sector does what the private for profit sector won't and the public sector often can't. And we do so in combination with both, in partnership with both.
- Geoff Green
Person
So our role really is to extend the reach of government, be a good partner, and to frankly solve the problems that are externalized by other sectors in our, in our world and in our communities. So we want a strong relationship with government. And this, this conversation here is obviously part of that. We believe in strong civic engagement.
- Geoff Green
Person
We look after the nonprofit workforce. And so this is all part of what we're trying to do here in these conversations I mentioned here. You can view this at a later time if you'd like, but these are a range of things that we will help educate the sector on.
- Geoff Green
Person
So we want to make sure folks are doing the work correctly and doing the best work they can, and that they have the most current information when they do. And then finally on the research and data, what I want to share with you is just a couple of high level pieces from our current causes count.
- Geoff Green
Person
This is a report we first did back in 2014 and we are doing the third iteration now. But this gives you a sense of the importance of the sector in the state. So when we talk about any kind of regulation and how it affects the sector, I think it's always something we want to come back to.
- Geoff Green
Person
We're Talking about nearly 110,000 organizations that's a 20% plus growth over 10 years. We're talking about hundreds of billions of dollars in assets. So we're approaching 800 billion in the nonprofit sector in just California alone in total assets. And the annual revenue is north of $430 billion. So it's not just people trying to.
- Geoff Green
Person
Trying to solve problems in community and good volunteer work. It's a massive part of our economy and our workforce as well. So when we look at that, that means there's 1.4 million Californians working currently for a nonprofit, over 9% of our total workforce, and actually the third largest employer in the state of California.
- Geoff Green
Person
So all of this is to say, even small impediments to this work happening can be very challenging to the state as a whole. The good news is nonprofits are widely trusted. Even in this era of attacks directly on the sector, coming mostly from the Federal Government.
- Geoff Green
Person
The vast majority of majority of Californians believe that nonprofits are not only doing good work, but that they are improving their own lives and communities.
- Geoff Green
Person
So in the context of that and the emergence of the platforms, our role, we took a very strong advocate role in 488, and this was really based on some principles that we had developed going back to 20172018.
- Geoff Green
Person
This is, of course, the time of the emergence of online fundraising as a primary revenue source for the nonprofit sector. And really our principles, as you can see here, were just to protect the integrity of the relationship between donors and the nonprofits that they support. We wanted to see transparency with how these charitable platforms operated.
- Geoff Green
Person
We wanted to see those dollars move in appropriate time frames onto the nonprofits for whom they were intended, and particularly maintain ownership of their own brand and control their own fundraising, seeing that as part of their speech.
- Geoff Green
Person
So there's a whole range of principles here, but all of these were the sort of backstory for us, wrapped into 488 when it was first introduced. So ultimately, obviously, you know, the outcome. This is just a snapshot of our letter saying, please sign this, Governor. And sure enough, it was signed.
- Geoff Green
Person
So when we look at what's happening today and ask the question of are we better off because of AB488, answer from us is that it's been a mixed bag.
- Geoff Green
Person
And obviously you've heard from, from Mr. Armstrong here some of the reasons that it's been a challenge, but I want to overview just a few of the things we found.
- Geoff Green
Person
So back in December into January about a ago, we actually did some surveying work amongst our membership, amongst the nonprofits in California to ask whether these initial Priorities that we believed would be should be achieved by 48 were the good news is largely when it comes to transparency, moving dollars appropriately quickly, that looked to be on the right side of the ledger.
- Geoff Green
Person
And things were improving as far as people's trust that if they were using an online platform, those dollars would make it to where they were intended in a timely fashion. The biggest challenges, however, as have been referenced already, were first really three areas. One is the issues with the registry in California.
- Geoff Green
Person
The second was that the position that platforms were put into as primary communicators back to nonprofits about their own status. And the ultimate end result of this was the disruption of fundraising efforts. And again, just to be clear, we're talking about 110,000, roughly nonprofits, 501c3 public charities in California.
- Geoff Green
Person
During our hearing of the the two select committees on the nonprofit sector a year ago August, the DOJ staff shared that roughly 30,000 of those 110,000 were not in good standing, according to the registry. So at that level, our perspective is simply that's not a behavioral problem, that's an administrative problem, and that's a structural, systemic problem.
- Geoff Green
Person
And it has proven to be so. So we have been working with DOJ on how do we fix this. Ms. Armstrong referenced a couple of very recent adaptations, which include this ability for some of the folks that are out of compliance to have sort of a temporary period to get back in compliance. That has been helpful.
- Geoff Green
Person
So I think that's a good start. But the other challenge here of platforms as primary communicators, because most nonprofits that were in this not in good standing status were not aware of that, and there was not regular communication to all of them. And there's lots of reasons. Some of it is simply technology being old, very old school.
- Geoff Green
Person
It was, in fact, the first they heard of it might have been from their fundraising platform and say, by the way, we can no longer give you a single cent. We've just checked, you're on the registry not in good standing. And then there was no quick way to fix that.
- Geoff Green
Person
And Most of these 30,000, again, small administrative, minor errors. It could have been that leadership transferred lots of reasons that were not, in fact, about fraud, bad behavior, or otherwise problems with the charities themselves. So the platforms were put into the position of being the ones to give the bad news.
- Geoff Green
Person
And that's not, of course, exactly what we want to see happening. And then the fundraising disruption, this can be truly fatal for small nonprofits. So larger entities that have capital that can float debt for a period of time or they might have reserves.
- Geoff Green
Person
Or if they're frozen out of their own fundraising for weeks, even months, they can survive that many small nonprofits, and most nonprofits are small. In fact, in California, the vast majority of nonprofits have zero staff, and we're still the third largest employer, but most are very small.
- Geoff Green
Person
And so when you're frozen out of fundraising efforts and the majority of fundraising is now online, that's a big problem. So in the old days, it wouldn't have been as big a problem. But. But with the onset of online fundraising becoming the major strategy, that is a huge problem.
- Geoff Green
Person
So there are ways in which we think 488 has worked, and they were both just mentioned, and I'll just reiterate them. So when GoFundMe put out unauthorized fundraising pages for 1.4 million charities and there was a quick backlash, it was in fact 488.
- Geoff Green
Person
That was the tool that we could say, this is very clearly in statute, not okay, they did walk that back, apologize to the sector for that, that lapse in judgment. And so we believe that having 488 on the books as it is is very helpful for something like that.
- Geoff Green
Person
We also just were hearing about a much bigger problem, and this is really corporate crime. This is fraud. This is what Flip cause is. I will say one of the beauties of this story being broken. It was broken by a small nonprofit journalism program in Oakland, California. So I want to give them credit, Oakland Voices. But.
- Geoff Green
Person
So this is now a much bigger issue. But again, having 488 very clearly on the book saying this is way outside of the bounds of legal operation for a platform is a valuable thing. So from our perspective, the things that we need from here are really several. The first is the modernization effort that Mr. Armstrong referred to.
- Geoff Green
Person
So we're delighted and optimistic that this is underway. We first heard about this a little over two years ago, and we know it is coming soon. We are told it'll be 2026.
- Geoff Green
Person
And so if that comes to pass, the response time issue that is the major root of a lot of these problems will be solved largely, we think the ease of making basic administrative corrections online. Again, this eliminates the paper, the additional staffing, the time, the communications, and then improve payment systems.
- Geoff Green
Person
These are all things that most Western states have had for years, by the way. So we think this is important that California get to this point. These were the delays that were shared by the DOJ.
- Geoff Green
Person
So we're talking 45 to 60 days for initial registration response, 45 days for email response, and renewals up to 90 to resolve a delinquency. And there are outliers far beyond this.
- Geoff Green
Person
And we know this because we get the call from the charity that's had the challenge, and oftentimes the only way to solve that is to refer them to their elected Members offices to make a phone call or two. And so that's not a good system. Nobody wants that system.
- Geoff Green
Person
And what we need is something that is much easier to navigate. So the good news is that this model is out there. We connected with our peers across the country, and again, most of these states are able to do it in 10 days or less. And that is because they have modern electronic systems.
- Geoff Green
Person
And they're doing that with smaller staff, smaller numbers of nonprofits, to be sure, but as a proportional ratio, not anywhere of an outlier from what California would be doing.
- Geoff Green
Person
The other issue is really statutory, and this is the Riley v. National Federation of the Blind decision back in 1988 at the Supreme Court established that there has to be a very high bar for a state to impede the communications of a nonprofit, and that includes their solicitation. So this has essentially become a First Amendment issue.
- Geoff Green
Person
Most states in the country changed their laws after this decision to make sure that they were not inadvertently violating the free speech rights of the nonprofit sector and the charities that they served. And California did not.
- Geoff Green
Person
And so part of the challenge we have is that there is nothing in California law that makes it that requires that to shrink that window down to something like the 10 days that we feel are more approved and certainly work most places in the country. So this is sort of an as yet untackled challenge for us.
- Geoff Green
Person
So in closing, I'll just say I appreciate all of the attention on this issue. I think we're on our way to some of the solutions with the DOJ with the new system. But, you know, there's certainly some things that could be improved to help the nonprofit sector remain healthy. And 488 is a good step forward. So thank you.
- Rebecca Bauer-Kahan
Legislator
Thank you. And now we will turn it to our two online witnesses, Mr. Aldridge, CEO, PayPal Giving Fund, and Ms. Barson, Senior Director of Policy Engagement at GoFundMe. We'll start with Mr. Aldridge. I see you. Perfect.
- Nick Aldridge
Person
Thank you very much. I have a couple of slides to show just introducing PayPal Giving Fund and how we operate. And then I'll talk a little bit about the impact of PayPal, impact on PayPal Giving Fund of AB488, and particularly on the charities that we're supporting.
- Nick Aldridge
Person
So thank you very much to the Committee for Including us in the review. It's an honour to participate and particular thanks to Assemblymember Owen and to the Office of the Attorney General for all of the work on AB488 to introduce a little bit the role we play in this.
- Nick Aldridge
Person
It's probably enough to say that we are ourselves an IRS registered public charity, and our vision is to reimagine everyday giving to help charities. So we do this by enabling some of the leading online platforms to create opportunities for people to support charities they care about while they use their favorite websites and apps.
- Nick Aldridge
Person
And if possible, we could just have a look at perhaps the slide after the first where I show a little bit about how our process works. So this is the vision and mission that I've covered. And if we go to the next slide, it sets out the process through which we encourage and enable giving.
- Nick Aldridge
Person
So we, as PayPal Giving Fund, receive donations through various PayPal properties that could be the PayPal app, the PayPal website, PayPal Checkout Flows the donation of rewards that you might earn from using PayPal.
- Nick Aldridge
Person
And we also work with other Internet companies, including GoFundMe, which we're very pleased to see here today, also with Meta, ebay, Twitch and various others. Donations to PayPal Giving Fund, as you've seen in this graph, have grown very significantly over time, from around $30 million a year in 2015 to just over a billion dollars last year.
- Nick Aldridge
Person
And in total, we've raised around $4 billion. And we distribute those funds to nearly 200,000 charities each year in the US and worldwide. We don't charge CH charities or donors any fees beyond the payment processing fees for accepting the donation.
- Nick Aldridge
Person
And our focus is making sure that our programs are as trustworthy, efficient and scalable as possible, delivering impact for the sector. So I could show you briefly the final slide where we talk a little bit about AB488 and its impact.
- Nick Aldridge
Person
So I think one very key point is we do think AB 488 was successful in placing online fundraising platforms and platform charities on a much clearer compliance footing in California.
- Nick Aldridge
Person
And the regulatory change and regime solved really quite a major problem by establishing clarity that people could support charities online without those charities prior to consent, subject to meeting requirements and discharging their responsibilities as platforms, from disclosures through to distribution. And it has provided as well, I think, a more tailored type of regulation than the alternatives.
- Nick Aldridge
Person
For instance, requiring platforms to meet the requirements on professional fundraisers with every individual charity that we support would have been impossible in practice. So one important headline, and thanks are due to everyone involved really for establishing this clarity and helping to get online fundraising platforms on a clear footing.
- Nick Aldridge
Person
There have certainly been some challenges and disadvantages for us in terms of the burden on our operations and some of the unintended consequences, I think, of the of the regulations.
- Nick Aldridge
Person
We invested around five person years of time, mostly engineering, in operationalizing the regulatory requirements of AB488 through updates to our websites, interfaces, user agreements, policies, communications, really a very large amount of work.
- Nick Aldridge
Person
And the reporting that we do each year on every distribution and every reassign to every charity, which we then share with each partner and with the Attorney General's office directly in the form of spreadsheets and questionnaires, is also a significant burden on us as a platform.
- Nick Aldridge
Person
The questionnaire we send out to each of our partners is 43 questions long and the spreadsheets we generate include tens of thousands, sometimes hundreds of thousands of lines.
- Nick Aldridge
Person
So certainly there is some effort involved for us in complying and that's taken resources away perhaps from other things we might have been doing to drive up the amount of giving. But we do understand the importance of compliance, of course, on the good standing issue that's been raised.
- Nick Aldridge
Person
That is a focus for the Committee, as I understand it. Yes, charities, when they become delinquent, have been delisted from online giving platforms, including those that we power.
- Nick Aldridge
Person
And that has caused us to interrupt fundraising, including in some quite high profile cases for major charities after their paperwork has gone astray, and in some cases to have to reassign funds against the wishes of those charities and their donors.
- Nick Aldridge
Person
So that's certainly a challenge for us and we spend a lot of time as a platform charity working with nonprofits to identify, communicate and help resolve good standing questions, discrepancies, challenges.
- Nick Aldridge
Person
And we've built systems to read in data from the Attorney General as well as the Franchise Tax Board as well as the IRS to try to determine the good standing status of every charity in accordance with the law.
- Nick Aldridge
Person
But we still have charities querying why they are inactive, being very surprised by that, raising discrepancies in the data compared to the databases that we download, often they have more up to date letters that haven't yet made it through into the databases and often they just complain that they are trying to get the situation resolved and can we hold funds for them while they do that.
- Nick Aldridge
Person
And that has been very challenging because it would take us out of compliance with the regulations if we hold the funds for too long. We have run some surveys of charities, many of them do report a lot of frustration with the process ranges from not understanding the instructions to not being able to fill in the forms correctly.
- Nick Aldridge
Person
Payments going missing and the time it takes to get these issues resolved has been the main complaint for them. I would highlight particularly the issue of the speed of reassigns.
- Nick Aldridge
Person
We under the regulations we're required to consult the charities, sorry, consult the charity's donors within 30 days of finding that they are out of good standing and ask those donors to recommend a different charity. And that risks undermining the donor intent. And it leads to complaints from charities that we are not supporting them.
- Nick Aldridge
Person
And we do explain the obligations and I think they they understand the position we're in, but it is a source of great frustration to them. At the moment we have 1600 charities that are currently inactive so removed from our directory due to good standing issues in California alone.
- Nick Aldridge
Person
So that's about 1 in 1100 of the charities in our directory. Of the systems we've put in place to meet the requirements of AB 488 regulations, they have been somewhat little used I would say. So we have to provide a means for charities to receive data about our fundraising from us without accepting our user agreement.
- Nick Aldridge
Person
And we've had about one in a thousand enrolled charities asked to remove consent and receive that data. So about 250 charities in total and we've had about 1 in 150 charities opt out of a partner program.
- Nick Aldridge
Person
So there is some use of these features, but it's relatively low compared to the effort that we've put into building the features and enabling them for charities just to close.
- Nick Aldridge
Person
I'd say in terms of the wider impact on the sector, one thing we would highlight is the operational burden, while reasonable for many donations and programs, is particularly difficult for micro donations and online CCV style programs where a small donation might be made by the buyer or by the seller of an item and the requirements for fairly extensive disclosures and particularly to enable donors of very small donations.
- Nick Aldridge
Person
If you're donating a dollar or even a few cents at checkout, you need to be provided with a way to share your details with the benefiting charity under AB488. That has been very challenging given the limited appetite that merchants online retailers will have for building these options for their customers to pass on their details.
- Nick Aldridge
Person
So as a result of those requirements, we have seen microdonation programs close or never launch. And that's a shame for us as really encouraging new forms of giving like this is what we're in business for.
- Nick Aldridge
Person
So I would close by saying in terms of improving AB 488 implementation and improving the statute and improving regulations, I think the aim of reducing the consequences for temporarily delinquent charities is absolutely the central one.
- Nick Aldridge
Person
Allowing them to keep benefiting from programs while they resolve issues of good standing and making it easier and quicker for them to do so will make a big difference in terms of the number of issues and complaints that we are dealing with from affected charities.
- Nick Aldridge
Person
I'd also say allowing a bit longer for distribution and particularly for reassignment where there are good standing issues would provide a further safety net for charities that are working to resolve those issues while better reflecting the intent of donors.
- Nick Aldridge
Person
I would say that reducing the requirements for micro donations, small donations of a dollar or a few dollars, could also make a big difference to fundraising innovation in California and beyond.
- Nick Aldridge
Person
And finally, I really welcome Brian's comments around making the process easier and more technology enabled for charities to complete their filings and remedy issues that will make a huge difference. So I was delighted to hear that and I'll close on that positive note. Thanks again for including us in this review.
- Rebecca Bauer-Kahan
Legislator
Thank you. And then we will turn it over to Ms. Barson from GoFundMe. Great. Perfect.
- Emily Barson
Person
Thank you. Thank you. Chair and Members of the Committee I appreciate the opportunity to testify today on AB488 and the regulations of charitable fundraising platforms. My name is Emily Barson and I serve as Senior Director of Policy and engagement at GoFundMe. Our mission is to help people help each other.
- Emily Barson
Person
We facilitate donations to thousands of charitable causes and organizations, and we work to leverage innovation and technology to support the nonprofit sector and increase charitable participation. First, I want to begin from a place of shared intention. We support the core goals of AB 488, enhancing transparency and oversight in online charitable fundraising.
- Emily Barson
Person
We believe trust is foundational to philanthropy, to the nonprofit sector, and to platforms like ours that exist to enable generosity at scale. At the same time, implementation of this law has resulted in unintended consequences for nonprofit organizations, hindering donations and placing significant barriers to secure and efficient online fundraising.
- Emily Barson
Person
These organizations are facing increased administrative burden, uncertain timelines, and disruption to fundraising at critical moments. We appreciate Assemblymember Irwin's leadership in this effort, making California the first state to recognize the unique role of fundraising platforms in bringing fundraising laws into the digital age.
- Emily Barson
Person
We have expressed our perspective and concerns throughout the implementation process, including previous communications with Assemblymember Irwin's office and with doj, advocating alongside Cal nonprofits to ensure the law isn't unintentionally harming the sector's ability to raise funds, and we've facilitated conversations between senior leaders at industry leading nonprofits to directly share their experiences and challenges with doj.
- Emily Barson
Person
We hope this ongoing engagement demonstrates how seriously we take our responsibility to serve nonprofit organizations and our efforts to ensure the nonprofit sector can fundraise safely without interruption.
- Emily Barson
Person
The key question is how to regulate online fundraising in a way that protects donors while ensuring that charities can reliably fundraise and platforms can responsibly innovate in support of the communities they serve.
- Emily Barson
Person
And those communities are not abstract they are families relying on community food banks, patients needing medical care, disaster survivors waiting for relief, and local organizations providing shelter counseling, emergency support, and more.
- Emily Barson
Person
When fundraising is delayed or interrupted due to administrative technicalities, especially at a time when other funding sources are at risk and organizations are trying to do more with less, the impact and harm on the people they serve is real. In California and beyond, charitable fundraising platforms are critical infrastructure.
- Emily Barson
Person
We connect donors and nonprofits across the country, bringing new participants into the philanthropic system and directing critical dollars to organizations serving communities in need. We invest deeply in trust and safety, transparency, fraud prevention and regulatory compliance.
- Emily Barson
Person
And we operate within a complex legal environment that includes charitable solicitation laws, consumer protection rules, tax laws, payment regulations, privacy requirements, and more. In many states, charitable solicitation laws predate the Internet and do not contemplate digital intermediaries.
- Emily Barson
Person
AB 488 was a significant step forward because it created a new definition specific to charitable fundraising platforms that leadership matters, but statutory intent must also be paired with operational alignment. When definitions or requirements do not reflect how platforms function in practice, it can create unnecessary burdens with consequences that ripple across the sector.
- Emily Barson
Person
GoFundMe offers a safe and trusted platform where people can fundraise on behalf of charities they support, or where nonprofit organizations themselves can raise money on their own behalf. Under our operating model, GoFundMe does not receive or hold the donated funds. Funds are processed and delivered directly to nonprofit organizations by third party payment processors.
- Emily Barson
Person
We also operate GoFundMe Pro, a white label software that thousands of the nation's top nonprofits use to power their own fundraising efforts. As a technology provider, GoFundMe Pro and many similarly situated platforms also work with third party processors and do not actually control the flow of funds.
- Emily Barson
Person
Rather, funds donated to nonprofit organizations using our platform are delivered via third party payment processors, so we do not have the technical ability to redirect funds. Ensuring that statutory expectations reflect platform architecture and is critical for workable compliance. As part of a broad coalition of charitable fundraising platforms, platform charities, recipient organizations, and other stakeholders.
- Emily Barson
Person
We submitted proposed statutory refinements to address the unintended consequences of AB488 while preserving the law's oversight goals. On the next slide, you can see some of the unintended consequences that we have experienced in our operations since the law went into effect.
- Emily Barson
Person
As you've heard from other participants in the panel today, one of the most significant challenges has involved definition and practical application of the good standing requirements. The collateral consequences of the current framework are significant.
- Emily Barson
Person
When a nonprofit falls out of good standing in California, they are placed on the May not operate list, and platforms often cannot technically isolate California donors from donors in other states.
- Emily Barson
Person
As a result, an organization may lose the ability to receive online donations from residents of any state, which means a California administrative designation can effectively interrupt national fundraising efforts.
- Emily Barson
Person
Additionally, many nonprofits do not even know they are on the May not Operate list until hearing that news from US or similar platforms and have to go through a labyrinthine process to regain their good standing, status, and ability to fundraise online.
- Emily Barson
Person
We have proposed revising the application of good standing so that a charity only is deemed unable to operate if it is subject to a final cease and desist order or final suspension action following appropriate due process procedures.
- Emily Barson
Person
That's intended to prevent charitable organizations from losing good standing and their ability to fundraise online for minor filing deficiencies that could be resolved through standard administrative processes. In addition, nonprofits frequently experience prolonged response times from the DOJ Charities Division, as Jeff spoke to when they are attempting to resolve registration or compliance issues.
- Emily Barson
Person
These timelines can stretch for weeks or even months, far longer than in other states, and during that period charities are left in limbo, often unable to fundraise, uncertain about their status, and without clear guidance about how to come back into compliance.
- Emily Barson
Person
Especially for organizations operating on tight margins with small and very stretched teams, a delay of several weeks can mean missing payroll, scaling back programs, or shutting down operations altogether. A regulatory system that allows fundraising to be paused for extended periods due to minor administrative issues raises serious due process concerns on behalf of nonprofits.
- Emily Barson
Person
We had recommended a requirement that DOJ review all filings for the registry of charities and fundraisers within 10 business days, consistent with what happens in similar states, and subsequently allow the delinquent organization a grace period to fix the error before any change to their standing or their ability to operate rate.
- Emily Barson
Person
We also proposed refinements to the annual reporting requirements, specifically reducing reporting burdens reflected in Form PL.4 by providing guidance that allows the Attorney General to collect aggregated information coupled with the authority to request additional information when warranted.
- Emily Barson
Person
We believe this approach would maintain transparency and accountability while recognizing the scale at which platforms operate and the sensitive nature of certain data. We further proposed clarifying how redirection events are handled when a selected recipient charity becomes ineligible due to a good good standing issue.
- Emily Barson
Person
As noted previously, for platforms that do not hold or control funds, redirection is not always operationally possible, so clarifying expectations in statute would reduce confusion and better align legal obligations with platform functionality. State charitable laws vary widely, creating a complex compliance landscape. California's legislative approaches often serve as a model for other states.
- Emily Barson
Person
The experiences and refinements made here will not only affect nonprofits and platforms in California, they will also likely influence how other states approach regulation of online fundraising. We believe California can lead again by ensuring that AB488 remains both effective and equitable for the charitable sector and the donors who support it.
- Emily Barson
Person
Online fundraising is not peripheral to nonprofit operations it is mission critical. Infrastructure platforms like GoFundMe exist to enable generosity, expand access to giving, and strengthen the connection between donors and the causes they care about. We welcome thoughtful regulation, we are committed to transparency and we invest heavily in compliance and trust trust.
- Emily Barson
Person
We strive to support the nonprofit community and be good partners. But regulation must reflect operational reality. It must protect donors without unintentionally hindering donations or placing disproportionate burdens on the infrastructure that makes secure and efficient online giving possible.
- Emily Barson
Person
When fundraising is delayed or cut off due to administrative technicalities or prolonged review periods, the impact is immediate and real. Meals go unserved, clinics postpone care, disaster relief flows, and in too many cases, the most vulnerable communities and organizations are the most impacted.
- Emily Barson
Person
The key question of this hearing is are charities and donors better off than they were before AB488? We would say that given the aggressive implementation approach, prolonged timelines, and the lack of clear communication, that the unintended consequences have caused more challenges and impeded fundraising efforts at a critical moment.
- Emily Barson
Person
However, we believe that with targeted refinements in the areas we've outlined, especially focused on the good standing definitions and application, that AB488 can achieve its goals while ensuring that charities can fundraise fundraise safely and consistently to best serve their communities. Thank you for your leadership and for the opportunity to testify today.
- Rebecca Bauer-Kahan
Legislator
Thank you. So can I just ask one clarifying question before I turn it over to my colleagues? So you said that because you have a payment processor. I understood this is what you said, but I don't think this makes sense. So I think I must have misunderstood you.
- Rebecca Bauer-Kahan
Legislator
You said that because you have a payment processor, you are not allowed, you have no way of ensuring that you are not passing funds on to a nonprofit that is not in good standing. Or is there a different mechanism you use to comply with the good standing requirement of the law?
- Emily Barson
Person
Right. We, we partner with payment processors like PayPal Giving Fund and, but through our white label software, GoFundMe Pro, that's a technology provider also, that does not handle the redirection or the payment processing. And therefore, we believe the way the requirements are written are sort of inappropriately applied to platforms like that that do not handle funds.
- Rebecca Bauer-Kahan
Legislator
So you're not complying. I guess I'm just wanting to clarify because that's what I heard and was a little bit surprised by.
- Emily Barson
Person
I mean, we are complying, we are reporting, but we believe that the way the law is written is not reflective of the platform.
- Rebecca Bauer-Kahan
Legislator
Well, the Attorney General's office is here, so I guess it's to them to decide if you're complying with the law or not. But no, I appreciate the input you provided. I will say that one of the things that now I realize, and this is my, my bad that is missing from this panel of witnesses is the donors.
- Rebecca Bauer-Kahan
Legislator
We have the nonprofits very well represented. But I do think the consumers here, the donors are really, really critical. And some of the suggestions made in your presentation from GoFundMe lean too heavily towards the nonprofits away from consumers.
- Rebecca Bauer-Kahan
Legislator
So the ability to continue to give to a nonprofit that is not even standing through due process, et cetera, et cetera, I think would leave the consumers in a place where they're giving to nonprofits for too long that perhaps are fraudulent or otherwise problematic. And so I think that's a balance that we need to strike.
- Rebecca Bauer-Kahan
Legislator
And the consumers are an important piece of that, not just the nonprofits. So I just wanted to highlight that since I realize that that is a piece of this, that it's our job to represent as members, but is not here on the panel. So with that, I will turn it over to Assembly Member Irwin.
- Jacqui Irwin
Legislator
Certainly. I think the first question I would have is for the AG you know, obviously we have already, we already knew last year that good standing and the long time that it took to correct good standing for the charities was highly problematic.
- Jacqui Irwin
Legislator
You said that there is going to be a registry by this summer, new software that is going to decrease the amount of time to determine whether a charity is in good standing. I've heard now twice to shrink the window to 10 days. In our follow up bill we do have that. Are you going to be able to do it?
- Brian Armstrong
Person
So we're very excited about the online filing service and it will absolutely impact processing times. We're looking, one of the benefits actually for the online filing service is it's harder to submit an incomplete filing to begin with. So for instance, we'll be able to ensure that we get correct payments, material, answers to questions that are required.
- Brian Armstrong
Person
So in that sense it will reduce the amount of deficiencies and thus there will be more compliance which will have an effect on our processing times as well. We are reviewing the case law. We're looking at the Riley case, for instance.
- Brian Armstrong
Person
We're reviewing our procedures in addition to things that we're doing such as pausing delinquency switches from organizations that are current to not in good standing. And so we're open to discussing this more with stakeholders such as CalNonprofits. And we have a legislative team, our office of Legislative Affairs that I'm working closely with on these issues.
- Jacqui Irwin
Legislator
Okay, thank you. So just for my colleagues here, we pass thousands and thousands of bills in the Legislature and very few of us ever look at implementation after. So I am. I mean it's. So this actually is a very nerdy hearing down in the weeds of, and.
- Jacqui Irwin
Legislator
But I think that it is really critical if we want to make sure that laws are working the way they are intended. We did try to correct last year some of the issues that bill got was stuck someplace. But this has been a huge stakeholder process.
- Jacqui Irwin
Legislator
We're going to be doing follow up legislation to make sure that we address the issues and balance all the stakeholders concerns. We have an air table right now.
- Jacqui Irwin
Legislator
My staff is working with all the issues that have been brought up in this hearing and in previous conversations to really make sure that this law works as it is intended to do, to protect consumers, protect these charitable platforms and make sure that we can continue to get money out in the community. But it is very complicated.
- Jacqui Irwin
Legislator
In California you pass a law and then you go through a regulatory process and those regs don't necessarily always match the intent of the law.
- Jacqui Irwin
Legislator
So I think now that we have so many 12 year members that are going to be here for a long time, this is just a very critical step if we want laws to work. So thank you everybody for being here and we're hoping to get it right this year in our follow up legislation.
- Rebecca Bauer-Kahan
Legislator
Thank you so much. I'm going to ask one question of good standing and then I'll turn over to my Vice Chair. First of all, it's 2026. I love that we finally have a website for this. It feels long overdue. But thank you to the Attorney General's office for leaning in on that and ensuring it.
- Rebecca Bauer-Kahan
Legislator
I hope it really does correct some of this in the day and age where you definitely shouldn't be adding the timeline of the post office to these problems. It's a huge step in the right direction.
- Rebecca Bauer-Kahan
Legislator
So I'm glad that Assembly Member Irwin is on top of that and I have a few more years, but our Vice Chair has many more years after me, so we'll make sure that we pay attention even after you depart. So on that, I think one of the things that I heard on good standing was this timeline issue.
- Rebecca Bauer-Kahan
Legislator
The 30,000, obviously to your point, is not fraud, et cetera. So I don't want to throw the baby out with the bathwater. And I do think to Assembly Member Irwin's point about her updated law she's working on and the online platform, we're getting there.
- Rebecca Bauer-Kahan
Legislator
But one of the things that I heard wasn't just that making sure they're in good standing, but this reassignment timeline as well, that PayPal Giving Fund mentioned, is that something we should be looking at dealing with, you know, even within the 10 days, what we do with the funds that come in and how long they're allowed to be held before reassignment, for example.
- Nick Aldridge
Person
Thank you. I can respond to that. I think a big part of the problem, probably the majority of the problem, is caused by the time it takes to correct the issue.
- Nick Aldridge
Person
So to the extent we can reduce that from months down to 10 days, that's going to make it a lot easier for the charities to resolve their good standing issue before we have to reassign.
- Nick Aldridge
Person
I would say there's still the chance that the charities will not learn that they're out of good standing or not understand that the cause is a particular missed filing with the California AG within those 30 days.
- Nick Aldridge
Person
So if we were able to look at extending that a bit as well, that would probably reduce the incidence of the worst cases of us having to reassign funds just before the charities are actually getting back into good standing and sorting out their paperwork.
- Rebecca Bauer-Kahan
Legislator
What is the distribution timeline required under the regs? How long does, do they have to distribute nonprofits?
- Brian Armstrong
Person
So it depends on the type of solicitation and for instance, whether a charity has consented to the solicitation, for instance, whether the donations are directed, are solicited directly by the charity through like, for lack of a better term, a platform provider like GoFundMe Pro. So it can vary.
- Brian Armstrong
Person
I think a common situation is it would take 30 days for a consenting charity or 45 days for a non consenting charities after the month in which the donations are made. So that's really the prompt distribution requirement that we're trying to ensure is complied with, even if there are ineligibility issues.
- Brian Armstrong
Person
And to be clear, these ineligibility issues are not at all limited to good standing with the registry. And so when there are those issues from a public perspective.
- Brian Armstrong
Person
And we're not, when I look at the role of the Attorney General, we're not looking at this just from a donor perspective, but from a public perspective, those that are actually trying to receive benefits from these charities and these particular causes. There's an ability through the consultation process that Nick has mentioned where they can consult with the donor and understand, hey, this is a charity, a similar charity that arguably would have the same type of cause that the donations could be sent to, thus benefiting the public in spite of there being an inconvenience on the donor and it not going to their intended charity.
- Brian Armstrong
Person
So, you know, we, you know, we support that type of process and think it's something that needs to be in place to really protect the public.
- Alexandra Macedo
Legislator
Thank you, Madam Chair. And this is my first time serving in capacity as Vice Chair, so it's an honor.
- Alexandra Macedo
Legislator
Thank you, thank you, thank you. Well, first of all, I just want to say I don't think this is nerdy. I think this is awesome because we have such a large new member class that often we're questioned about legislation that happened long before we were here, which this wasn't too long before I was here.
- Alexandra Macedo
Legislator
But one thing I've learned in my first year and change of being here is we do legislate 40 million people. And so it's hard sometimes to make policy that is laser precise to make sure that to your words, we're not throwing the baby out with the bathwater. We want the good actors in.
- Alexandra Macedo
Legislator
We want to make sure that the resources that are given to these nonprofits are getting to the people that need them. And it sounds like Assembly Member Irwin is doing a fantastic job of balancing all of those interests. To make sure that nonprofits have the pathways they need to, to raise the money.
- Alexandra Macedo
Legislator
The AG's office has the resources to make sure that there is oversight, that we're getting the bad actors out, that there is a path to compliance that's not just increasing cost of business for our platforms. And then you have the donors, too, right?
- Alexandra Macedo
Legislator
That we want to make sure that the donor's money is getting where it needs to go and to the people it's supposed to be there for.
- Alexandra Macedo
Legislator
My question, I guess, to the AG's office is, do you feel like it is too much coming at one time with the way that the current process works as far as getting the bad actors out and then communicating with those that have been put on the naughty list, I guess, as far as what they need to do to correct that?
- Alexandra Macedo
Legislator
Is that something that Ms. Irwin is dealing with in her bill on the oversight process of this? How is that process flowing?
- Brian Armstrong
Person
Yeah, well, we're really looking forward to the new online filing service and how it will really enhance our efficiencies and improve notifications to charities.
- Brian Armstrong
Person
I've heard at this hearing today that there are some surprises by charities that they haven't necessarily realized they're in good standing, even though this information is made publicly available, even though the registry does provide some notifications via paper today. But we think that those types of enhancements to our system will really make things smoother.
- Brian Armstrong
Person
You know, I think there's also been talk about 30,000 charities that are currently delinquent, but that's actually not the case because we've been pausing charity delinquencies since July. So the number is much, much, much lower and much more manageable. And we are sensitive to all these needs.
- Brian Armstrong
Person
So, you know, we really do support the existing procedures and again, want to listen to the feedback that we've been receiving and really work on, you know, being open to these discussions through our Legislative Affairs staff.
- Alexandra Macedo
Legislator
So then my question then is to the nonprofits. Do you feel like that those issues are being communicated effectively to allow members to create, you know, do the corrective actions or whatever they need to do to get back in good standing?
- Geoff Green
Person
Yeah, I mean, short answer is no, not yet. And historically, that's, that's been the big challenge. The good news, as Mr. Armstrong is referenced, is that these changes are right now.
- Geoff Green
Person
So these new adjustments and this sort of parsing out entities that had been in the not in good standing for a year or less, you know, that offer to come back into compliance and a broad way that just happened this past October and November. So we're now just past that first deadline.
- Geoff Green
Person
But, you know, we're talking about the years prior to that, and there were many where there wasn't clear communication. A lot of it was paper. There was the option to add an email to filing, just this, what that happened in 2025, I think January. So that was a new piece. So those are going in the right direction.
- Geoff Green
Person
But we're talking about on the heels of a period where that was really not current. As far as tools available.
- Alexandra Macedo
Legislator
Do you have any internal check? Like that you're looking over some of the nonprofits to see if you have bad actors that you need to work with the AG's office to make sure that they're not giving nonprofits a bad name in general?
- Geoff Green
Person
Well, yeah, I think it's important to say nobody wants bad actors out of the system more than the nonprofits. I think we want it even more than the AG, with all due respect, because every time a scandal hits a paper, we're the ones dealing with the backlash of that. And it takes some time.
- Geoff Green
Person
And of course, it's incredibly rare. And the way we see it is the bad actors, it's just tiny fraction of those 110,000 entities. What we're talking about is everything else, which is administrative gaps or errors or whatever it may be. And to us, those are not anywhere near the same category.
- Geoff Green
Person
So we get complaints about nonprofits acting in poor faith occasionally, and we certainly make our calls, and we try to see what we can do to address that. But that is a very rare thing. It's much more common to say, hey, what happened? I can't reach anybody.
- Geoff Green
Person
You know, they say, I didn't file this thing, but I have it right here. I mean, that's the stuff that we're trying to deal with right now. And I think the other thing I'll say is that the framework, you know, what we see, it feels like pre enforcement from what we're seeing.
- Geoff Green
Person
Whereas if you talk to these other states where it's 10 days or less, here's the list of things that you have to file. If you've done that, you're assumed to be off and running unless and until the AG identifies there's a problem within that. Whereas in this case, that doesn't seem. And we're not sure.
- Geoff Green
Person
I mean, it's kind of a black box from the nonprofit's perspective. We don't know what's being looked at in that initial period. But that's, again, why we believe that the, the online system.
- Geoff Green
Person
If you think about any, you know, interface where you file this and you can't go to the next step until it's received and go next to the next box like that will do wonders to improve that efficiency.
- Alexandra Macedo
Legislator
I come from the compliance world in my professional. And sometimes you just, you don't know what you don't know. And that communication is so important because sometimes it's just, you know, put in an email or a bulletin or sometimes it's something out of our building. Right?
- Alexandra Macedo
Legislator
That it just doesn't get to the person that needs to receive it. So notification and communication is so important, and I think that that's something that you can very easily address. It sounds like the AG's offices are doing wonderful things as far as bridging that gap.
- Alexandra Macedo
Legislator
So I look forward to maybe getting an update once all of those things are implemented. But it sounds like it's trending the right direction. So, thank you, Madam Chair.
- Jacqui Irwin
Legislator
Yeah. I am curious, though, because it's very rare that we hear, oh, other states already have these online filing systems. They're able to deal with this issue of good standing in 10 days. Why would California be so late to the game with this?
- Brian Armstrong
Person
Wow. We've been working on an online filing service project for years, and we're really excited about it. So, I'm sure my Office of Legislative Affairs can get back to you with more specifics.
- Rebecca Bauer-Kahan
Legislator
Thank you. I think we should be asking talk about oversight. We should be asking serious questions about California's general ability to roll out tech systems.
- Rebecca Bauer-Kahan
Legislator
It has been shocking in my seven years here, and I'm sure in your 11 years here, how much this state spends on consultants to roll out tech systems, some of which never go into effect. So at least yours is going into effect. So look at us.
- Rebecca Bauer-Kahan
Legislator
But I wanted to ask a question about the micro-donation piece, which I actually think is really important and interesting. And this I would also invite Assembly Member Irwin to answer, too, if she'd like. But is that something we're looking at?
- Rebecca Bauer-Kahan
Legislator
Because I do think when I go to the grocery store and I round up to the next dollar, that feels fundamentally different to me than when I give a large donation.
- Rebecca Bauer-Kahan
Legislator
And I want to make sure that if we are looking at doing that differently, that there is some oversight and accountability by these platforms to make sure those dollars are making it to the nonprofits, because that is obviously one of the concerns. But at the same time, I think the level of compliance could potentially be different. So, Assembly Member Irwin
- Jacqui Irwin
Legislator
Yeah, I will say that's something we're looking at also, but the different stakeholders have different thoughts on these micro-donations. And so maybe we can have you address what the heartburn is.
- Jacqui Irwin
Legislator
No. Cal Nonprofit, I think. I don't know if the AG Is on board or. I don't know right now what the conflict is, but it's certainly something we've heard about already.
- Rebecca Bauer-Kahan
Legislator
Yes, Mr. Green, do you, where are the nonprofits on us having a lower level of compliance for micro-donations?
- Geoff Green
Person
I mean, that's certainly not been a primary issue. You know, we would put that under the larger question of our donations reaching their intended targets in a reasonable amount of time.
- Geoff Green
Person
In the case of micro-donations going back to the, you know, the pre 488 days, it was a question of, you know, how long were they waiting to come. You know, if it was 5 cents at a time, were they waiting too long before moving whatever had accumulated? But that's not a major issue from where we stand today.
- Brian Armstrong
Person
Well, you know, before AB 488, there weren't necessarily accounting requirements to charities. There weren't necessarily transparency provided to the donors and the public at large as to how those donations were spent.
- Brian Armstrong
Person
And we also look at it from a fiduciary duty standpoint, where all these fundraisers have a fiduciary duty to ensure that the funds are used for that charitable purpose.
- Brian Armstrong
Person
So to the extent that there are those guardrails in place to ensure that those donations are protected and they're used for their intended purpose, and we can, we have accountability and transparency on those on those donations. To me, that's, that's very important from a public protection perspective.
- Rebecca Bauer-Kahan
Legislator
Yes. And of course, public protection first and foremost for the AG, but also us. So thank you. But, yeah. So I, I look forward to seeing what Assembly Member Irwin and her team can cook up on that, because I was sad to hear that that had all but ceased given these regulations.
- Rebecca Bauer-Kahan
Legislator
I think that is an unintended consequence that we can correct, so. But I will say on my part in closing that I actually do think I disagree with GoFundMe. I think that these regs do more good than harm. I think there are unintended consequences. We've been able to flesh those out today.
- Rebecca Bauer-Kahan
Legislator
I do think Assembly Member Irwin will focus on them. But when you look at GoFundMe listing nonprofits in the way they have, and that being corrected, it sounds like fairly quickly, that's a win for nonprofits. You do not want to be misrepresented. You shouldn't be misrepresented. You work hard on your reputations.
- Rebecca Bauer-Kahan
Legislator
And so California being able to shut that type of act down quickly shows that Assembly Member Irwin's work is paying off. And I would also reiterate your kudos to, I'm glad you highlighted the nonprofit reporters that were able to really highlight the wrongdoing of Flip cause.
- Rebecca Bauer-Kahan
Legislator
And again, to have these regulations that help us to both identify that and stop that kind of behavior quickly. Right? Because the faster we do that, the less money is lost by the nonprofits, I think, is a huge win.
- Rebecca Bauer-Kahan
Legislator
And so, again, like most pieces of legislation that impact the great state of California, and it's 40 million people and it's thousands of nonprofits, nothing is perfect. But I do think that this bill has gone a long way and we've identified some ways to make it even stronger, which was the goal of this.
- Rebecca Bauer-Kahan
Legislator
So I want to thank Irwin for her participation and all of you. And if you'd like to close, Assembly Member.
- Jacqui Irwin
Legislator
No, I will just repeat what I said before. I think as legislators, we have a responsibility to listen to the stakeholders after bills are implemented. And I'm very glad that the speaker has set up a process for us to start looking at bills. I think it's 10 bills this year.
- Jacqui Irwin
Legislator
And I'm glad that we were able to do the first bill in privacy. And thank you very much, Madam Chair.
- Rebecca Bauer-Kahan
Legislator
Thank you. Sorry. You're right. Public comment. I know they were about to. We were about to have a riot, too. No, I'm just kidding, sergeants. But yes, no, you're right. Public comment. We're here for public comment. Hopefully we have some nonprofits here to comment, so we will open it up to the public.
- Rebecca Bauer-Kahan
Legislator
Given just a few of you, you know, we'll do two minutes each if you'd like, once the mic is on, of course. I apologize.
- Martin Radosevich
Person
Good afternoon, Chair and Members. Martin Radosevich, on behalf of Candid. It's a nonprofit dedicated to transparency and accountability as a result of a merger of the Foundation Center and Yidestar.
- Martin Radosevich
Person
Just wanted to really commend the Assembly Member for revisiting this bill and taking a hard look and doing everything she can, particularly along improving the issues with the issues with the may not operate list and making sure that we can get charities in compliance as quickly as possible.
- Martin Radosevich
Person
And we also like to commend the DOJ for their efforts to improve that process as well. We'll be looking out for legislation and seeing any way that we can lend support. Thanks.
- Melissa Cosio
Person
Good afternoon, Madam Chair, Madam Vice Chair, Members of the Committee, Melissa Cosio with Pacific Gas and Electric Company. We have an employee directed corporation that helps the employee direct their funds where they wanted to go. And we, the foundation, the PG&E Corporation, matches that.
- Melissa Cosio
Person
We came with a different little tickle at times because of the not good standing, although for years the employees have given to IRS, already recognized charities, but because they're not in good standing with the state, they were actually reverted to our, you know, our primary charity, which is St. Jude Hospital.
- Melissa Cosio
Person
And so we're having an unintended consequence with that. But looking forward, I think some of the issues that were raised today can help address some of that. A lot of that is just more the implementation side. And we're helpful to working with you all on to find a solution. Thank you.
- Rebecca Bauer-Kahan
Legislator
Thank you. Well, thanks for the corporate match because I know that means a lot to our nonprofits as well.
- Rebecca Bauer-Kahan
Legislator
Thank you. Okay. Seeing no more public comment, then we will sort of adjourn the hearing. We didn't officially open.
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